GreenPan Opiniões 

I only got one intact pan. The 12" pan was broken (detached handle) upon delivery. You have made NO effort to help or refund. You simply said it was out of stock. No solutions, no assistance and NO response to my inquiry about WHEN I might get my pan. I want a full refund! Regardless of the quality of your products your customer service has been abysmal and you have had several chances to correct that.

The pan is great, but I couldn't find where the recycling package was upon check out. I contacted customer service to send my old pan back in the box of the new pan or pay for a recycling package separately, but that was not an option. I'm hoping that Goodwill will allow me to donate, otherwise it goes in the landfill which bums me out.

Amazing customer service. I had a damaged pan and they immediately rectified the issue and had a new one sent right away. Friendly service! Great company!

I love my pans and my silicone utensils. This is the most awesome place to buy cookware, and I tell everyone I know to buy cookware from Greenpan.

Very helpful and willing to replace the machine after it began not working while still under warranty. The process was easy.

This cookware and the staff are fantastic!!!

They stood by their product and replaced a problem pan. And from what I can tell with one of a more superior quality and higher price.

Cook evenly easy to clean very good quality

I love it. Perfectly balanced and colorful food.

It was easy to navigate the website and place the order. Good communication on when the product would arrive. Absolutely love my sauté pan.

The reason I am giving a 4 stars is because the customer service agent tried to tell me that the pan was that warped because I used too high of heat and it was design that way. Neither is true. First the pan is rated for 500 degrees. So you would have to put it on high for like 20 minutes dry to get the pan that hot. Second, layered metal like in that pan won't warp unless you get it really hot then add something very cold to it. So it would not get that way on it's own unless it had a defect in the metal already. That does happen a lot in large scale manufacturing .

I’ve been using the pan for a couple weeks to fry bacon and sausage. Low to medium heat. Washes clean with water only. Great so far-we’ll see how long it lasts.

I have had these pans for less than 90 days. They are all chipping. I have contacted customer service, the offer to replace the pans once and then there is no more warranty.

I saved and spent over $1000 on these pans and they are junk.

In addition, I ordered a set of utensils that were never delivered. They are not able to reship them without me filing a complaint with FedEx. (Another inconvenience for the customer.)

I would continue looking for pans. This is not the place.

I bought new pans to replace a hodgepodge of pans we accumulated through the years. I’m sure they all contained forever chemicals. Tie GreenPan frypans have been great so far. We are trying to be more patient with our preheat routine. As long as we preheat the pan and keep our gas flame at medium or slightly less, nothing sticks and cleanup is a breeze. I don’t expect these pans to last forever but with the price I paid, I’m good with that. We recommend.

This is my second set of GreenPans.
I only purchased a second set because we moved and I wanted a refresh in my new kitchen.
I wasn’t aware that the handles would get so hot on my cooktop and I burned my hand. If I would have known the handles would heat up just as the pan does, I wouldn’t have purchased this set. Very disappointed especially with the higher price point.
I also noticed that this set isn’t as heavy or as sturdy as my last set.

They are so each to clean and nothing sticks

This is a quality product I would recommend others purchase.

I love the concept and it works amazingly when it works. My first Greenspan airfryer the door was warped when I got it and so it didnt fit all the way into the basket. So I emailed the company and they were very kind and sent me a new airfryer. However the new airfryer the first few time I used it the timer would turn off at the 5 mark and wouldnt go all the way. But its working great now and I use it everyday to make my food and it works wonderfully.

My experience was to the point with seemingly one goal which is customer satisfaction.

Very responsive and straightforward on what needed to be done for the damage.