Grain Opiniões 

182
TrustScore: 5 em 5

4,9

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We bought some desks a few years ago, which we love but now need some more and it seems all their contact details are no longer valid. Does anyone know if they still exist? I hope they haven't gone ou... Ver mais

Classificada 5 em 5 estrelas

Well made, solid, tactile - simple and effective design, minimalist and handsome. I ordered two 150x75 Brenin desks for a new home office set up plus a shoe rack. They are robust and appropriately hea... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

High quality, really well made, beautifully finished piece of furniture. The hand made quality stood out from the moment we opened the box. Easy assembly, the mint colour is exactly as per the phot... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We spent so much time looking for a dining table which is compact, solid wood, extending yet light weight and non-bulky. There was none that fits all the requirements we had, until we found Grain. Our... Ver mais

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Informações sobre a empresa

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Escrito pela empresa

At Grain we have been bringing a new approach to the furniture industry since 2017. We produce responsibly made products, made in the UK, designed to meet the needs of people and the planet.


Informações de contacto

4,9

Excelente

TrustScore: 5 em 5

182 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(182)

1 opinião nos últimos 12 meses

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Classificada 5 em 5 estrelas

I love my new desk

I love my new desk! It was easy to assemble and gives lots of clear working space in my home office. When I want to convert the room to a place for hobbies it works really well for that too. It is easy to keep clean and it looks great. Ordering was easy and being able to specify the dimensions to suit the space means I get best use out of my room. Delivery was badly delayed by lockdown restrictions but that aside I have been delighted.

2 de abril de 2021
Opinião espontânea
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Resposta da Grain

Thank you for your lovely review, Trudy. We're so glad we could help you create the perfect desk for your home life. Please accept our apologies again for those unfortunate delivery delays - and thank you so much for taking the time to leave us your feedback.

Classificada 5 em 5 estrelas

Really great gear and great customer service

The table and benches are lovely. Easy to set up. Solid. Durable. Looks lovely. Easy to clean. The date of delivery was delayed due to material supply problems caused by COVID and the Grain people always kept in touch unprompted and gave a big unexpected discount on the furniture because of the delay. They never passed this delay off as beyond their control which they could have done - they just owned it. I love that. The sort of customer service you want but rarely get. Cannot recommend them highly enough.

1 de abril de 2021
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Resposta da Grain

What a wonderful review. Thank you so, SO much, we really appreciate your kind words and your honest feedback. This is what we're all about - and we're so glad you had a great experience.

Classificada 5 em 5 estrelas

Great service

I bought a table, bench and chair from Grain and I’m absolutely delighted with them. Gorgeous design and great quality. There was a slight confusion around the delivery but I got in touch with their customer services and it was cleared up straight away, great service!

16 de março de 2021
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Resposta da Grain

Thank you for your awesome feedback. It's great to hear you found our customer service excellent too! And thank you again for your patience with delivery. It is very much appreciated. 🙌

Best, Izzy

Classificada 5 em 5 estrelas

Brenin Desk - love it!

I bought the Brenin desk and I'm so pleased with it!

What a lovely product, and good communication the whole way. The assembly video was excellent as well.

10 de março de 2021
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Resposta da Grain

Hi Gemma, thank you very much for taking the time to review us 🥰 We're so pleased you had a great experience with us, and are loving your Brenin desk.
Best, Izzy

Classificada 5 em 5 estrelas

Highly Recommended

Great communication during delays due to lockdown. The table received and was easily put together. W have had the table for a few months now and the family loves it. Would highly recommend it.

9 de março de 2021
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Resposta da Grain

Hi Gurinder. Thank you for your time to leave us a 5 star review! We're so pleased that you're enjoying your Grain table, and especially to hear that it's being loved and used by the whole family.
Best, Izzy

Classificada 5 em 5 estrelas

Perfect

Easy to put together, sturdy and looks good. I have been looking for a slim, small table for years to fit an awkward space. This is perfect. Customer service was friendly and helpful. Really happy.

6 de março de 2021
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Resposta da Grain

Thank you for such a lovely review, Caroline! I'm so pleased that we could make something up to fit perfectly for you.
Best, Izzy

Classificada 5 em 5 estrelas

I love my new Grain desk

I love my new Grain desk and have zero complaints about Grain's customer service. Whole heartedly recommend!

24 de fevereiro de 2021
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Resposta da Grain

Thank you for taking the time to give us such a nice 5* review, Joseph!

Best,
Izzy

Classificada 5 em 5 estrelas

Great company, great product

Just wanted to feed back that we absolutely love our new table. It is such beautiful wood and just so simple and classic. We also found the video helping us put it together just so clear and helpful - it was genuinely easy to put together. Can’t recommend the company highly enough - all the communication has been so pleasant and super helpful and the end product is great.

23 de fevereiro de 2021
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Resposta da Grain

Hi Judy, thank you for such a lovely review. We're so happy to hear this!

Best,
Izzy

Classificada 5 em 5 estrelas

Quality made to measure table

We spent so much time looking for a dining table which is compact, solid wood, extending yet light weight and non-bulky. There was none that fits all the requirements we had, until we found Grain. Our high beech extending table arrived after 10 weeks and it was worth a wait. We also love their ethos of environmentally friendly and saving resources. The lovely customer service Isabella was very prompt with answering any queries we had kept us up to date with our order.

