GreenPan Opiniões 

1319
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

GreenPan Ceramic Nonstick Cookware — ★★★★★ Really pleased with this cookware set. The ceramic nonstick surface performs great — food releases easily and cleanup is quick. The pans are sturdy, well-... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I contacted customer service with a question and an issue with a pan and they were very helpful. I appreciated their professionalism and their desire to take care of my issue. I think these are great... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

First, the products are excellent. My omelet pan makes perfect omelets every time. Never any browning. The rice cooker gives me perfect rice. Above all, their customer service is outstanding. When I h... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

The product I purchased has been doing great so far. I am enjoying the quality of the Spectra line. Website is decently easy to navigate and product information is clear. Shipping is a little annoy... Ver mais

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Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 98% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(1319)

1317 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

GreenPan 8/10/12” are the best

The GreenPan diamond coat fry pan set are the best pans I’ve ever used. The 8/10/12 inch pans fit all our cooking needs, and the non stick coating makes clean up so easy. Recommend to also get the felt pan protectors so you can stack the pans with damaging the surfaces.

16 de junho de 2026
logótipo da GreenPan

Resposta da GreenPan

Happy to hear!

Classificada 1 em 5 estrelas

Awful customer service

One of items I orders isn’t working. I reached out to the customer support and haven’t heard back

12 de junho de 2026
logótipo da GreenPan

Resposta da GreenPan

I see that we replied the same day you emailed us. I will resend the email.

Classificada 5 em 5 estrelas

Quality

Quality, color, and performance are as advertised. The included sponge appreciated but a few more, maybe one per pan would have been better.

16 de junho de 2026
logótipo da GreenPan

Resposta da GreenPan

Thank you for your feedback.

Classificada 3 em 5 estrelas

Scratch and chip really easy :(

The pans look beautiful and I was excited about them being non toxic BUT they scratch so easy and now I don’t believe they are non toxic anymore. I was super gentle even stored them with the pads they shipped with just to avoid scratching and within two weeks they were already chipped and scratched.

I’ve tried to email per their request and no one has answered or replied back.

14 de junho de 2026
logótipo da GreenPan

Resposta da GreenPan

Please email us at customercare.us@greenpan.com so that we may assist.

Classificada 1 em 5 estrelas

I purchased a Greenpan Frosty

I purchased a Greenpan Frosty. The Frosty definitely has some flaws. I have had two that wouldn’t get cold enough to produce soft serve and sorbet.
Instead it was like a milkshake . Also the plastic bowl has cracked a few times. I paid $399 for the Frosty and it is very poorly made for the cost. I must say customer service has been great! Very helpful and friendly! I received a new model as a replacement so I’m hoping this one is designed better and the bowl doesn’t break.

15 de junho de 2026
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Resposta da GreenPan

We are very sorry to hear this and will do our best to make this right for you!

Classificada 2 em 5 estrelas

The worst customer service ever

The worst customer service ever. My order was delivered after I tried to cancel the order. Up till then customer service was indifferent with my concern.

12 de junho de 2026
logótipo da GreenPan

Resposta da GreenPan

We are very sorry to hear this. We always try to cancel when requested, but we try to ship very quickly to satisfy all consumers.

Classificada 5 em 5 estrelas

Green Pan Trifeca

Bought pans for my daughters for Christmas. They loved them, but were more interested in knowing they were safe to use for their families.

When I realized that maybe we should be more careful too, and thought well I guess I better get some for us, I tried a fry pan. Love it. Cooks great. Easy to clean. And safe!!! The trifecta! Ordered a full set for us.

12 de junho de 2026
logótipo da GreenPan

Resposta da GreenPan

Happy to hear!

Classificada 5 em 5 estrelas

Excellent, very happy with these!

Used these pans daily for about a month now and have loved them! Heat extremely well, cook evenly, and very easy to clean. Such an upgrade from the pans I had before!

12 de junho de 2026
logótipo da GreenPan

Resposta da GreenPan

Happy to hear!

Classificada 3 em 5 estrelas

Customer Service okay, waffle maker terrible

Updated, upon request from Green Pan after reading my review:

Here is a copy of the email I received, stating that I have been denied further replacements:

Sabrina Hesch (GreenPan)
Jun 9, 2026, 22:33 GMT+2

Hello,

Thank you. I have submitted the additional replacement order.
The order number for the replacement is GPxxxxxx
Please allow 1-2 weeks for delivery.

We apologize, but we cannot accept exchanges once your replacement has been delivered.

Once a replacement has been sent, we have fulfilled the warranty. Your replacement does not carry a new warranty.
Once your replacement has shipped, you will receive an email with Fed Ex tracking.

You will receive a survey within a few days. We would truly appreciate your feedback, so that we may improve the customer experience. We thank you in advance.

Thank you so much for your patience!

Sabrina Hesch
Consumer Services
--------------------------------------------------
Green Pan's customer service has been good, but the only reason I know that is that we're on the third (very expensive) waffle maker that they've sent us, which still does not work as described. They've told us they are done sending replacements, so we have nearly $300 appliance that usually does not work, despite our following the directions explicitly.

10 de junho de 2026
logótipo da GreenPan

Resposta da GreenPan

I see that we have issued a replacement on June 9th. If you are having any issues, please let us know. Our records do not indicate that we have denied any replacements.

Classificada 3 em 5 estrelas

It took a long time to get part

It took a long time to get part. Your shipping is alful. It isn’t fast or thorough. It takes days to even ship anything .
You did send the part we needed. That was good.

10 de junho de 2026
logótipo da GreenPan

Resposta da GreenPan

We are sorry for the delay and will surely pass along your feedback.

Classificada 5 em 5 estrelas

Great purchase!

So far, my overall experience has been very good.
At a very affordable price, I purchased a rice cooker that arrived on time, from a company that is environmentally aware. I am very pleased with the quality, ease and function of my purchase, and it
has quickly become a staple in my kitchen!

10 de junho de 2026
logótipo da GreenPan

Resposta da GreenPan

Happy to hear!

Classificada 5 em 5 estrelas

Egg pan

I copied my niece, who put this pan on her registry. It's great for frying an egg. My only frustration was that I couldn't order them both at the same time.

10 de junho de 2026
logótipo da GreenPan

Resposta da GreenPan

Thank you for your feedback.

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