Groove Opiniões 

126
TrustScore: 3.5 em 5

3,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

now this is a nice software that you can use for your business but sometimes it can be frustrating because of its recent updates. Groove is now running in beta version & so if you made a project today... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've been using Groove for a couple of years, and overall it's a solid platform. The customer service, especially, is top-notch. One of the CSRs, Varnita, answered all my questions quickly and accur... Ver mais

Classificada 5 em 5 estrelas

I deeply appreciate having all the tools I need under one roof and platform. The software team has been kicking out at least weekly updates to the software. The customer support has been incredible fo... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Been working with groove for years and they never disappoint. The service in itself is easy to use and has a lot of features that makes answering emails or tickets easier for anyone managing a t... Ver mais


Informações de contacto

3,4

Aceitável

TrustScore: 3.5 em 5

126 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,4

Todas as opiniões

(126)

7 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Into the Groove!

Groove and I have been in a relationship for 3 years now!

The features suit my business well.

If only I could give 10 stars to Groove. 5 is not enough!

9 de maio de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Absolute game-changer!

Groove CM is an absolute game-changer for any business looking to dominate the digital landscape. As a seasoned entrepreneur, I've tried my fair share of content management systems, but none have impressed me quite like Groove CM.
Within minutes of signing up, I was already creating stunning web pages and managing my content effortlessly. No more headaches or frustrations trying to navigate clunky interfaces.
Hands down the best investment I've made for my business. If you're serious about taking your online presence to the next level, do yourself a favor and give Groove CM a try. You won't be disappointed.

17 de janeiro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Game changing software

Game changing software, with candid insights via live stream with the owners and developers. The Groove team asks for feedback, and implements requests from their users which really makes you feel like you are party of the growth.

5 de fevereiro de 2024
Opinião espontânea
Classificada 3 em 5 estrelas

Ok technology and platform but greedy founders

Ok so, I have switched from CF to Groove for most of their apps and have been a platinum member since 2020. As of now, i have built my businesses around the Groove platform.

Due to the huge number of apps, the whole suite is kinda buggy and they take years to solve these bugs.

And if we talk about current customer support, its a joke. I have personally talked with community manager Robert Murray and even Jhon Garcia about the bugs i am having and due to this, i am standing on the edge of launching my products and services...

Apart of that, instead of iterating the inbuild products and fulfill the oaths they took with us like other apps like groove survey, quiz platform etc, they focused on building different apps like groove designer and groove AI and started promoting the ass out of this to the existing user base...

This is a SIN. If the founders and stakeholders are genuinely listening and analyzing these reviews, they need to address these issues as soon as possible to make a possible return where gohighlevel has already taken the subsequent market share and now Skool has also begun.....

18 de janeiro de 2024
Opinião espontânea
Classificada 2 em 5 estrelas

Unacceptable Delay in Commission Payment

I've been a staunch supporter of this company since its inception, having been there from the very beginning when Groove Kart was launched. However, my current experience has left me seething with frustration due to the egregious delay in receiving the commission for a sale made back in February 2022.

Despite my unwavering support and previous commission payments for older sales, the commission from February 2022 remains unpaid. My attempts to seek resolution through chat support, which has mysteriously become inaccessible, and emails have been met with complete silence. Even reaching out to Jhon Garcia, the Chief of Customer Support, has yielded no response.

This utter lack of communication and the prolonged delay in addressing this payment issue is absolutely unacceptable. As someone who has stood by this company since its inception, I am deeply disappointed and angered by the disregard for loyal affiliates.

I demand immediate attention to this matter and a swift resolution. The silence and inaction are eroding the trust I once had in this company's commitment to its supporters.

Frustratedly,

Omar

15 de janeiro de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Need to Train Customer Service Team

I started as a FREE member and after few months decided to paid for the Lifetime Platinum Membership, but it wasn't updated in the system. Now, when I enter the platform they are transferring me to a promotional page to get upgraded. It has been 3 months since I was contacting the support team and they don't know how to fix the issue! Therefore for 3 months, I couldn't update the events on my site! I am very disappointed! Now they said that perhaps the problem is because I created 2 accounts, but the reality is that I DID not create a second account, I just upgraded from FREE to Lifetime Premium Account.

29 de novembro de 2023
Opinião espontânea
logótipo da Groove

Resposta da Groove

Hello Lucia, We are sorry you are experiencing the issue with the access to your account, however, the issue has been fixed and we discovered it was something in your local machine and I believe we sent you a response as we have done for the past several weeks, we have tested the premium account and the access is working, now, the fact that you created 2 accounts, one free and upgraded that may be the problem, please review your emails from today as the VP of customer experience and support is going to contact you. - Thank you.

Classificada 5 em 5 estrelas

The Groove Software is really good

The Groove Software is really good. It replaces many apps and save me money

14 de novembro de 2023
Opinião espontânea
logótipo da Groove

Resposta da Groove

Hello! Thank you for your review, and we hope the platform continues to help you save and make money!

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais