Grace Removals Group - Perth Opiniões 332

TrustScore: 4.5 em 5

4,7

236 Berkshire Road, 6058 Forrestfield,, WA, AU


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Grace did our removal when leaving the NT. A few months later needing to move under urgency Grace was an obvious choice. The level of professionalism and care is 2nd to none. Rob and his team arrived... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Atul and his team did a fantastic job with our move. They followed all instructions carefully and handled what was a very large move with professionalism and efficiency. We were especially impres... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The removal crew were really great! Tane Jake and Kateryna did a fantastic job. They were very friendly and efficient. They are all a credit to your company. Regards Rick and Barbara.

A empresa respondeu

Classificada 3 em 5 estrelas

Personally we had a stressful experience with Grace. Our movers arrived mid-day as they had a delivery before us. Grace lacked communication. Our move was an all day move, and we still spent driving... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Empresa de mudanças
  2. Serviço de logística
  3. Serviço de entregas

Escrito pela empresa

Grace offers a diverse range of household and commercial moving services including Australia wide removals and storage, information management and more. Visit us today for a free quote.


Informações de contacto

  • 236 Berkshire Road, 6058, Forrestfield,, WA, Austrália

  • 1300725991

4,7

Excelente

TrustScore: 4.5 em 5

332 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

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Como esta empresa usa o Trustpilot

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Move from Perth to Brisbane

Move from Perth to Brisbane was impeccable and hassle-free at both ends. Both managers and movers were very professional, courteous and friendly.

29 de março de 2024
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear NARAYANASWAMY,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

Perth to Adelaide

Quick, efficient and professional. Made our move from Perth to Adelaide easy. Would use again. 10/10

19 de março de 2024
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Richard,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Classificada 4 em 5 estrelas

Highly recommend

The move from Perth in Australia to Trieste in Italy went very smoothly thanks to Grace removal. From the start to the end organisation was easy and communication was very efficient. All the content of the container arrived in good order. We definitely would recommend Grace for a relocation and would use it again.

13 de fevereiro de 2024
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Monika,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

I would highly recommend Grace for not…

I would highly recommend Grace for not only being promp & pleasant when I was getting a quote from Newcastle NSW, right down to packing up and more so the delivery, so prompt & nothing was a problem & they went beyond what they had to do on such a very very hot day.

1 de fevereiro de 2024
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Suzzane,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Classificada 2 em 5 estrelas

Disappointing Experience

Initial involvement with Grace sales consultant was very professional - She was very helpful and flexible - but all downhill from there. On the day of pickup, removal staff were rude, unprofessional and careless with my belongings. On arrival at my destination, boxes were squashed and ripped. Very disappointed with the whole experience. I would not recommend this company.

13 de janeiro de 2024
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Heather,

Thank you for getting in touch with us. We’re sorry to hear that your recent experience with Grace was below expectation. We’ve been able to locate your details in our system and Grace representative will be in touch with you to follow up.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

Only good

Only good. No effort too much and no breakages.

5 de janeiro de 2024
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Stella,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

Brilliant Experience

Wow such a brilliant experience with our uplift! Kerry was so helpful communicating with us about our booking. Jordan packed all our items and he was fast and fantastic. Then James and Unjah came and collected our belongings and they were amazing! They worked so hard and were super helpful with the whole process. Ensuring we filled our allocated space helping us pack extra items. I cannot rate them more highly. Thank you so much for your amazing work ethic and customer service could not recommend them more highly.
Thank you so much!
Amy & Errol

4 de janeiro de 2024
Opinião espontânea
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Amy,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

We moved from Australia to France in…

We moved from Australia to France in July. The packing team was incredibly efficient and professional. All our items arrived safely including a 55 inches TV! The delivery team in France was on time and also incredibly efficient and professional. No hesitation in recommending Grace.

