Group Line Opiniões 

588
•
TrustScore: 5 em 5

5,0

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Amazing customer service from Arin today. I thought my ticket change was going to be a challenge but he sorted it all out for me no problem at all. Very much appreciated 👏 Thank you

A empresa respondeu

Classificada 5 em 5 estrelas

As a school party, we regularly visit London and we always see The Lion King. This year we fancied a change. We knew it was busy, but Ross Finbow at Group Line was heaven-sent. He listened, supported... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Theresa Baker is always helpful and this time recommended stage seats to see Arcadia. As she had been herself, it was really good to get her opinion on those seats. The whole of my group thoroughly en... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Worked with Ross to book in a large group attending a show and might I say, the service was absolutely amazing! Ross was so easy to work with, answered all of the questions I had very promptly and mad... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Venda de bilhetes para eventos
  2. também em
  3. Produção de teatro

Escrito pela empresa

Group Line is a multi-award winning, London based ticket agency that has been providing exceptional service and unforgettable experiences for schools for more than 30 years. Group Line is proudly owned and operated by ATG ENTERTAINMENT, the global leader in live entertainment. We offer competitive and exclusive group rates to the best London has to offer.


Informações de contacto

5,0

Excelente

TrustScore: 5 em 5

588 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

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5,0

Todas as opiniões

(588)

165 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great support for booking group…

Great support for booking group tickets.

Excellent service, the whole team and Neil are always to help.

Thank you

15 de janeiro de 2026
Opinião espontânea
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Resposta da Group Line

Thanks so much for your kind review!

Classificada 5 em 5 estrelas

Well done once again to Groupline on…

Well done once again to Groupline on providing an efficient group booking experience. Neil was able to adjust my booking and take payment without delay and the tickets arrived by email within 24 hours as promised. I can highly recommend Groupline. Thank you, Neil.

14 de janeiro de 2026
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Resposta da Group Line

Thank you for taking the time to share your feedback.

Classificada 5 em 5 estrelas

Reply to enquiries speedily

Reply to enquiries speedily, provide excellent seats for performances and are very flexible if you want to add/reduce your expected numbers. Groupline has some exclusive rates for various shows and where possible will extend deadlines for payment. A complete service to enable you to organise your group and I have used this company several times

5 de janeiro de 2026
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Resposta da Group Line

Thank you for taking the time to leave us a review.

Classificada 5 em 5 estrelas

I am a returning customer to group line…

I am a returning customer to group line and have found them to be reliable, helpful and totally outstanding as they facilitated so many of my requests for theatre tickets and getting the best possible seats. Special shout out to Ross Finbow who arranged and managed my purchase of tickets to Hercules and ABBA Voyage. Looking forward to going to both. Thanks Group Line. I will report back on the two visits once they have happened.

19 de dezembro de 2025
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Resposta da Group Line

We appreciate you taking the time to share your feedback with us.

Classificada 5 em 5 estrelas

Our experience with Group Line has been…

Our experience with Group Line has been amazing, nothing has ever been too much hassle and the communication has always been so friendly, approachable and efficient. Ross has handled all of my bookings and has been absolutely brilliant. I appreciate his recommendations, his patience and his comedy!! It's a real pleasure communicating with him and I will continue to book all my trips through him and this company.

9 de janeiro de 2026
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Resposta da Group Line

Thank you so much for taking the time to leave us a review!

Classificada 5 em 5 estrelas

Five stars all the way

Five stars all the way. Groupline are a brilliant team, very professional, very knowlegable and extremely helpful. Allen Elliott is our main contact and he goes above and beyond when dealing with our group booking requirements.

8 de janeiro de 2026
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Resposta da Group Line

We appreciate you taking the time to share your feedback with us.

Classificada 5 em 5 estrelas

Efficiency personified !

I was given prompt, helpful and efficient service by Ross.

7 de janeiro de 2026
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Resposta da Group Line

Thank you so much for taking the time to leave us a review!

Classificada 5 em 5 estrelas

Great experience

Allen from Group Line is fantastic- always so helpful and responsive! He’s happy to answer any questions I have and works with me on tickets, going back and forth to accommodate my budget. He’s a pleasure to work with and brings such a positive, joyful attitude to every interaction

7 de janeiro de 2026
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Resposta da Group Line

Thank you for taking the time to leave us a review.

Classificada 5 em 5 estrelas

GroupeLine team has been very helpful…

GroupeLine team has been very helpful in our school booking. They are very reactive in answering email and very friendly on the phone. I really recommend the service and will definitely work with them in the future.

7 de janeiro de 2026
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Resposta da Group Line

We truly appreciate your five-star review!

Classificada 5 em 5 estrelas

Always above and beyond and helpful ~…

Always above and beyond and helpful ~ as a group booker Allen constantly assists me with complex questions and many requests ! 5 star well deserved !!

7 de janeiro de 2026
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Resposta da Group Line

Thank you for the kind words and top-rated review

Classificada 5 em 5 estrelas

Group bookings

I have used Group line many times over the years. Ross Finbow particularly has always been super helpful and made the task of booking and changing the booking seamless. Other staff have always been equally as good. Thank you

18 de dezembro de 2025
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Resposta da Group Line

We’re grateful for your 5-star support!

Classificada 5 em 5 estrelas

I experienced a very helpful and quick…

I experienced a very helpful and quick service from Ross whilst booking tickets for a school trip. He provided all the options and was very happy to accommodate any changes we asked for.

7 de janeiro de 2026
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Resposta da Group Line

Thank you for taking the time to leave a five-star review.

Classificada 5 em 5 estrelas

Clear

Clear , most helpful and informative- dealt with Ross Finbow .

18 de dezembro de 2025
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Resposta da Group Line

We’re grateful for your 5-star support!

Classificada 5 em 5 estrelas

Booking for a large group

Booking for a large group was a very easy process. Ross was amazing, helping me with any queries I had along the way both on the phone and via email. Fantastic company to deal with!

6 de janeiro de 2026
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Resposta da Group Line

Thank you for taking the time to leave a five-star review.

Classificada 5 em 5 estrelas

Excellent for school groups

As a school, we have received an excellent service from Groupline from the start. It is never easy organising a theatre trip for 175 students, but Groupline were very helpful throughout the whole process, being understanding of the school situation and extending payment deadlines when we really needed it. Arin, in particular has been brilliant, replying very promptly to emails and dealing with any queries or needs we had almost instantly! Thank you!

1 de dezembro de 2025
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Resposta da Group Line

Thank for your lovely 5 star review about Arin and your experience.

Classificada 5 em 5 estrelas

We recently booked a trip

We recently booked a trip to see The Lion King with Group Line, and Samantha’s support was exceptional. She went above and beyond to ensure that the specific needs of our SEND pupil were fully met. From the outset, Samantha was attentive, understanding, and proactive, making sure all accommodations were in place so that we could enjoy the experience without worry.

26 de novembro de 2025
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Resposta da Group Line

Thanks so much for taking the time to leave us a 5-star rating, it's much appreciated

Classificada 5 em 5 estrelas

Informative, quick and easy process

It was my first time booking group tickets, and Ross made the process quick and easy. He was informative and answered all my queries promptly.

20 de outubro de 2025
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Resposta da Group Line

Thank you so much for leaving us a 5-star rating!

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