After waiting longer than anticipated
After waiting longer than anticipated, the item was HALF the size expected. Beautiful as it is. Thank you

Resposta da Gracedday
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After waiting longer than anticipated, the item was HALF the size expected. Beautiful as it is. Thank you

Resposta da Gracedday
Been two months and have received nothing. I sent email after email and only reply was to wait. I even paid for insurance. But there’s no way to collect on it. Do not give this sight a moments consideration! Update! After posting this review I was indeed contacted and given a full refund! So I added 2 stars.

Resposta da Gracedday
They sent me an item that was not like the one advertised. It was smashed from shipping, was not embroidered as the picture showed. It was a children's size that was terrible. When I contacted them it was a bullsh-t answer. They offered me 20% of my original payment. I was ripped off for $26. DO NOT buy from them!! UPDATE: After this review was published they contacted me wanting me to help remove the review if they refunded all of the purchase price. They did refund the rest of my purchase price but I think it was because they got a bad review. I have read other reviews and can relate to their problems. Even though I got my full purchase price back, I had to keep pushing them. I will not buy from them again. 8/9/26

Resposta da Gracedday
I would give zero stars if available. Horrendously deceptive photos of the Eagle Solar light for which i waited several weeks. I paid $48 for a piece of crap product i am too embarrassed to put in my yard! I would have paid maybe $7 or $8 for it at most if i knew what I was really buying. They are now playing the percentage money back game with me. I want ALL of my money back!
Don’t be stupid like I was and trust this place!
Deceptive fraudulent liars!

Resposta da Gracedday
All in all the experience was positive, The customer service representative did all within their power to make the experience positive. The issues I had was communication and delay in the ordering system. Initially there was no confirmation of the order having been placed, an extended timeframe before acknowledgement of shipping and a tracking number that only tracked the item to the USA not to my house. I agent I spoke with responded quickly to my correspondence helping to ensure the order was placed and correcting the order when I found an error. This individual improved my experience. I thank them.

Resposta da Gracedday
After 2 months, I still don't have my order. I will never order from them again. Trying to get a refund.

Resposta da Gracedday
Item took to long to be received and was on the small side. Company did handle return rapidly.

Resposta da Gracedday
The package (#GRADAY3844) arrived on time. and the gift inside is elegant and sophisticated— I really love it!
Rong Ke, July 8th

Resposta da Gracedday
This is an exceptional company, from their products to customer service they stand by their word! I ordered a beautiful wreath and eagle for America 250! Unfortunately I ordered to late and they were not going to arrive in time, but their customer service is AMAZING! And made sure I was refunded! I will definitely be ordering again!!!

Resposta da Gracedday
Selecting one of their beautifully designed U.S. eagles was very easy due to the original nature of the item.
Molly, at customer service, explained the item's availability and that she would ship the product to me as soon as possible. Shipping was free and Molly ensured I was satisfied with the process. Beautiful product and outstanding customer service. Thanks, Grace Day.

Resposta da Gracedday
Ordered a beautiful Wreath to celebrate America's 250th on May 22, 2026. Received a confirming email that states it shipped on May 25th. I haven't received it yet, and have not received any updates as to where my order is currently. I do have a Tracking Number, but it's confusing, to say the least, to understand the shippers information. I'm doubtful that it will arrive before July 4th, this year, 2026.

Resposta da Gracedday
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