Thank you so much Sunny for going above and beyond to figure out where my packages were. Thank you for the reimbursement too!!!!! You were so kind and helpful. Thanks again Diana Cunningham
A empresa respondeu
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Leia as opiniões dos outros
I ordered 2 lineman emblems to put on a vehicle over 3 weeks ago. Have had No information other than and order number - which does not help - I tried emailing the company about this but the email... Ver mais
A empresa respondeu
I had no problem ordering. The problem came up when the tracking number for my package went to the wrong address. Customer Service was very nice about letting me know how to prove the mix up and then... Ver mais
A empresa respondeu
I purchased a 250 year USA flag around 7/7/2026 and have not recieved it as of 8/7/2026. My credit card shows the purchase the next day but I also never received a tracking #. I am very dissatisfied... Ver mais
A empresa respondeu
3,1
Aceitável
84 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Flags
Thank you so much Sunny for going above and beyond to figure out where my packages were. Thank you for the reimbursement too!!!!! You were so kind and helpful.
Thanks again
Diana Cunningham
24 de agosto de 2026
Opinião espontânea
Resposta da Flairgifts
Dear Diana Cunningham
Thank you very much for your high regard for Sunny and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Sunny, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Nothing worked right there is no…
Nothing worked right there is no backing on any of the pieces I received to peel off to stick to my vehicle.
4 de agosto de 2026
Opinião espontânea
Resposta da Flairgifts
Dear Eugene Arcurie
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
give one star for delivery
give one star for delivery: It took 45 days to receive the 250th flag. 5 star is for Customer Service. The customer service person, Charlotte, stepped in and got me the flag in 15 days. Very thankful for
Charlotte's great service
20 de maio de 2026
Opinião espontânea
Resposta da Flairgifts
Dear JT
Thank you very much for your high regard for Charlotte and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Charlotte, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
Bad Company
Placed order for a flag in June never arrived tracking company couldn't even find it still haven't got my money back
18 de junho de 2026
Opinião espontânea
Resposta da Flairgifts
Dear Theodore W Weston
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: olivia@clientcare2025.com
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
Order# 21075662502920085776767804
In June $33.48 was deducted from my checking account, however, I have not received my order for the 250 US Anniversary Flag. I have tried to each out to Flairgifts, with no response. I label this as a Scam. Please refund my money.
12 de junho de 2026
Opinião espontânea
Resposta da Flairgifts
Dear Janette Dorris
Thank you very much for your feedback.
We have recently thoroughly reviewed our customer service system records and are currently optimizing our processes to ensure that every customer's needs are addressed promptly and appropriately.
To expedite your response, please contact us directly via the following email address, and we will prioritize your response:
Customer Service Email: olivia@clientcare2025.com
We sincerely hope to regain your trust and understanding, and thank you for giving us the opportunity to improve our service.
Best regards
Olivia
Awesome company and very responsive to…
Awesome company and very responsive to all of its customers!👍
2 de agosto de 2026
Opinião espontânea
Resposta da Flairgifts
Dear i l
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
GREAT service - GREAT products
The time from order to delivery seemed a bit lengthy, however seller communication and response was superb. The coins are of great quality, colors are quite vivid, and were individually encased and wrapped. I will be ordering again for future needs.
7 de agosto de 2026
Opinião espontânea
Resposta da Flairgifts
Dear J R
Thank you very much for your appreciation and support of our products and services!
We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience.
Thank you again for your valuable review and we look forward to seeing you again!
Wish you a happy life!
Best regards
Olivia
I purchased a 250 year USA flag around …
I purchased a 250 year USA flag around 7/7/2026 and have not recieved it as of 8/7/2026. My credit card shows the purchase the next day but I also never received a tracking #. I am very dissatisfied with the way this company is operating.
7 de agosto de 2026
Opinião espontânea
Resposta da Flairgifts
Dear Doug Wallace
Thank you very much for your feedback.
We have recently thoroughly reviewed our customer service system records and are currently optimizing our processes to ensure that every customer's needs are addressed promptly and appropriately.
To expedite your response, please contact us directly via the following email address, and we will prioritize your response:
Customer Service Email: olivia@clientcare2025.com
We sincerely hope to regain your trust and understanding, and thank you for giving us the opportunity to improve our service.
Best regards
Olivia
I ordered 2 lineman emblems to put on a…
I ordered 2 lineman emblems to put on a vehicle over 3 weeks ago. Have had No information other than and order number - which does not help - I tried emailing the company about this but the email they list is not valid.
I cannot get a tracking number to see if this was even shipped yet.
I finally got my order but it took SO Long to get it - I thought it was another scam but I was Wrong....the product is very nice and the customer service person was very helpful and kind.
Every email address I try to reply to comes back as Invalid --
4 de agosto de 2026
Opinião espontânea
Resposta da Flairgifts
Dear Joyce Denham
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Flairgifts order not from Flairgifts
I made an order for a 250th flag at the beginning of June. I wanted it for the 4th of July. Nothing arrived, there was nothing changed on the tracking. In the middle of July the tracking had been changed to delivered to mailbox. I hadn't received a flag. I texted back and forth with a rep for weeks. Finally she said she'd ship a new flag. It did arrive eventually. But, it came from someone on Etsy in the US, nothing on it said anything about Flairgifts and the payment was to an entirely different company. Beware, this is not a gift shop as they represent themselves to be. It is located in a foreign country and good luck on getting what you "ordered". I will never order anything from this company again.
15 de junho de 2026
Opinião espontânea
Resposta da Flairgifts
Dear Pat
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
Been a month still haven't got order!
Been a month still haven't got order!
