Grandissons service engineer turned up promptly and carried out our first service on our new log burner. The living room was left clean and tidy.
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Matt Cookman who served us on a busy Saturday morning was unflustered,professional and knowledgeable.Very pleasant and helpful with advice making our journey from North Devon well worth while.
The engineer arrived at the time agreed and quickly diagnosed the issue with our gas fire. Repaired and service undertaken in a very professional manner.
We have been looking to replace our existing electric fireplace fire (inherited when we moved house), and replace with a gas fire. We visited Grandisson show room, and the staff member was most helpf... Ver mais
Informações sobre a empresa
Escrito pela empresa
The South West's Largest Fire, Fireplace and Stove Showroom. HETAS and Gas Safe Registered. Supplying and fitting Gas, Electric and Woodburning Fires and Stoves. All of which can be complimented with a vast selection of Wood, Marble, Stone and Granite Fireplaces. Traditional designs through to ultra modern hole in the wall and ceiling hung centerpieces. Large showrooms in Ottery St Mary offering friendly knowledgable advice from highly experienced and qualified staff. Woodburning Stoves from Charnwood, Stovax, Parkray, Hunter, Di Lusso, Termatech, Nordpeis, Varde Ovne, Yeoman and many more. Gas Fires from Gazco, Wildfire and Kinder. Electric Fires from Kalfire, Dimplex, Gazco, Onxy, Charlton and Jenerick, Flamerite and Dru. Fireplaces from Focus Fireplaces, Feature Marble, Wyvern Fireplaces, Montpellier Marble, Newman Fireplaces, FDC, Capital Fireplaces. Bespoke Custom Fireplaces a speciality in all materials and styles. All Gas Safe and HETAS engineers are fully employed, highly skilled and experienced. Surveys undertaken following product choice and showroom estimate. Covering Exeter and East Devon and all areas within 30 miles of Ottery St Mary.
Informações de contacto
26-28 Finnimore Ind Est, EX11 1NR, Ottery St Mary, Reino Unido
- 01404 812876
- sales@grandisson.info
- grandisson.info
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Very proficient service by very…
Very proficient service by very personable, efficient and excellent engineer (Byron Day). Appointment was as scheduled and work was carried out with care and pains were taken to keep environment of gas fire tidy and clean.
Gas Fire Annual Service
Had my gas fire's annual service and, as always, Byron was prompt and very cheery. As usual he did an excellent job and left my fire looking brand new again.
Professional, knowledgeable, responsive
Knowledgeable, responsive and genuinely friendly customer service throughout regarding our boiler.
Great choice of fireplaces
Good range across all types of fireplace. Knowledgeable and willing to discuss options.
Fitting went well with polite workmen.
Efficient log burner service
The service of our log burner was easy to organise and they arrived promptly as agreed. Friendly and efficient service as always. Would recommend.
Friendly engineer
Friendly engineer, arrived on time. All dealt with very efficiently.
Reliable
Friendly, reliable service. Continuity of staff is reassuring and builds confidence.
Helpful friendly Grandisson
Helpful staff who send reminders and arrive on time but don’t bother you unnecessarily
Service praise
There service is excellent, there engineer is very friendly and always on time
Friendly and helpful engineer serviced…
Friendly and helpful engineer serviced our gas fire. He arrived on time and did a clean job.
Job done. Fire's on!
The team were absolutely first-class. They arrived on time, they got on with the job, their work was professional and efficient, and they were not only friendly but great to have around the house. On top of all that, they also pointed out a couple of other little things that needed attention, and got these sorted too. Once finished, they gave us clear and useful advice about maintenance and caring for our new fire. Great company, great team, would recommend without reservation.
Purchase & Installation of new fireplace.
The support, help & guidance was very good in the decision of the fireplace we wished to purchase. The installation was effective and professional with the room where the new fireplace was installed left clean & tidy - thank you.
The log burner service
The stove engineer was on time and did a brilliant job. Even though the log burner is very dirty he cleaned it and left it in a brilliant condition
Absolutely professional from start to…
Absolutely professional from start to finish
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