Grandissons service engineer turned up promptly and carried out our first service on our new log burner. The living room was left clean and tidy.
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Matt Cookman who served us on a busy Saturday morning was unflustered,professional and knowledgeable.Very pleasant and helpful with advice making our journey from North Devon well worth while.
The engineer arrived at the time agreed and quickly diagnosed the issue with our gas fire. Repaired and service undertaken in a very professional manner.
We have been looking to replace our existing electric fireplace fire (inherited when we moved house), and replace with a gas fire. We visited Grandisson show room, and the staff member was most helpf... Ver mais
Informações sobre a empresa
Escrito pela empresa
The South West's Largest Fire, Fireplace and Stove Showroom. HETAS and Gas Safe Registered. Supplying and fitting Gas, Electric and Woodburning Fires and Stoves. All of which can be complimented with a vast selection of Wood, Marble, Stone and Granite Fireplaces. Traditional designs through to ultra modern hole in the wall and ceiling hung centerpieces. Large showrooms in Ottery St Mary offering friendly knowledgable advice from highly experienced and qualified staff. Woodburning Stoves from Charnwood, Stovax, Parkray, Hunter, Di Lusso, Termatech, Nordpeis, Varde Ovne, Yeoman and many more. Gas Fires from Gazco, Wildfire and Kinder. Electric Fires from Kalfire, Dimplex, Gazco, Onxy, Charlton and Jenerick, Flamerite and Dru. Fireplaces from Focus Fireplaces, Feature Marble, Wyvern Fireplaces, Montpellier Marble, Newman Fireplaces, FDC, Capital Fireplaces. Bespoke Custom Fireplaces a speciality in all materials and styles. All Gas Safe and HETAS engineers are fully employed, highly skilled and experienced. Surveys undertaken following product choice and showroom estimate. Covering Exeter and East Devon and all areas within 30 miles of Ottery St Mary.
Informações de contacto
26-28 Finnimore Ind Est, EX11 1NR, Ottery St Mary, Reino Unido
- 01404 812876
- sales@grandisson.info
- grandisson.info
4,9
Excelente
918 opiniões
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Fantastic service
Great choice of products; very knowledgeable staff and customer service that goes above and beyond; efficient, professional and friendly installers
6 de dezembro de 2025
Excellent service
4 de fevereiro de 2026
Thé staff were very professional and I…
Thé staff were very professional and I am happy with the workmanship and the Woodburner.
4 de fevereiro de 2026
Very happy customer:
Very easy to deal with, helpful, prompt and efficient. Superb quality product and painless installation.
Thoroughly recommend.
31 de janeiro de 2026
5 Stars Deserved!
5 Stars Deserved!
This is the best Fireplace centre we have ever seen. The guys were very experienced and extremely helpful. No need to go anywhere else , it has everything.
1 de fevereiro de 2026
The very thoughtful Technician
The technician who carried out the service on my fire was both courteous and very aware of not making any mess and careful to remove his shoes each time he left and re entered my house
17 de janeiro de 2026
satisfaction ,efficiency and pleasantness.
Found the experience entirely straight forward and efficient.
14 de janeiro de 2026
Very prompt and friendly staff.
Very prompt and friendly staff.
Helpful reminder the day before.
Tidy job and clean work.
15 de janeiro de 2026
First class.
A good all round service for anyone who use calor gas for there heating. Reliable, polite and knowledgeable. They installed our gas fire, which if you depend on electricity and have a power cut we will still have the means to keep warm.
17 de janeiro de 2026
Punctual and a great job done
As always he arrived on time, was polite and friendly, and did a very tidy and thorough service leaving our fire looking like new! Thank you again.
8 de janeiro de 2026
Tidy and Efficient
A nice, cheerful pair completed the work in a very quiet and efficient way, I would recommend Grandisson any time.
6 de janeiro de 2026
Quality of work
Polite and professional, on time explained all about the service, competitive price would definitely recommend this company.
8 de janeiro de 2026
Great service from a great team.
7 de janeiro de 2026
Excellent quick service on our emergency
4 de janeiro de 2026
Great showroom and very helpful advice. We can fully recommend this company.
Great showroom and very helpful advice. This made our choice easier. The fitting and commisioning of the fire was executed exactly within their timeplan over 3 days. The fitters were friendly and efficient and kept the mess and disruption to a minimum,
11 de dezembro de 2025
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