Golden Standard Buybacks Opiniões 95

if I could put a negative my problem with this company, I would I sent them two phones. I was given a $700 quote for February 2026. I have not received the money for the phones and they have not returned the phones my number please do not use this company. They are a complete scam

I recently upgraded my phones and was looking for a trustworthy company to sell my old devices to. After doing some research, I came across Golden Standard Buybacks. Before sending anything in, I actually called them to make sure I was making the right choice. The team took the time to explain the entire process to me, answered all of my questions, and made me feel comfortable moving forward.

One of the main reasons I decided to go with them was because they were offering some of the highest payouts compared to other companies I checked. I originally had 5 phones to sell, but I decided to test the process first by sending in 3 devices to see how fast and smooth everything would go. Honestly, the experience was really great from start to finish.

They kept me updated throughout the entire process and communication was consistent, which I really appreciated. A couple of my phones did have lower battery percentages and some scratches, but I had listed them as mint condition by mistake. That part was completely on me, and now I understand how important it is to describe the condition correctly so the process can move even quicker and smoother.

Overall, I had a very positive experience and I’m already getting ready to send in my other 2 phones. I definitely recommend Golden Standard Buybacks to anyone looking for a reliable company with good customer service, fair offers, and strong communication throughout the process.

I was looking for a reliable company to sell my old phone after upgrading, and I’m really glad I chose this one. They offered one of the highest payouts I found online, which definitely caught my attention.

The process did take about a week and a half, but they kept me updated every step of the way, which I really appreciated. There was a small issue on my end since I listed my phone as mint when it wasn’t, but they handled it professionally and clearly explained the revised offer.

In the end, everything went smoothly and I received my payment without any problems. Overall, great communication, fair pricing, and a trustworthy experience. I would definitely recommend them to anyone looking to sell their device!

I made a bad review several days ago. I had sent my iphone to the company for an agreed price plus $5 bonus in March. I had not received payment as of late
April. I also had received little to no communication as to status. I contacted them by email many times with excuses about short staff, etc. but finally I reached someone who seemed to be helping. However, she quickly became hard to reach as well. I was starting to feel scammed again, but she finally came through. I did receive my payment and was promised an additional bonus for my trouble. We will see if that occurs or not, but I did get paid after a while.
They did offer more money than most other places out there for the phone, So I would recommend that if you deal with this company, be patient and expect it to take a little time to resolve. At least, in my case, I no longer feel that it is a scam, but a company that has appatently poor communication priorities.

Do yourself a huge favor and stay away from these scammers. My son sent his phone in, was given a price for the device, and it’s now been almost two months and still no payment. Pretty sad a company can take advantage of people like that.

Great experience overall! Communication was clear from the start, and even though they mentioned being a bit backed up, everything moved faster than expected. Once my phone was received, payment was processed quickly. Definitely quicker and more reliable than most online buyback services I’ve used!

I shipped my phone to them and was informed they were experiencing a backlog, but they still processed my payment in a timely manner. The entire process took less than a week from the time they received the device. Overall, it was a smooth experience—especially compared to other online companies that often take much longer.

Scam Alert! They have had my iPhone 13x for 5 months and all I have received is lame excuses.
Do not send them your phone unless you just want to donate it to them. I think all of their good reviews are fake. My experience sounds just like the other bad reviews.

Sent iPhone in on 11-14 and status marked "Approved" on 12-15 and as of today, 4-23, I've yet to receive payment. I've received any number of emails saying payment is forthcoming and have "chatted" with what seems to be a nice girl named "Amber" who even went out of her way to send me an email saying it was on its way but still nada so best I can tell I'm out one iPhone and the $445 payment. No bueno!

I had an old phone and needed some extra cash, so I started looking online and came across this company. They were offering more than others, which caught my attention. Of course, I checked the reviews, but you never really know what to expect.

I decided to give them a call, and they sounded legit. From there, they kept me updated every step of the way, which I really appreciated. Within about a week or so, I received my payment with no issues.

I highly recommend them, and I’ll definitely be using them again when I upgrade my wife’s phone. They make the process easy and keep you informed the whole time.

Fast, fair and reliable. Got exactly what I was quoted and payment came through without any issues. Will recommend again!

UPDATE - As of 5/18/26
After multiple messages and phone calls, this company has deliberately decided not to respond to my request for information and return of my devices. I've filed complaints with the BBB, which they ignored. Filed a complaint with Texas Attorney General, which they also ignored. And, I'm in the process of filing a lawsuit for breach of contract under the Texas Civil Practice and Remedies Code.

Original Review on 4/6/26
Bait and switch. Received an original quote, then after 3 months of waiting, received an unacceptable low-ball offer.
The company will only respond over text, which is once every 4-5 days, if I'm lucky. Hasn't sent any other updates and continues to disappoint at every level. The website gives no additional information on the status of my order.

Highly disappointed and will never do business with this company again!

It’s been 3 months and I get periodic emails saying ‘payment is on the way’, it’s not. This is a scam company, avoid them!

I did receive full payment after 10 weeks in three split payments , but the process took much longer than promised and communication was very poor. Calls weren’t answered and updates were inconsistent. While they eventually paid, the experience was frustrating and not what was advertised. I would recommend caution if you expect timely service.

Send my iPhone to this company on January 20th and I am still waiting for a payment today March 28th. I only received a response to my email half the time. Communication is very poor and they still have not delivered a payment even though they say I qualify for the maximum payment.

This review is because golden standards buybacks stand on there word. You have to have some patience with them because it's a process and there doing there best to get things done but overall I had a great experience with this company. And I'll refer anyone to do business with golden standard buy backs.

They are a fraudulent company and deserve to be sued and put in jail for criminal activity. They have someone named Susan who will continuously lie over emails, it’s been 2 months and we have only received fake wrong information on how our payment is processed or is released and how they’ll be calling us etc. all incorrect information. They owe us 1150$$, they literally have our personal phone (personal property which is criminally a theft requires jail time) that they are obligated to either return or pay for. We have countless communication evidencing they have received it and have confirmed they will be paying yet no payment. We also have evidence of their policies and site having inaccurate misleading and fraudulent information and claims. Till now they most likely didn’t deal with a lawyer, I’ll make sure they are personally held accountable by the US LAW and have financial responsibility and impact as well as criminal charges brought to them. I’ll follow this through till they course correct.

My experience with Golden State could not have been better or easier! Printing their shipping label was easy, navigating their site was simple. The owner very patiently helped me fix something I had done wrong in the preparation. Their response and customer service was amazing. I will definitely use them again and recommend highly recommend them.

Long story short, I sent them a device and back and forth with chat, they refuse to send the device back and send me money they owed. I will be contacting an attorney and local law enforcement for theft.

This has been a horrible experience. I sent an iPhone 16promax 1tb in very good condition and was offered $879. That was Dec 11 and have received two pmts with promises after promises that the remaining amt owed would be sent. That has not happened yet and it is March 9th. They still owe me $424.79 which includes 2 10% bonus pmts for the delays. I have tried and tried but the just won’t pay so I guess I’ll have to do like others and contact the Texas Attorney General’s office for help