22 de fevereiro de 2021
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Resposta da Grain

Thank you for such a fantastic 5* review! So glad to hear that our ethos resonated with you, and that you love your new Grain table.

Best,
Izzy

Classificada 5 em 5 estrelas

Amazing service and amazing quality

Amazing service and amazing quality. Our table and bench are stunning. They also took no time to put together.

13 de fevereiro de 2021
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Resposta da Grain

Hi Gillian, what a lovely review! It's awesome to hear that you had a great experience with us, and love your new table! We really appreciate your kind words.

Best, Izzy

Classificada 5 em 5 estrelas

Classic, well built and sleek lines

This is a very well made, simple and elegant piece of furniture. It’s got clean simple lines and was very easy to assemble.

8 de fevereiro de 2021
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Resposta da Grain

Hi Phil. Thank you for your time to leave us a 5 star review! We're so pleased that you're loving your new Grain piece.
Best, Izzy

Classificada 4 em 5 estrelas

I chose to buy a Grain tables because modern twist with carefully chosen materials

I chose to buy a Grain table because they offered a modern twist with carefully chosen materials, manufactured in the UK in groovy London digs.
Really pleased with the quality and production, they kept to the manufacturing and delivery timescales. The end product hasn't disappointed, fresh modern and really lovely to eat, read and work at. We took the plunge and bought a giant dining table, coffee table and bench just to complete the look.

8 de fevereiro de 2021
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Resposta da Grain

Thank you for your lovely review, Andy - you're very welcome to have a tour round our groovy digs any time! :) It's great to hear you're enjoying your new Grain pieces.
Best, Izzy

Classificada 5 em 5 estrelas

Nice tables

I bought 2 small nesting side tables - they're perfect for my needs and the comms from Grain has been excellent

8 de fevereiro de 2021
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Resposta da Grain

Hi Sarah. Thank you for your lovely review and kind words. We're chuffed that you're loving your new nested side tables!
Best, Izzy

Classificada 2 em 5 estrelas

Very hard to assemble

Furniture arrived damaged. Oak veneer coming away from the wood.

It was also incredibly difficult to put up. Took us about 4 hours in total and required us to take the furniture apart to get the final bolts in place (with a lot of jiggling and adjustment), before having to go back to the start and put it together again.

Customer support generally responsive, but seems that it's the result of a design/production issue they're already aware of.

8 de fevereiro de 2021
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Resposta da Grain

Hi Andrew. Thank you for your review, we appreciate your honesty. I'm really sorry to hear that you had this experience. Your feedback has been passed on to the whole team, and we are working on resolving this issue for you and sending out a replacement part right away. Please accept our apologies for the disappointment that your order has caused. Customer satisfaction is always the number one priority for us, and I'm deeply sorry that this was not demonstrated to you.
Best, Izzy

Classificada 4 em 5 estrelas

Happy customers

We are very happy with our new table and bench. The quality of the workmanship is excellent and they were easy to put together. The delivery took a while longer than hoped but to be expected given the situation. Many thanks

8 de fevereiro de 2021
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Resposta da Grain

Thank you for your review, Laura! It's very much appreciated by our team. Please accept our apologies for the delays in delivery - and thank you for your understanding during these unprecedented times!
Best, Izzy

Classificada 5 em 5 estrelas

Love my new nested tables

Love my new nested tables. They are the perfect size. Great quality and service. Thank you.

3 de fevereiro de 2021
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Resposta da Grain

You're very welcome Chloe! Great to hear you love them :)
Best, Izzy

Classificada 5 em 5 estrelas

Literally LOVE everything about Grain

Literally LOVE everything about Grain! Ordered the most beautiful nest of tables, and anytime I had a question about ordering or delivery, they were so quick to get back in touch! The customer service was 10/10. The tables arrived in the most environmentally friendly packaging (not a single bit of plastic in sight!) and the are honestly a work of art! just love them so much! Well done Team Grain!

2 de fevereiro de 2021
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Resposta da Grain

Hi Kiemia! Thank you for such a lovely review. It really means a lot that you not only love your product, but also complimented our service , and liked our plastic free packaging. Thank you for your support!
Best, Izzy

Classificada 5 em 5 estrelas

Fantastic service snd gorgeous furniture

I had a brilliant experience buying my table and benches from Grain. The team were really responsive and helped me choose chairs to go with my table. The team kept me updated on the progress of my furniture. When it arrived it was easy to assemble. My table and benches look gorgeous. I would not hesitate to recommend Grain 🤩

25 de janeiro de 2021
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Resposta da Grain

Wow! What a wonderful review, it's very much appreciated by our team. So chuffed that you're loving your new furniture and would recommend us. Thank you, Rachael!
Best, Izzy

Classificada 5 em 5 estrelas

Cannot recommend Grain highly enough

Cannot recommend Grain highly enough. I love my new desk, it is beautifully made, and very high quality. The customer service has been top notch and the instructional video makes building your furniture dead easy. The lag time is well worth the wait.

25 de janeiro de 2021
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logótipo da Grain

Resposta da Grain

Hi Gillian! Thanks for taking the time to leave us a 5-star review! We're so happy to hear that you love your new Brenin desk. I hope it makes WFH a little more enjoyable 🥰
Best, Izzy

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