Grandissons service engineer turned up promptly and carried out our first service on our new log burner. The living room was left clean and tidy.
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Matt Cookman who served us on a busy Saturday morning was unflustered,professional and knowledgeable.Very pleasant and helpful with advice making our journey from North Devon well worth while.
The engineer arrived at the time agreed and quickly diagnosed the issue with our gas fire. Repaired and service undertaken in a very professional manner.
We have been looking to replace our existing electric fireplace fire (inherited when we moved house), and replace with a gas fire. We visited Grandisson show room, and the staff member was most helpf... Ver mais
Informações sobre a empresa
Escrito pela empresa
The South West's Largest Fire, Fireplace and Stove Showroom. HETAS and Gas Safe Registered. Supplying and fitting Gas, Electric and Woodburning Fires and Stoves. All of which can be complimented with a vast selection of Wood, Marble, Stone and Granite Fireplaces. Traditional designs through to ultra modern hole in the wall and ceiling hung centerpieces. Large showrooms in Ottery St Mary offering friendly knowledgable advice from highly experienced and qualified staff. Woodburning Stoves from Charnwood, Stovax, Parkray, Hunter, Di Lusso, Termatech, Nordpeis, Varde Ovne, Yeoman and many more. Gas Fires from Gazco, Wildfire and Kinder. Electric Fires from Kalfire, Dimplex, Gazco, Onxy, Charlton and Jenerick, Flamerite and Dru. Fireplaces from Focus Fireplaces, Feature Marble, Wyvern Fireplaces, Montpellier Marble, Newman Fireplaces, FDC, Capital Fireplaces. Bespoke Custom Fireplaces a speciality in all materials and styles. All Gas Safe and HETAS engineers are fully employed, highly skilled and experienced. Surveys undertaken following product choice and showroom estimate. Covering Exeter and East Devon and all areas within 30 miles of Ottery St Mary.
Informações de contacto
26-28 Finnimore Ind Est, EX11 1NR, Ottery St Mary, Reino Unido
- 01404 812876
- sales@grandisson.info
- grandisson.info
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Always competent and friendly
Always competent and friendly. I ask Grandisson to service my wood stove every year. It does not cost much more than the chimney sweeping I would need anyway and it gives me peace of mind that the stove is safe and good to go. I have recommended them to my friends and I am extremely happy with their service. Thank you
Excellent and professional service
16 Farmhouse Davey
Byron the engineer was first class as normal, plus support from office always helpful and polite
Great service as always.
Old gas fire repair and service
Byron (the engineer) quickly diagnosed the likely source of the problem (a failed ignition unit), and Grandisson did an excellent job in sourcing a replacement, given that the fire is 25 years old! About a month later Byron fitted the new unit and serviced the fire very professionally. I had to ask for the service certificate, which I had been told would be sent to me automatically.
A very professional company.
The difficult fireplace installation was completed in a very professional manner in one day. Despite having to remove most of an old unit there was virtually no mess and the wall was re-plastered and made good to a very high standard. A lot of useful information regarding care and cleaning was also given.
Boiler service
Pleasant, experienced gas engineer who serviced boiler at a competitive rate.
Very professional and friendly service.
Boiler Service
Staff are very professional, polite and respectful and always deliver good service
As always a good service,on time
As always a good service,on time, clean and efficient thank you well recommended
Very helpful!
Highly recommended by long-term customers
Have been very happy customers of Grandisson for nearly 30 years now. We can highly recommend this local company, who've serviced our stove annually for all this time. Always reliable, they are thoroughly professional and trustworthy.
The engineer was on time
The engineer was on time, which was a good start. He was very clean, tidy, friendly and polite.
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