GolfBays Opiniões 286

Subpar customer service. I would recommend using a more customer oriented business.

Advertised that an item was in stock on the website(still is advertised as in stock but with a note beside stating that an in stock item will require 3-4 weeks). Item is not in stock and has to be shipped from the manufacturer.

Communication is minimal at best until you leave a review. Then everything is suddenly important.

Keep in mind, this was not a $100 order. Ordered a $6,000+ launch monitor.

Knowledgeable and understanding staff, not pushy. Good product and price, fast and efficient next day delivery for free.

Rarely have I experienced customer service at this level.

Not only did the Golf Simulator work as promised, but the setup was intuitive, and the video made it easier.

At all times along the way, GolfBays was responsive and helpful. The above and beyond customer service was that when the screen could not be found, GolfBays send a representative on a flight from England to Germany with another one. That truly is providing customer service beyond expectations. I can only recommend GolfBays to anyone who is looking for a Golf simulator for home or for work.

Fantastic service, i had a hick up with my golf shed and Golfbays went out their way to help

Excellent company and excellent product

Kristian was very helpful and informative, talking me through exactly what I needed for my home set up. I would highly recommend anyone who is considering, to speak to him!

Great advice and assistance when purchasing my new golf tech. Helpful, attentive and knowledgeable. Would definitely recommend.

I can’t say enough great things about Rob at Golf Bay’s! Rob's customer service was absolutely top-notch. Rob truly goes above and beyond to make sure his customers are taken care of. He takes the time to listen and follows through.

What really sets Rob apart is his willingness to go the extra mile. Whether it’s tracking down a shipment or, explaining options in detail, or making sure everything is perfect for you, he genuinely cares about customer satisfaction. It’s clear he takes pride in his work and values building lasting relationships with his customers.

If you’re looking for someone who is knowledgeable, professional, and dedicated to providing an exceptional experience, Rob at Golf Bay’s is your guy. Highly recommend!

Thrilled that golfbays is able to send my orders seamlessly to Capetown South Africa.

Their product & service are top notch

My go-to online store 😎🙏🏽

What makes this equipment great is the price.
Gives me the opportunity to have golf practice at home.

Honestly, the experience has been perfect. I had some issues with delivery and Jack was extremely helpful. We prototype golf tech so we buy a lot of tech from across Golf vendors, so it's nice to work with fast companies when things get mixed up.

Customer Service is just excellent at Golfbays, thank you so much Rob and his team. Great product, very easy to setup and the quality is excellent.
I had ordered a SimBox enclosure through a third party reseller for a planned event, but delievery was no longer guaranteed. I sent an email to Golfbays and 2 hours later I received a call from Rob stating that my Simbox was in stock and I could have it it 3 days. The SimBox arrived in 3 days :-)

These guys went above and beyond to help me get my new launch monitor to me as quickly as possible - one of the company directors reached out directly to help me and carried through on everything he promised. They won a lifelong customer!

Always a great experience and confident when working with golf bays team.👍

Ich hatte mehrere Produkte bei Golfbays bestellt, aber von den bestellten Produkten kam eines nicht zusammen an. Auf meine Nachricht hin hat sich Rob, Gründer und Besitzer von Golfbays, persönlich eingeschaltet und sichergestellt, dass das fehlende Produkt durch die Transportfirma nachgeliefert wurde.

Great addition I can now have my bags and clubs to hand with accessories and shoes ready to do

Great company, ordered several items for our professional customer fitting studio, everything arrived on time, couldn't sort out the projector , called Golf Bays and they helped me correct my mistakes and everything works perfectly now. My customers are delighted and so am I. Well done and thank you

I have noticed are holes in my impact screen. After sending an email on 8/02/2026. Rob Hart from golf bays uk responded to me on the morning of the 9th. We exchanged emails through the day and correspondence was very good from Rob. After a few emails Rob phoned me which was a real surprise. After having a great chat on the phone and Rob explained to me why holes may appear makes really good sense and explains a lot. Rob as kindly offered to replace my screen and I can’t thank Rob enough for doing that. Within 24 hours everything has been resolved so thank you Rob

Great advice and excellent aftercare. Highly recommend.