What I love about Goise Creek is that their products are superb and THEY ACTUASLY CARE ABOUT THEIR CUSTOMERS! I have never dealt with another company that gives such incredible discounts and specials.... Ver mais
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Leia as opiniões dos outros
I'm fairly new to Goose Creek Candle (been buying from them about a year now) and I have yet to have any complaints. Their sales are frequent, shipping is fast and everything has been packaged nicely... Ver mais
I recently purchased two candles the bread pudding which delivered everything promised. I also bought an apple pie scent and was very disappointed it had absolutely no smell whatsoever. Hopefully my... Ver mais
I have been buying candles from Goose Creek for a couple of years. They are the absolute best. A couple of them broke during shipping & they promptly replaced them & sent an additional candle. I re... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Create a warm, inviting atmosphere in every room of your home with artisanal scented candles and other ambiance-enhancing fragrance products from Goose Creek.
Informações de contacto
Estados Unidos da América
- goosecreekcandle.com
4,6
Excelente
16 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 48% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I am struggling to get a human on the…
I am struggling to get a human on the phone regarding my large order . I had 3 different boxes come in on the same day. 1 box was damaged and the candles were broken. I'm older and live alone. I don't know how to send the pictures from my phone. Please have someone call me.
19 de outubro de 2026
Resposta da Goose Creek
Hi James,
We're sorry to hear that your order arrived with damaged items and understand how frustrating that experience can be.
While we no longer offer phone support, we do provide a chat assistant on our website that can help with many common questions and support needs. If you require additional assistance, our support team is available through our online contact form.
Please submit a request here: https://goosecreeksupport.zendesk.com/hc/en-us/requests/new
Our team reviews all inquiries and typically responds within 24–48 business hours, depending on current support volume. We'd appreciate the opportunity to review your order and work toward a resolution.
Thank you for bringing this matter to our attention.
— Goose Creek Customer Support
I love all of the products I have…
I love all of the products I have purchased!!
I love all of the scents that you offer, they are amazing!
15 de outubro de 2026
UPS lost my order & Goose Creek…
UPS lost my order & Goose Creek contacted me to give me options. I took a credit. Wonderful customer service.
22 de outubro de 2026
As always amazing products
As always amazing products, fast shipping and spot on fragrance!! This is the only company I buy candles from. I ordered the diffuser when it was free and im so glad I did. I ordered 2 and can't wait to get more!!
15 de outubro de 2026
Wonderful Scents
Goose Creek has such a wonderful selection of fragrances. The candles are high quality and last a long time. I wish more options were available in-store but the online experience is always satisfactory.
15 de outubro de 2026
The product burns evenly and lasts fair…
The product burns evenly and lasts fair length of time. However, I have found a few of them to be not so strong in the scent. I prefer it to permeate the entire living room area. Some scents are stronger than others. I will be definitely only getting ones that I think have a stronger aroma to hopefully achieve this.
14 de outubro de 2026
Fast shipping good prices.
15 de outubro de 2026
Never received my order!!!!!!
15 de outubro de 2026
Resposta da Goose Creek
Hi Cheryl!
We're sorry to hear that your order hasn't arrived. We understand how disappointing and frustrating that can be.
We'd like the opportunity to investigate this further and help find a resolution. Since we cannot access your order details through Trustpilot, please submit a support request using the link below.
https://goosecreeksupport.zendesk.com/hc/en-us/requests/new
Our support team will review your case and work with you directly.
— Goose Creek Customer Support
Never received items.
15 de outubro de 2026
Resposta da Goose Creek
Hi Marie!
We're sorry to hear that your order hasn't arrived. We understand how disappointing and frustrating that can be.
We'd like the opportunity to investigate this further and help find a resolution. Since we cannot access your order details through Trustpilot, please submit a support request using the link below.
https://goosecreeksupport.zendesk.com/hc/en-us/requests/new
Our support team will review your case and work with you directly.
— Goose Creek Customer Support
The grape soda candle and wallflower…
The grape soda candle and wallflower scent remind me of my mother. She loved a good grape scent. Goose Creek has the best grape that I’ve found.
15 de outubro de 2026
I have loved every candle and wall plug…
I have loved every candle and wall plug in I have received. I loved how the smell never fades and how strong the scents are
15 de outubro de 2026
Was sent a plug in electric one
Was sent a plug in electric one. Love it and will be purchasing more. Works great
15 de outubro de 2026
Product said free but when delivered…
Product said free but when delivered asked for me to pay $28! NEGATIVE!!!
15 de outubro de 2026
Resposta da Goose Creek
Hi Kennedi!
We're sorry to hear that your experience did not meet your expectations.
We appreciate you taking the time to share your feedback; customer input helps us identify areas for improvement. Your comments have been shared with the appropriate team for review as we continually evaluate our processes and customer experience.
Thank you for bringing your concerns to our attention.
— Goose Creek Customer Support
Great variety of different categories…
Great variety of different categories of scents. Fast delivery
15 de outubro de 2026
Buh-bye Gingham - Hello GC!
I'm fairly new to Goose Creek Candle (been buying from them about a year now) and I have yet to have any complaints. Their sales are frequent, shipping is fast and everything has been packaged nicely (no broken candles or leaking room sprays/plug in refills) and the scents have been amazing with great throw. Goose Creek Candle has a new loyal customer now and I tell everyone I know about them.
15 de outubro de 2026
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