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Goose Creek Opiniões 

15 792
•
TrustScore: 4.5 em 5

4,6

Casa e jardim
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I'm a candle lover and these candles are EXCEPTIONAL! They burn cleanly down the sides, each design is exciting and a pleasure to display, the scents are inviting and NOT OVERWHELMING! I have several... Ver mais

Classificada 5 em 5 estrelas

This is hands down my favorite home fragrance company, with a huge variety of scents for every season and every occasion. From elegant candles to delicious smelling room sprays. I semi-annually purcha... Ver mais

Classificada 5 em 5 estrelas

I love these candles,hand soaps and everything they carry. I'm always complimented when somebody walks in my house that I've got a candle burning from Goose Creek they want to know where I get it from... Ver mais

Classificada 5 em 5 estrelas

I absolutely love Goose Creek Candles; they are very intense , the scents are wonderful. I buy them to give away as gifts as well as keep some for myself. The fragrance fills my house and everyone lo... Ver mais

Informações sobre a empresa

  1. Casa e jardim

Informação fornecida por diversas fontes externas

Create a warm, inviting atmosphere in every room of your home with artisanal scented candles and other ambiance-enhancing fragrance products from Goose Creek.

Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

16 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 40% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(15 792)

4237 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

Best candles

I have been buying Goosecreek candles for years. I try and new scent every purchase and you always create long lasting scents. The description for the candles let's me know exactly what to expect.

21 de outubro de 2026
Classificada 5 em 5 estrelas

Everything that I was looking for was…

Everything that I was looking for was right there at my fingertips. It was easy to browse and add to my cart. The sale was perfect, I was able to get all the candles that I will need for the upcoming holiday.

22 de outubro de 2026
Classificada 2 em 5 estrelas

Took over a month to get my candles

Took over a month to get my candles. Couldn't get any information on when I would get them, no shipping details or anything. I prepaid for these candles and customer service was horrible. I got an email after I got my candles telling me when my candles would arrive. A lot of help that did.

22 de outubro de 2026
logótipo da Goose Creek

Resposta da Goose Creek

Hi Tina!



We're sorry to hear that your experience did not meet your expectations.



We appreciate you taking the time to share your feedback; customer input helps us identify areas for improvement. Your comments have been shared with the appropriate team for review as we continually evaluate our processes and customer experience.


Thank you for bringing your concerns to our attention.



— Goose Creek Customer Support

Classificada 1 em 5 estrelas

Your customer service lacks empathy

Your customer service lacks empathy, is factually incorrect and is undeservedly condescending. I’m the director of a large customer service center in Florida and now use you as an example of why people stop doing business with companies. Feel free to reach out to me if you want me details - otherwise now you've lost a customer and created a force that is actively telling people to not do business with you.

22 de outubro de 2026
logótipo da Goose Creek

Resposta da Goose Creek

Hi Reece!

We're sincerely sorry to hear that your experience with our Customer Support team left you feeling unheard and dismissed. We understand how frustrating it can be when the assistance you receive doesn't reflect the care, understanding, and professionalism you expect.

We'd like the opportunity to better understand your experience and review your concerns further. If you haven't already submitted a request through our official Customer Support page, please use the link below:

https://goosecreeksupport.zendesk.com/hc/en-us/requests/new

If you've already contacted us through this link, there's nothing further you need to submit at this time. Our team can review your existing request and follow up with you directly.

We sincerely apologize for the frustration this experience has caused and appreciate you bringing your concerns to our attention.

— Goose Creek Customer Support

Classificada 1 em 5 estrelas

Has not been delivered almost 3 weeks…

Has not been delivered almost 3 weeks now. Horrible customer service! 13 emails in. Being treated like a criminal. I was a 1st time buyer. Never again. No explanation needed refund. Trash company Going back to bath and bodywork

20 de outubro de 2026
logótipo da Goose Creek

Resposta da Goose Creek

Hi Feddie!

We're sincerely sorry to hear that your order still hasn't arrived after nearly three weeks and that your attempts to contact Customer Support haven't provided the assistance you expected.

We'd like to make sure your concerns are reaching the appropriate team. If you haven't already submitted a request through our official Customer Support page, please use the link below:

https://goosecreeksupport.zendesk.com/hc/en-us/requests/new

If you've already contacted us through this link, there's nothing further you need to submit at this time. Our team will review your existing request, including your refund concerns, and work with you directly toward a resolution.

We sincerely apologize for the inconvenience and appreciate the opportunity to address your concerns.

— Goose Creek Customer Support

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