GreenPan Ceramic Nonstick Cookware — ★★★★★ Really pleased with this cookware set. The ceramic nonstick surface performs great — food releases easily and cleanup is quick. The pans are sturdy, well-... Ver mais
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Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
GreenPan Ceramic Nonstick Cookware — ★★★★★ Really pleased with this cookware set. The ceramic nonstick surface performs great — food releases easily and cleanup is quick. The pans are sturdy, well-... Ver mais
A empresa respondeu
I contacted customer service with a question and an issue with a pan and they were very helpful. I appreciated their professionalism and their desire to take care of my issue. I think these are great... Ver mais
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First, the products are excellent. My omelet pan makes perfect omelets every time. Never any browning. The rice cooker gives me perfect rice. Above all, their customer service is outstanding. When I h... Ver mais
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The product I purchased has been doing great so far. I am enjoying the quality of the Spectra line. Website is decently easy to navigate and product information is clear. Shipping is a little annoy... Ver mais
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Estados Unidos da América
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 98% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The GreenPan diamond coat fry pan set are the best pans I’ve ever used. The 8/10/12 inch pans fit all our cooking needs, and the non stick coating makes clean up so easy. Recommend to also get the felt pan protectors so you can stack the pans with damaging the surfaces.

Resposta da GreenPan
One of items I orders isn’t working. I reached out to the customer support and haven’t heard back

Resposta da GreenPan
Still waiting on a shipping on a shipping return label, it’s been over a week.

Resposta da GreenPan
Quality, color, and performance are as advertised. The included sponge appreciated but a few more, maybe one per pan would have been better.

Resposta da GreenPan
The pans look beautiful and I was excited about them being non toxic BUT they scratch so easy and now I don’t believe they are non toxic anymore. I was super gentle even stored them with the pads they shipped with just to avoid scratching and within two weeks they were already chipped and scratched.
I’ve tried to email per their request and no one has answered or replied back.

Resposta da GreenPan
I purchased a Greenpan Frosty. The Frosty definitely has some flaws. I have had two that wouldn’t get cold enough to produce soft serve and sorbet.
Instead it was like a milkshake . Also the plastic bowl has cracked a few times. I paid $399 for the Frosty and it is very poorly made for the cost. I must say customer service has been great! Very helpful and friendly! I received a new model as a replacement so I’m hoping this one is designed better and the bowl doesn’t break.

Resposta da GreenPan
The worst customer service ever. My order was delivered after I tried to cancel the order. Up till then customer service was indifferent with my concern.

Resposta da GreenPan
Bought pans for my daughters for Christmas. They loved them, but were more interested in knowing they were safe to use for their families.
When I realized that maybe we should be more careful too, and thought well I guess I better get some for us, I tried a fry pan. Love it. Cooks great. Easy to clean. And safe!!! The trifecta! Ordered a full set for us.

Resposta da GreenPan
Frozen treats at the touch of a button! It was easier and faster than expected. Clean up is a breeze!

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Easy to contact for issues with my pan and response was extremely fast with a resolution to the problem.

Resposta da GreenPan
Only used it once so far but it produced good results.

Resposta da GreenPan
Used these pans daily for about a month now and have loved them! Heat extremely well, cook evenly, and very easy to clean. Such an upgrade from the pans I had before!

Resposta da GreenPan
Updated, upon request from Green Pan after reading my review:
Here is a copy of the email I received, stating that I have been denied further replacements:
Sabrina Hesch (GreenPan)
Jun 9, 2026, 22:33 GMT+2
Hello,
Thank you. I have submitted the additional replacement order.
The order number for the replacement is GPxxxxxx
Please allow 1-2 weeks for delivery.
We apologize, but we cannot accept exchanges once your replacement has been delivered.
Once a replacement has been sent, we have fulfilled the warranty. Your replacement does not carry a new warranty.
Once your replacement has shipped, you will receive an email with Fed Ex tracking.
You will receive a survey within a few days. We would truly appreciate your feedback, so that we may improve the customer experience. We thank you in advance.
Thank you so much for your patience!
Sabrina Hesch
Consumer Services
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Green Pan's customer service has been good, but the only reason I know that is that we're on the third (very expensive) waffle maker that they've sent us, which still does not work as described. They've told us they are done sending replacements, so we have nearly $300 appliance that usually does not work, despite our following the directions explicitly.

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I have not used product but pleased for now. Still waiting for gray utensils set. The u

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Resposta da GreenPan
satisfied replacement of pan that had damaged surface

Resposta da GreenPan
It took a long time to get part. Your shipping is alful. It isn’t fast or thorough. It takes days to even ship anything .
You did send the part we needed. That was good.

Resposta da GreenPan
So far, my overall experience has been very good.
At a very affordable price, I purchased a rice cooker that arrived on time, from a company that is environmentally aware. I am very pleased with the quality, ease and function of my purchase, and it
has quickly become a staple in my kitchen!

Resposta da GreenPan
Quality product we love the Valencia Pro Ceramic nonstick cookware we bought they are amazing!

Resposta da GreenPan
I copied my niece, who put this pan on her registry. It's great for frying an egg. My only frustration was that I couldn't order them both at the same time.

Resposta da GreenPan
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