Grandissons service engineer turned up promptly and carried out our first service on our new log burner. The living room was left clean and tidy.
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Matt Cookman who served us on a busy Saturday morning was unflustered,professional and knowledgeable.Very pleasant and helpful with advice making our journey from North Devon well worth while.
The engineer arrived at the time agreed and quickly diagnosed the issue with our gas fire. Repaired and service undertaken in a very professional manner.
We have been looking to replace our existing electric fireplace fire (inherited when we moved house), and replace with a gas fire. We visited Grandisson show room, and the staff member was most helpf... Ver mais
Informações sobre a empresa
Escrito pela empresa
The South West's Largest Fire, Fireplace and Stove Showroom. HETAS and Gas Safe Registered. Supplying and fitting Gas, Electric and Woodburning Fires and Stoves. All of which can be complimented with a vast selection of Wood, Marble, Stone and Granite Fireplaces. Traditional designs through to ultra modern hole in the wall and ceiling hung centerpieces. Large showrooms in Ottery St Mary offering friendly knowledgable advice from highly experienced and qualified staff. Woodburning Stoves from Charnwood, Stovax, Parkray, Hunter, Di Lusso, Termatech, Nordpeis, Varde Ovne, Yeoman and many more. Gas Fires from Gazco, Wildfire and Kinder. Electric Fires from Kalfire, Dimplex, Gazco, Onxy, Charlton and Jenerick, Flamerite and Dru. Fireplaces from Focus Fireplaces, Feature Marble, Wyvern Fireplaces, Montpellier Marble, Newman Fireplaces, FDC, Capital Fireplaces. Bespoke Custom Fireplaces a speciality in all materials and styles. All Gas Safe and HETAS engineers are fully employed, highly skilled and experienced. Surveys undertaken following product choice and showroom estimate. Covering Exeter and East Devon and all areas within 30 miles of Ottery St Mary.
Informações de contacto
26-28 Finnimore Ind Est, EX11 1NR, Ottery St Mary, Reino Unido
- 01404 812876
- sales@grandisson.info
- grandisson.info
4,9
Excelente
918 opiniões
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The work carried out for my hot water…
The work carried out for my hot water was to a very high standard and I’m very happy with the results. I would highly recommend.
31 de maio de 2026
Easy to deal with
Easy to deal with. Did a great job serving my fire. Friendly and helpful.
7 de junho de 2026
Excellent service as we have now had each year for 7 years
The Grandisson Service Engineer arrived promptly between the advised times, the work was completed cleanly and efficiently and he even left the stove set up with a log and kindling. Excellent service as ever!
6 de junho de 2026
Polite,tidy
6 de junho de 2026
Annual Service
Corey came on time a very pleasant chap did a really good job and left the room clean no tidying up needed.
4 de junho de 2026
Amazing communication
Amazing communication , delivered exactly what and how with confirmed price. Great staff and easy to deal with .
JUST THE BEST
20 de maio de 2026
Byron is always happy and friendly
Byron is always happy and friendly. Takes his shoes off at the door and always cleans up after himself. Competitive rates. I highly recommend this company.
2 de maio de 2026
Excellent service from a friendly
Excellent service from a friendly, experienced heating engineer.
8 de maio de 2026
It was good to meet Byron again as he…
It was good to meet Byron again as he has been coming annually for some years now
His manner and expertise is great and would recommend his company he works for anytime.
8 de maio de 2026
Very good.
Very good and clean but turned the gas off at mains and failed to switch the gas boiler and Agar back on.
1 de maio de 2026
I live everything about using your company
I live everything about using your company from someone friendly when I phone to make the appointment to someone friendly in my home making my log burner safe to use again for another year. I enjoyed the new piece of kit that looks up the chimney and checks the liner that was very impressive, and now I have a lovely clean and shiny log burner on my hearth until I use it again.
30 de abril de 2026
The service engineer came on time,
The service engineer came on time,
He took off his shoes when came in,
Service the gas fire, Clean up after,
And the Service engineer very perlite,
30 de abril de 2026
All is well with the world after a…
All is well with the world after a service from Grandisson, carried out with the usual professional care.
30 de abril de 2026
Annual service - with a smile
Byron was great. Gas fire serviced with great efficiency and no mess. All good - can’t fault the service.
30 de abril de 2026
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