GORAL Opiniões 

242
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Received my Smugs today, got the ones available through John Lewis with CF Stead leather, much cheaper than the horween leather ones on Gorals own site. Hard to imagine horween leather being worth £10... Ver mais

Classificada 5 em 5 estrelas

Brilliant customer service. Some small delays due to issues outside of gorals control but they went out of their way to sort it out and get the order were it needed to be

A empresa respondeu

Classificada 5 em 5 estrelas

Everything was easy. Shoes came out in amazing condition and build; I've never bought an expensive pair of shoes before, only boots, so this was a new experience for sure. Pre-order lead times wouldn... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Unreliable. Zero customer service. Late responses never followed up. Still without these pricey and paid for shoes 12 week later. No information. Promises not kept. Great pity but I do not think I cou... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fábrica de calçado
  2. Loja de calçado

Escrito pela empresa

Goral is a Sheffield-based company that designs and handcrafts high-quality shoes and sneakers using premium materials. Our shoes are stylish, comfortable, and durable, suitable for any occasion. We're committed to exceptional customer service and building long-lasting relationships with our customers. Shop with us today to experience the difference high quality craftsmanship can make.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

242 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 44% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,2

Todas as opiniões

(242)

56 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

This is my third pair of Goral shoes

This is my third pair of Goral shoes. Unfortunately, this pair was smaller length wise and smaller width wise. I have flat fleet so it is a challenge to find shoes that fit across the board. The quality of Goral is second to none and I will continue to buy Goral even if I have to use my shoe expanders to make them a bit more roomy.

10 de junho de 2025
Classificada 5 em 5 estrelas

Great company!

They are a great company with fantastic shoes, fair prices and outstanding customer service. They are very easy to work with and they have happily answered any questions I have sent them. My only small complaint is I wish they would have pictures of the shoes with all the sole options, this would greatly help when trying to pick what would look good together. I have asked them about this and they have told me they are or will be working on this.

9 de junho de 2025
Classificada 5 em 5 estrelas

10 out of 10

Without doubt the comfiest and best quality trainers I’ve ever had on my feet. Such great quality and fit perfect. Great customer service and even showed me around the factory. The leather is another level, looks and smells absolute top top quality! Love em!

7 de maio de 2025
Classificada 5 em 5 estrelas

Well made, tough boots

I waited for my Goral Sharman boots in Brown Chromexel in size 11 uk wide fit, for 2 months and they were worth the wait. They are high quality in all areas, leather, build, sole, comfort etc. I found the fit snug and a little short but not tight. The leather is flexible so will get more comfy with wear. I would have gone up a half size if they had been available. Once complete, the delivery was very quick.

6 de maio de 2025
Classificada 5 em 5 estrelas

The leather quality is exceptional and…

The leather quality is exceptional and the comfort level is excellent right off the bat. It was worth the wait.

I had no issues with the service level of the waiting time as I was in no hurry and also understood this was a build to order process.

Comparatively, these shoes are more voluminous in their uppers than my other leather sneakers and the break-in comfort is much better, given a more cushioned insole.

Happy as a lark...

6 de maio de 2025
Classificada 5 em 5 estrelas

Great shoes

Great shoes, customer service always answered my questions quickly while waiting for them to be built. Gave good advice on sizing too.

10 de abril de 2025
Classificada 5 em 5 estrelas

Excellent shoes.

The Goral Mellor shoes are extremely well made. I especially like the raised counter (quarter) which ensures that the shoes hug your feet. These are a delightful shoe to wear.

4 de março de 2025
logótipo da GORAL

Resposta da GORAL

Thank you for the review Neale!
We're glad to hear that you love wearing your Mellor's!

Classificada 5 em 5 estrelas

Love the shoes

Love the shoes, the quality is amazing, the fit perfect (I chose the non wide version, which is wide enough imho).
Great service too.

4 de março de 2025
logótipo da GORAL

Resposta da GORAL

Thank you for the review Sylvain.
We're happy to hear your positive experience with your shoes and our customer service team!
We hope you love wearing your Skelton Sneaker.

Classificada 5 em 5 estrelas

Shocking

Honestly, I am shocked by the quality & craftsmanship put into these sneakers. I got the SMUGS 2.0 Natural Horween.

Do not let the online photos fool you. They look so much better in person.

The heritage of GORAL makes these more personal, knowing that you aren't just buying a pair of shoes or boots. You are buying the story of the craftsmen who make the footwear every day.

4 de março de 2025
logótipo da GORAL

Resposta da GORAL

Thank you James for your review.
We're super happy to hear you love the quality and craftmanship of our shoes, we hope you love wearing your SMUGs.
I have passed on your kind words to our hard-working production team.

Classificada 3 em 5 estrelas

Slow responses to questions

Slow responses to questions. Had to resend questions

4 de março de 2025
logótipo da GORAL

Resposta da GORAL

We're very sorry to hear that you didn't have the perfect experience with our customer service team - we are a small family run business, so we try our hardest to always respond to our customers right away.

If you still have any questions for us, please reach out we will be more than happy to help you.

Classificada 5 em 5 estrelas

Great construction

Great construction

4 de março de 2025
logótipo da GORAL

Resposta da GORAL

Thank you for the review!
We're super happy to hear you love the construction of your Skelton sneakers, enjoy wearing them!

Classificada 5 em 5 estrelas

Excellent experience from start to…

Excellent experience from start to finish. All shoes should be manufactured this way. They make incredibly high quality products at very reasonable prices and the whole thing feels very personal and cared about

4 de março de 2025
logótipo da GORAL

Resposta da GORAL

Thank you for the review Matt.
We're glad that you not only enjoy your shoes but the time and craftmanship that goes into them!
We hope you love wearing your Mellor II sneakers.

Classificada 5 em 5 estrelas

The craftsmanship on every little…

The craftsmanship on every little detail, makes this shoe perfect. No break in period needed, fits like a glove and it is soooooo comfortable even after hours of walking.

5 de fevereiro de 2025
logótipo da GORAL

Resposta da GORAL

Hi Nikos, thank you for your review!
we're glad to hear you love the craftmanship of your shoes, we hope you keep enjoying wearing your Mellor II Sneakers.

Classificada 5 em 5 estrelas

Very nicely made sneakers

Very nicely made sneakers. High quality robust canvas, good colour. Comfy and good looking.

5 de fevereiro de 2025
logótipo da GORAL

Resposta da GORAL

Hi Mark, thank you for your review!
We're glad to hear you love your shoes!

Classificada 4 em 5 estrelas

Pretty good comunication with a real…

Pretty good comunication with a real person on the other end throughout the order process.

4 de fevereiro de 2025
logótipo da GORAL

Resposta da GORAL

Hi Darren, thank you for the review, we're happy to hear you had a customer experience, we hope you love your Boulsover sneakers.

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