The graphics are great, customer service is pretty good, and the kit is comfy. BUT, 70 miles on one set of bibs and they are already wearing through. I can normally get about 1000 miles out of other b... Ver mais
A empresa respondeu
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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The graphics are great, customer service is pretty good, and the kit is comfy. BUT, 70 miles on one set of bibs and they are already wearing through. I can normally get about 1000 miles out of other b... Ver mais
A empresa respondeu
Did take a while for the order to arrive and couldn’t track it with details I’d been sent however when I enquired about it via email, Aaron was prompt and helpful in his reply including giving me full... Ver mais
A empresa respondeu
It took a long time to deliver. The long-sleeved Jersey was tight, despite me following the size guidelines. I was expecting a bigger, thicker top, like my existing one. When I tried to provide feedba... Ver mais
A empresa respondeu
It’s here it’s wrapped and waiting to see his smile Christmas morning! Thanks to Govelo and Aaron I misjudged the size sent an email all resolved with no fuss so much so Aaron you’re welcome in... Ver mais
GoVelo is a Small Business based in UK and in the U.S. We sell high-quality Bicycle Clothing in different colours, designs and sizes. Our designers and cyclists collaborate to offer the best performance textile.
24-26 Arcadia Avenue, N3 2JU, London, Reino Unido
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The jersey was sized right! Also the print was better than expected! So very pleased with the jersey I bought for a gift. I was proud to give it!
The products seemed good quality but unfortunately they sent the wrong size and one of the items didn’t have pockets despite saying it would. That being said, the customer service team were very helpful and even ordered me a new pair in a new size and with pockets, they were very responsive and helpful so I can’t fault them for that.
When I had a problem with sizing and some of the stitching, Aaron in customer service was very helpful. Items replaced without a quibble.
FANTASTIC QUALITY products - well packaged and delivered quickly. Superb for all cyclists. Really top quality company. recommended highly.

Resposta da Govelo
Very easy and smooth experience. Got a mapei full kit in incredible condition! Highly recommended
I made a mistake with the sizing and had to return the goods to the UK. Good customer service helped me through the replacement process. It took about a month to get the new shirts due to errors in China, but I’m pleased with the jerseys. They’re exactly as shown on the website. Good zippers, proper pockets and the silicone hems keep the shirttails where you want them. I’ve worn both of mine several times already, and they’re great.

Resposta da Govelo
Great jerseys, they're a close fit but they are cycling jerseys so that's what I wanted. They take a while to arrive as they are straight from China (but I guess that's why they're cheaper than most.)
Pockets are a good size, zips work well. Got exactly what I ordered.
Wife has said I looked OK in them which made a change from telling me I was having a mid life crisis.
Liked the two jerseys I bought,good quality but a bit on the small size, took about 3weeks to arrive.
Managed to replace for different sizes with no problems, good communication. Took a while to arrive both times but that's to be expected.
Two months later still have not received the jersey I ordered, do not use this company.

Resposta da Govelo
The positive is that the goods were as advertised, this was a retro cycling jersey. It looks exactly as advertised and is nice quality.
The downside is that the delivery is sent from China direct and took 3 weeks to arrive.

Resposta da Govelo
It’s difficult to rate a product you ordered 3 weeks ago and are still waiting for it to be delivered.

Resposta da Govelo
Terrible service. Ordered a cycling jersey for a birthday present, and 3 weeks later I’m still waiting, following a response from the customer service team that told me, “delays were quite common these days”. Not acceptable, very disappointed.

Resposta da Govelo
Great response about my shorts, which were too small.
Very rapid, thank for your positive response.
A great level of service. Responded promptly to an issue with sizing. Resolved swiftly.
Leuk fietsshirt gekocht, helaas een maat te klein besteld. Kosteloos een grotere maat nagestuurd. Echt super service en goed bereikbaar.
Excellent service, make sure you order at least one.
Be careful with size as a medium is similar to a small if you don’t normally buy cycling tops. Delivery may take a while but it’s worth the wait. Customer service with a problem was excellent and could not have hoped for a better experience.
Mike
Brilliant customer service. I had an issue with a jersey I ordered due to sizing; I emailed the team with the issue, they responded immediately and dealt with it promptly and generously. Would definitely recommend.
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