1 de julho de 2026
Opinião espontânea
Resposta da Flairgifts
Dear EMMITT JOHNSON
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: olivia@clientcare2025.com
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
The customer representative (Charlotte)…
The customer representative (Charlotte) kept me well informed of the progress of my gift. I am in the US, so it took a bit of time for it to arrive. It was a gift for my 84 year old Aunt and she loves it so much she told me she will carry it with her everywhere.
24 de julho de 2026
Opinião espontânea
Resposta da Flairgifts
Dear CHRISTOPHER
Thank you very much for your appreciation and support of our products and services!
We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience.
Thank you again for your valuable review and we look forward to seeing you again!
Wish you a happy life!
Best regards
Olivia
Do not order anything from this site
Do not order anything from this site. They will rip you off. No refund
24 de julho de 2026
Opinião espontânea
Resposta da Flairgifts
Dear Edward Herrera
We note that you are dissatisfied with your purchase experience, but have not been able to provide specific details.
We would appreciate more details so we can provide you with effective assistance and improvement measures.
We always value the opinions of every customer, and your feedback is very important to us.
If you would like to provide more details regarding your order or product issues, please feel free to contact us at the following email address:
Customer Service Email: olivia@clientcare2025.com
Have a great day!
Best regards
Olivia
Resposta da Flairgifts
Dear Ildiko Richards
Thank you very much for your appreciation and support of our products and services!
We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience.
Thank you again for your valuable review and we look forward to seeing you again!
Wish you a happy life!
Best regards
Olivia
Item much smaller and in two pieces
Item much smaller and in two pieces, not like shown online! Took weeks and weeks to arrive!
Never again from this company!!
23 de julho de 2026
Opinião espontânea
Resposta da Flairgifts
Dear Mary Adcock
We are deeply sorry to learn that you had an unpleasant experience with this purchase.
Regarding issues with shipping time and product quality, we will immediately forward your feedback to the relevant departments to evaluate and continuously optimize our supply chain and quality control processes.
If you require assistance, please contact us at olivia@clientcare2025.com.
We will have a dedicated person to assist you. We hope to regain your trust in the future.
Best regards
Olivia
Do not buy from Flairgifts.
My order arrived and it was this small piece of flimsy piece of wood that cost $32.00. I would never hang it any where in my home. False advertising doesn’t cut it. Don’t know how you have stayed in business. Get it together.
24 de julho de 2026
Opinião espontânea
Resposta da Flairgifts
Dear Diane
We sincerely apologize that our product did not meet your expectations and we sincerely apologize for the inconvenience.
We take your feedback very seriously and sincerely invite you to contact us with your order number.
Contact email: olivia@clientcare2025.com
We will promptly verify and properly address your concerns to ensure your rights are not harmed.
Thank you again for your feedback and look forward to hearing from you so we can follow up and resolve the issue.
Best regards
Olivia
Cheap, Foreign knock off
First, I ordered the 15+" American spirit wreath. I received the 11.8" wreath.
Secondly, the ribbons are glued to a piece of black felt, not a wreath.
Thirdly, the ribbons used are not like displayed in picture. In picture, they are encircled around to make them stand up. I received, ribbon long ways in half and then folded the narrow side in half, making it look like a fan, and the stapled. This was then glued onto the black felt in different places.
Fourth, I had large black holes in the wreath they sent. It was as it the didn't put enough ribbon on it.
Fifth, the wreath was sent in a flat envelope, smashing all the ribbon down, with no way of fluffing them back up.
Once it arrived, you could totally tell it was not an American spirit wreath and a cheap foreign attempt. The company would be better off sending the ribbon with instructions and allowing AMERICANS to assemble themselves. I have been trying to email the company, but it won't go through.
16 de julho de 2026
Opinião espontânea
Resposta da Flairgifts
Dear Disappointed
We sincerely apologize that our product did not meet your expectations and we sincerely apologize for the inconvenience.
We take your feedback very seriously and sincerely invite you to contact us with your order number.
Contact email: olivia@clientcare2025.com
We will promptly verify and properly address your concerns to ensure your rights are not harmed.
Thank you again for your feedback and look forward to hearing from you so we can follow up and resolve the issue.
Best regards
Olivia
I like the product
I like the product. Customer service was very responsive.
6 de junho de 2026
Opinião espontânea
Resposta da Flairgifts
Dear Jennie Johnson
Thank you very much for your appreciation and support of our products and services!
We are delighted that you were satisfied with your overall shopping experience, which is a great encouragement to our team. We are committed to providing products that combine quality and design to ensure every customer has a pleasant shopping experience.
Thank you again for your valuable review and we look forward to seeing you again!
Wish you a happy life!
Best regards
Olivia
I had no problem ordering
I had no problem ordering. The problem came up when the tracking number for my package went to the wrong address. Customer Service was very nice about letting me know how to prove the mix up and then trying to correct it. At that point it was too late for America's 250th celebration so I did not wish to wait for a replacement. Customer service was kind enough to reimburse my payment.
9 de julho de 2026
Opinião espontânea
Resposta da Flairgifts
Dear Michele
Your feedback is very important to us and helps us understand your true feelings.
We will continue to strive to improve our service quality and strive to provide you and all our customers with a more considerate and smooth shopping experience.
If you have any suggestions or need assistance, please feel free to contact us at the following email address:
📧 Customer Service Email: olivia@clientcare2025.com
We look forward to providing you with a more satisfactory service experience in the future. We wish you a happy life!
Best regards
Olivia
Mia from Customer Service
Mia from Customer Service did an excellent job helping me with my non-delivery problem. She evaluated and assessed my problem quickly and came up with a solution to resolve it.
22 de julho de 2026
Opinião espontânea
Resposta da Flairgifts
Dear Allan
Thank you very much for your high regard for Mia and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Mia, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
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