15 de julho de 2023
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Christophe and Madeleine,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

Friendly service all the way with GRACE REMOVALS

Fantastic services given by all concerned
Right from the first phone call to the very and with the friendly, jovial delivery guys
THANK YOU FOR A FABULOUS SERVICE

29 de novembro de 2023
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Wendy,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

We had excellent service from Grace…

We had excellent service from Grace Removals. All calls were answered or returned and questions answered. We were consistently kept in the loop. Our stuff arrived as planned. Highly recommended.

7 de dezembro de 2023
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Annarosa,

Thank you for choosing Grace. We’re so happy to hear you had a great experience with us and look forward to helping you move again in the future.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Catherine,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

Perth To Geelong, No Stress

This was my second load household goods from Perth to Geelong. The freight schedule was fantastic and also pick up and delivery was wonderful. Everything was stress free from consultation, quotes and communication with Grace staff, whom were ways ready to help and polite. I most certainly recommend this company to move you.

3 de novembro de 2023
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Ada,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

A highly professional service from the…

A highly professional service from the initial quote to long term storage to final delivery. Couldn’t recommend Grace Removals more highly.

7 de novembro de 2023
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Mr Keith,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

Grace has truly exceeded our expectations

Grace has truly exceeded our expectations at every step of the process. From the initial interaction with the salesperson to the furniture pickups and communication during delivery, their service has been exceptional. We've entrusted them with our moves from Perth to Melbourne and back, and they have consistently delivered outstanding service.

What sets Grace apart is their attention to detail. They not only handled the transportation but also efficiently packed and collected our boxes once we finished unpacking smaller items like clothing and kitchenware.

Their comprehensive insurance options provided us with peace of mind throughout the process. While, on one occasion, some of our furniture suffered transit damage (which can happen), we were impressed by their swift acknowledgment of the issue. They promptly assigned a representative to guide us through the insurance process, ensuring we received a replacement for the damaged item.

One standout feature of Grace is their excellent communication. Their team members consistently kept us informed, a quality that my wife and I truly valued.

In sum, we have had an outstanding experience with Grace and wholeheartedly recommend their services to anyone in need of a reliable moving and relocation company

23 de outubro de 2023
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Tendai,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

Great experience

Great experience - on time, courteous and friendly on both ends. Excellent

10 de novembro de 2023
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Michael,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

Couldn't have had a better experience

Couldn't have had a better experience. Everyone I dealt with was so friendly and professional. Pick up and delivery happened exactly when advised. Delivery of 2nd hand boxes beforehand and offer of collection of those after was definitely not something I expected. Everything arrived undamaged, even stuff I probably could have packaged better. One very happy customer. 😀

30 de outubro de 2023
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Lauren,

We’re glad you enjoyed your experience with Grace. Thank you for your positive feedback, we’ll send this on to our moving team.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

Very professional

29 de outubro de 2023
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear John,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

Excellent service 11/10 rating

Excellent service 11/10 rating. I would recommend them for efficient and polite service.

25 de outubro de 2023
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Yvette,

Thank you for sharing your feedback with us. We’re so glad you enjoyed your experience and we look forward to helping you move in the future.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

Made easy!

Made easy!
Everyone was extremely helpful to deal with and flexible
And the removalist nothing but respect for my belongings

4 de outubro de 2023
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Sunnye,

We’re pleased to hear of your positive experience with Grace. Thank you for sharing your feedback. We look forward to working with you again in the future.

Kind regards,
Grace Customer Service

Classificada 5 em 5 estrelas

Patience

Everyone was friendly and strive to help in difficult situations.

They never lost patience.

I appreciated everyone's input to make my move from WA to Victoria as smooth as possible.

25 de setembro de 2023
logótipo da Grace Removals Group - Perth

Resposta da Grace Removals Group - Perth

Dear Trudie,

Thank you for leaving us such a brilliant review. We are thrilled that you appreciate our service. We put customer experience and satisfaction as our priority. Looking forward to helping you move in the future.

Kind regards,
Grace Customer Service

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