Grace Removals Group - Perth Opiniões 332

TrustScore: 4.5 em 5

4,7

236 Berkshire Road, 6058 Forrestfield,, WA, AU


Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Grace did our removal when leaving the NT. A few months later needing to move under urgency Grace was an obvious choice. The level of professionalism and care is 2nd to none. Rob and his team arrived... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Atul and his team did a fantastic job with our move. They followed all instructions carefully and handled what was a very large move with professionalism and efficiency. We were especially impres... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The removal crew were really great! Tane Jake and Kateryna did a fantastic job. They were very friendly and efficient. They are all a credit to your company. Regards Rick and Barbara.

A empresa respondeu

Classificada 3 em 5 estrelas

Personally we had a stressful experience with Grace. Our movers arrived mid-day as they had a delivery before us. Grace lacked communication. Our move was an all day move, and we still spent driving... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Empresa de mudanças
  2. Serviço de logística
  3. Serviço de entregas

Escrito pela empresa

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Informações de contacto

  • 236 Berkshire Road, 6058, Forrestfield,, WA, Austrália

  • 1300725991

4,7

Excelente

TrustScore: 4.5 em 5

332 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Grace is a reliable and efficient…

Grace is a reliable and efficient removal service company, would highly recommend to anyone looking for such removal services

14 de julho de 2024
Opinião espontânea
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth


Dear Siew,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

Fantastic company

Very happy with grace removerlists.
My consultant Jessica was fantastic very helpful from start to finish.
The guys that came to pick up furniture were amazing very professional.
Will use again .

22 de julho de 2024
Opinião espontânea
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Leanne,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

Packing was done quickly and…

Packing was done quickly and efficiently and there was a grandfather clock that needed particular care. All arrived intact and in a reasonable time and a reasonable price. So one very happy customer , thank you

4 de julho de 2024
Opinião espontânea
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Penny,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

Professional and respectful company!

In a very difficult and emotional situation, emptying and shipping a deceased family members home back to the UK, Grace removals were amazing! Professional, compassionate and respectful from start to finish.
They literally went above and beyond!
I highly recommend them, with no hesitation at all ! 5 out of 5 !

16 de abril de 2024
Opinião espontânea
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Sarah,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

Excellent communication and on time…

Excellent communication and on time delivery

30 de junho de 2024
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Edington,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

Best priced and very efficient move

I had a small load of boxes to send to my son from Perth to Sydney. Grace was the best price and handled the job quickly and efficiently . The guys were great. This was our second move with Grace and probably won't even bother with other quotes next time.

20 de junho de 2024
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Julie,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

All our shipment arrived safely

All our shipment arrived safely.
Boxes delivered and unpacked carefully.
Thank you

13 de junho de 2024
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Maya,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

Grace were so professional and…

Grace were so professional and helpful.I would recommend them to all people who are considering a removal

18 de junho de 2024
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Margaret,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

A good experience over a 4 day move

We downsized from a large home to an apartment over a four day period (2 days packing, 1 very long day moving things to our apartment and 1 day moving things to our storage unit.) There were unforeseen challenges but this was managed by everyone concerned. For doing a great job and resolving issues on the fly, I’d like to thank WA State Manager Rob Sims, Dan Schreuder, Kellie Nairn, as well as members of the removal team including Junior, Joao, Omar, Gabrielle, Jarrod and Jackie. I would use Grace again for any subsequent move.

10 de junho de 2024
Opinião espontânea
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear CJ,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

MOVING ???think GRACE REMOVALS

From the start to finish Grace Removals were extremely efficient both in arranging the date, cost, packing and transporting my belongings to my new home. Not one item was broken due to the fantastic packing and labelling made directions where to put the boxes very easy. Thanks to Gary,Steely,and Luke and all the staff who set up the removal.

11 de junho de 2024
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Dorothy,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

Moving interstate was a breeze with Grace Removals.

Moving interstate had been an stress-free experience with Grace. Communication was brilliant from start to finish. Every member of staff we encountered was respectful, engaging and well mannered. Staff gave advice within their scope, advised us of the ongoing support until they had collected the last empty, unpacked box. Grace have been an absolute pleasure to deal with and I would not hesitate to use them again and to recommend them to anyone else moving locally, interstate or internationally. Everyone treated our belongings with respect.

8 de maio de 2024
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Debbie,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

Great service and excellent move

Great service and excellent move. Very quick and easy from Perth to Victoria!

27 de maio de 2024
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Dale and Roxy,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

Second time we have used Grace Removals…

Second time we have used Grace Removals and once again a great service.
Reasonably priced, communication great and the team at the house were so friendly and helpful
Keep up the great work

25 de maio de 2024
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Delano,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Classificada 4 em 5 estrelas

Grace team on the Sunshine Coast were…

Grace team on the Sunshine Coast were very helpful and easy to deal with.
My main issue is with the high cost of insurance that really increases the cost of the move and the inability to have a low value basic cover.
Their labels were very hard to remove, they stick on to every thing. I had the their team pack every box and did an amazing job with no issues l think they must have used a complete forest with the amount of paper used. All the furniture was also in plastic wrap. The Perth team were also very good and unloaded my goods with no major issues. Their team kept in contact throughout the process and will be collecting their boxes and packaging materials when requested.
I would be happy to use them in the future.

23 de maio de 2024
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Graham,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

Outstanding service all round.

Outstanding service all round.

12 de maio de 2024
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Walter and Rene,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

Amazing service. Can’t fault Grace

From quoting, to packing to unpacking, we can’t fault Grace at all. Daniel was expectational - very professional, helpful and had great communication. The 3 guys who loaded our container were amazing. They worked so hard and were very friendly. Same with the 2 guys on the other end. Lovely, up for a chat and were so understanding with 2 kids running around (they even ended up playing tag!) We would definitely use Grace again and will be recommending to friends and family. Thanks again

8 de maio de 2024
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Erin,

We’re glad you enjoyed moving with Grace. Thank you for providing us with feedback. Be sure to let us know if there’s anything we can do to make moving with Grace an even better experience.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

It was just easy for me to sit back n…

It was just easy for me to sit back n let your staff handle it all. They were very professional and quick n thorough. Couldn't have asked for a better crew even though 1 of them had problems with his phone dud to Optus outage!!

2 de maio de 2024
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Dianne,

Thank you for taking the time to review our service. It was a pleasure serving you as a customer.

Kind regards,
Grace Customer Service

Classificada 3 em 5 estrelas

People good, be careful about the quote

The subcontractors were good people. Effective and efficient.

I suggest you seek absolute clarity of what you have been quoted. Specifically how many people will turn up and for how long. I was quoted 18 hours, paid 18 hours and only received 12 hours. This is a massive profit margin and Grace wouldn’t budge because it was a ‘fixed quote’, and then they said it was about the cubic metres. I felt ripped off.

19 de fevereiro de 2024
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Sam,

Thank you for taking the time to review our service. We appreciate your feedback.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

Great moving with Grace

Our team of Carl, Winton and Liam were great! They were professional and nothing was too much trouble. I will be recommending Grace to family and friends.

10 de abril de 2024
Opinião espontânea
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Natalie,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

Fast and cheap price

Fast, professional service and very cheap price compared to other companies. I have moved house many times and this is the first time I have been surprised by the professionalism and enthusiasm of this Grace company.
Thank you Grace Removal team. Choose Grace Removal and you won't have to worry about anything

3 de abril de 2024
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Lan Mai,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.

Saiba mais sobre outros tipos de opiniões.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais