GreenPan Opiniões 

1313
TrustScore: 4.5 em 5

4,4

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

GreenPan Ceramic Nonstick Cookware — ★★★★★ Really pleased with this cookware set. The ceramic nonstick surface performs great — food releases easily and cleanup is quick. The pans are sturdy, well-... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I contacted customer service with a question and an issue with a pan and they were very helpful. I appreciated their professionalism and their desire to take care of my issue. I think these are great... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

First, the products are excellent. My omelet pan makes perfect omelets every time. Never any browning. The rice cooker gives me perfect rice. Above all, their customer service is outstanding. When I h... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Only have to follow up 4 times to get my replacement. I got to reach agent to speak to a really person via phone. Much appreciated considering geen pan is an excellent company that I can trust to co... Ver mais

A empresa respondeu

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4,4

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(1313)

1313 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I couldn't believe how cheap the item…

I couldn't believe how cheap the item was that they sent me. I had seen this item at a department store and it looked and felt good. I decided to order it from the website instead ( HUGE MISTAKE) NOT the same quality. Or maybe they sent a different one. I returned it, had to pay $20 to ship it back! I just lost $20 of a $60 item! Makes no sense at all. Worst customer service I've ever delt with! I will never try another GreenPan product again! I rather continue paying more for the other brands!

24 de junho de 2026
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Resposta da GreenPan

We are truly sorry to hear this and not the typical reaction to our quality. Thank you for your feedback.

Classificada 5 em 5 estrelas

So far the pans are great

So far the pans are great, and live up to what we expect. We are handwashing and have protection between them as we really want them to last.

19 de junho de 2026
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Resposta da GreenPan

Happy to hear!

Classificada 5 em 5 estrelas

Great products, great service!

First, the products are excellent. My omelet pan makes perfect omelets every time. Never any browning. The rice cooker gives me perfect rice. Above all, their customer service is outstanding. When I have had questions, they were answered quickly and well. The first rice cooker I bought had a problem. I contacted customer service. Within a week, I had a new rice cooker, one that works perfectly, without hassle, questions or difficulty. When you combine great products with great service, you have a great company, one in which I am happy to say I'm a very satisfied customer.

24 de junho de 2026
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Resposta da GreenPan

Happy to hear!

Classificada 2 em 5 estrelas

Poor communication

I like the product well enough once I received it. It was lost in transit, customer service never responded to my email. Over a month later it arrived, communication would have been appreciated.

24 de junho de 2026
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Resposta da GreenPan

Our records indicate that we did reply to you same day but there seems to be an issue with your email. Your order has been replaced, which is what we stated in our email.

Classificada 5 em 5 estrelas

Warranty support that actually works

I purchased a GreenPan air fryer that stopped working after several months. I reached out to customer service and the experience was effortless from start to finish. They were super helpful, stood behind their warranty 100%, and sent me a replacement immediately with no hassle. It's rare to get that level of professionalism these days, and it's made me a loyal customer going forward.

24 de junho de 2026
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Resposta da GreenPan

Happy to hear!

Classificada 5 em 5 estrelas

I already had one Green Pan which is my…

I already had one Green Pan which is my favorite large skillet. Loving my small one also. It is very non-stick and I feel better having ones that are healthier for me and the environment.

24 de junho de 2026
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Resposta da GreenPan

Happy to hear!

Classificada 5 em 5 estrelas

I've enjoyed my new cookware

I've enjoyed my new cookware, nothing has stuck and I've made eggs, cheezy pasta dishes and other dishes. I let the pans cool, then I wash with soap and water, no problems with clean up.

22 de junho de 2026
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Resposta da GreenPan

Happy to hear!

Classificada 1 em 5 estrelas

The pan worked well for maybe two…

The pan worked well for maybe two rounds of fried eggs. Ever since there has been heavy sticking of food and it is hard to clean. I have been careful about heat level and always used oil or butter. Total disappointment, total waste of money.

24 de junho de 2026
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Resposta da GreenPan

We are very sorry to hear about the issues with your cookware. This issue can be easily resolved! It is likely that you may have a layer of carbonized oil built up on your pan that will create a barrier between the pan and your food. When this happens, you are basically cooking on the layer of oil as opposed to the surface of the pan. This layer may not be visible. This cleaning method has proven to be extremely successful and can be used when you notice staining and/or sticking. For the best results, please try this method twice. Once complete, you may resume normal washing with soap and sponge. Fill the pan halfway with water and bring to a simmer/near boil for about 2 minutes. Pour out the water and place the pan on a sturdy surface such as a wooden cutting board. Carefully use a wet Melamine sponge on the warm surface to wipe away any excess oil or food; this should do the trick. If this does not work, please email GreenPan directly at customercare.us@greenpan.com. They are happy to help!

Classificada 5 em 5 estrelas

Customer service was FANTASTIC help!

I ordered baking sheets and wanted 2 different sizes. When the first size went through, I didn't get to order the 2nd size. Customer service was FAST, EASY, and my 2nd items were shipped in no time. Thank YOU! And I love the new baking sheets!!

23 de junho de 2026
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Resposta da GreenPan

Happy to hear!

Classificada 2 em 5 estrelas

Questionable Service

Not a bad product, but basically no return policy and when I looked back nothing said final sale on it however the website claimed it was all final sale. Not sure if this the norm but seems disreputable, I purchase a pan organizer with my 10 piece set but the organizer doesn't fit everything so it's useless but apparently, I am stuck with it. My fault for buying online, next time only in person.

23 de junho de 2026
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Resposta da GreenPan

You are more than welcome to return new and unused product. Please feel free to email us at customercare.us@greenpan.com for assistance.

Classificada 5 em 5 estrelas

GreenPan Ceramic Nonstick Cookware

GreenPan Ceramic Nonstick Cookware — ★★★★★

Really pleased with this cookware set. The ceramic nonstick surface performs great — food releases easily and cleanup is quick. The pans are sturdy, well-made, and heat evenly. What really stood out was GreenPan’s customer service — responsive, helpful, and clearly focused on customer satisfaction. Great product backed by a company that stands behind it. Highly recommend.

23 de junho de 2026
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Resposta da GreenPan

Happy to hear!

Classificada 5 em 5 estrelas

From ordering to purchase

From ordering to purchase, delivery, and finally using the products, GreenPan exceeded my expectations every step of the way. The ordering process was simple, shipping was fast, and everything arrived well-packaged. The cookware and bakeware perform beautifully with even heating, easy food release, and effortless cleanup. Baking results are consistently excellent, and cooking has become more enjoyable. GreenPan has completely changed my kitchen experience, making everyday meals and baking easier, more efficient, and far more enjoyable. Highly recommended!

18 de junho de 2026
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Resposta da GreenPan

Happy to hear!

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