Grubby Opiniões 1861

TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Outstanding meals. I use the kits mainly and the results are both delicious and nutritionally outstanding. Service is also brilliant with communication and deliver faultless for the past 6 weeks I hav... Ver mais

Classificada 5 em 5 estrelas

They offer a great range of interesting plant-based recipes. The ingredient are always fresh and good quality. I especially like their tofu and meat substitutes. I’ve had scores of boxes with very... Ver mais

Classificada 5 em 5 estrelas

I have a subscription up and running, which I am LOVING (and I’m not even a vegan). The Full Shebang, every 6 weeks. These 16 ready meals are top notch, so delicious and perfectly portioned. Also, re... Ver mais

Classificada 2 em 5 estrelas

We went to Grubby to try a more vegetable based diet. The recipes were good and the portions generous. However, we had endless issues with ingredients not being complete, and on one occasion there b... Ver mais

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Informações sobre a empresa

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  2. Serviço de encomenda de comida online

Escrito pela empresa

Vegan recipe kits. All flavour. No faff.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 83% das suas opiniões negativas

Geralmente responde dentro de uma semana

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Classificada 5 em 5 estrelas

Love them!

I’ve been getting Grubby meals for several years now and the range is still exciting and varied. The packs are very reliable, there are never any missing or substituted ingredients and they are quick and easy but nutritious meals. Portion sizes are great too! I often have a third portion which I freeze for those days when I can’t be bothered to cook from scratch . Being vegan is not essential to me but I know I can trust Grubby to provide wholesome, meat free meals at a great price

16 de janeiro de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Great recipes. Terrible delivery and dropping customer service standards.

I'll start by stating we've used Grubby for over a year, having tried a few different meal services, and their recipes and ingredients are mostly great, hence the 2 stars, our recent experience warrants a 1/5.

However, they've recently changed delivery partners to Hived and we have had multiple deliveries either delayed or completely cancelled, with no prior warning, often requiring us to chase Grubby and ask where our delivery is. Before changing delivery partners we had no issues in over a year, since Hived we've had issues most months.

Appreciate this is not necessarily Grubby's fault but having raised this issue with Grubby they told us Hived performed well in London - this hasn't translated to our city - this is their business decision. And we have to chase Grubby to ask where our delivery is when it doesn't arrive. This week they replied in the evening of the delivery day, stating it would be 1 day delayed, but we should check on the condition of the produce and cold goods(?). Only be told the following afternoon that they were disposing of the whole delivery.

Not only is this a complete waste of food, it's a waste of our time as a customer. We use Grubby, which is a luxury service (to have food/recipes delivered to your door), as we have a young family and busy work schedules. And it's been put on us as the customer to resolve the issue by contacting Grubby for a refund on top arranging alternative food at the last minute, in this case, on two consecutive days we were promised a delivery and the PM of that day find out it's not arriving.

You're losing customers here Grubby...

15 de janeiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Proactive customer service would’ve been appreciated!

I do like Grubby meals, I think they’re a lot better than another plant-based provider, but unfortunately not this time. The meals I ordered never arrived because the courier they used - Hived - initially messaged to say the order was delayed and then, the following day, that it was cancelled altogether. This no doubt was due to adverse weather conditions but it would have been helpful for Grubby themselves to have contacted me to let me know, and perhaps apologise, instead of waiting for me to contact them? I’ve been refunded but some initial communication and proactive customer service would have been appreciated.

3 de janeiro de 2026
logótipo da Grubby

Resposta da Grubby

Hi Jackie, I'm really sorry to hear this. With the heavy snow and ice our couriers have experienced challenges this week. We have tried to be as proactive as possible but it's been a very changing situation. It sounds like we've not got ahead on your order, so I am sorry for this and the inconvenience of it all. Very frustrating. If there's anything else I can do please do from here please do drop us a line. Hopefully we'll have things back on track with your orders next week. Martin, Founder.

Classificada 5 em 5 estrelas

I'm absolutely in love with grubby

I'm absolutely in love with grubby. I'm not a vegan at all, I love meat. But these meals are just so tasty and healthy I keep going back to them. They really know how to do flavour, and im delighted to be eating healthier, trying new things and I've lost weight as well as its much lower calorie than our usual meaty dinners. I think the full price boxes will be too expensive to keep on, but I'm very much enjoying the free trail ones that are a bit cheaper and have told all my friends about it.

3 de janeiro de 2026
Classificada 5 em 5 estrelas

This is one of the best meal boxes I…

This is one of the best meal boxes I have ordered. The meals are actually tasty and a great selection of recipes to choose from each week.

22 de novembro de 2025
logótipo da Grubby

Resposta da Grubby

Thanks so much for your kind feedback! We hope you continue to enjoy all the Grubby goodness. :)

Classificada 5 em 5 estrelas

The meals were outstanding

The meals were outstanding, particularly their fantastic choice for vegans.

24 de dezembro de 2025
Opinião espontânea
logótipo da Grubby

Resposta da Grubby

Hi Bryan,

Happy New Year!

We're so pleased to hear you've enjoyed your Grubby boxes. We have some exciting new recipes for January that we hope you'll love.

All the best,
Matilda

Classificada 4 em 5 estrelas

Very tasty recipies & lots of choice

Loved the choice, have tried new foods & all recipes have been really easy & delicious. Don't like spicy, so just left those bits out & was still very tasty.

Dislikes were that a few items have turned up past their best or packaging damaged/split within the bags.

23 de novembro de 2025
logótipo da Grubby

Resposta da Grubby

Hi Nikkie,

Thanks for your lovely review! Glad you have enjoyed the meals and the service overall.

It's a huge shame to hear that some items have been past their best. Ensuring you get the best possible quality is really important to us. If you ever have any issues, please feel free to reach out at help@grubby.co.uk.

All the best,
Matilda

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