Gumtree Opiniões 

7522
TrustScore: 1.5 em 5

1,6

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Made the mistake of trying to sell items on here before moving house... My ads kept getting pulled for no reason - and I'd paid for them to be "boosted" - and when I asked for a refund they refused.... Ver mais

Classificada 2 em 5 estrelas

Pretty much waste of time. the app and website is pretty straight forward and easy to use, it's the people who message you and enquire about your sale items that are a total waste of time, unreliable... Ver mais

Classificada 3 em 5 estrelas

so i was going to buy a cat for £50 so i was getting ready to meet with him and now i was already in the journey 30minutes in until i got a message and when i checked. the person said. sorry i have to... Ver mais

Classificada 1 em 5 estrelas

Not possible to give less than one star. Posted ad stating collection only from Southampton UK giving postcode ( I have used gumtree successfully before) gumtree posted it as eligible for delivery so... Ver mais

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1,6

Muito mau

TrustScore: 1.5 em 5

8 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,6

Todas as opiniões

(7522)

183 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Listed kittens forsale and ended up…

Listed kittens forsale and ended up paying £21 for the advert, it was reported maliciously and taken down. Tried to explain it was a malicious report and gumtree said they don't get involved with buy/seller disputes. Resisted the advert, they deleted and kept another £21. Absolute scam and can't contact anyone and can't get refunds. £42 lost and still no advert. Wouldn't use again

8 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Impossible to delete someone’s account. No customer service.

I have been scammed a few times as a results of my ads. People writing nonsense and having to block them.
Once I reached the limit, I decided to delete (not simply deactivate) my gumtree account. That’s when issues arose. Nobody replies. They simply blackmail you. At a certain point I receive a reply from gumtree and felt finally relieved till I read the content: they were talking about a certain pet ads policy and the non compliance of my ads. I am not quite sure what they were talking about as I never had any pet nor advertised any. So I got back to them and said that I need my account to be deleted as I am honestly fed up of having to deal with random people messaging me about my kitchen ware / garden ads. No reply. And the chat simply is never available. A scam. I will copy the ombudsman for consumers on this as I am not too sure it’s legal to keep someone locked on a website when they clearly ask several times to delete their account. Very bad experience.

1 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Takes no action on fraudulent car ads

Spotted a seller who was selling her car without any mention that it was an insurance write off. Met the seller who blatantly lied to us about the car, wouldnt show their id (driving license) or receipt of purchase.
Reported to Gumtree with full evidence several times, but the ad is still there.

22 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Not sure what's happened with Gumtree…

Not sure what's happened with Gumtree but it's gotten awful.
Any adds I put up get automatically removed so it's unusable. I once paid for an add that was automatically removed too. I can't see any reason why they would have been. Id stick to Facebook marketplace where it's free and less nonsense making it difficult to do what the website is actually for.

23 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Ad is removed and cannot find reason!

My ad is removed and i cannot find the reason, apparantly they email the reason which is a lie.....All they do is keep referring me to " General Posting Policies article." which is nonsense as it doesn't specify the reason my ad is removed.

20 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Ridiculous system rules in place!

Ridiculous system rules in place!
I've used gumtree for years, most recent previous usage was about 1 year ago.
Went to place two ads today, and found they didn't appear.
When I eventually found out how to track them found I'd breached "posting rules"
Having contacted their chat service, found that I hadn't so much breached posting rules, but that I was blocked as I hadn't used them recently (obviously 1 year is too long to remain inactive!)
Nothing in "My Account" advised that I was blocked, so it seems just an arbitrary process with no warning to existing users that they are blocked now.
Although blocks are now removed, have to wait a further 48 hours before I can try to post ads again
What a sorry state of affairs, they are happy to block you without warning, but still happy to email you regularly reminding you to use them,

21 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I’ve used gumtree before with no issue…

I’ve used gumtree before with no issue but eventually tried to put 2 adds both paid and they removed them after 5 minutes saying it violated guidelines , they did not in any way , worse is they haven’t refunded the money at all !!!! It’s shocking I’m doing a card reverse .

17 de março de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

First class service

Found a car on gumtree. I contacted the seller but unfortunately the car had gone.
But he messaged me to say he was getting another car coming in.
We arranged to meet Bassy picked me up so i could view the car and have a test drive.
Bassy was very honest and truthful with me.
Put deposit down to secure the car.
Bassy picked me up so i could get the car.
Car is a solid, clean car Bassy was honest and truthful which i really appreciated.
Thank you so much Bassy i would highly recommend to friends to contact Bassy.
I would buy another car from Bassy with no problem.
Thank you for all your help.
Such a friendly guy who is just starting up on his own.

6 de março de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

We were trying to rent a 1 bed cottage…

We were trying to rent a 1 bed cottage in kirriemuir, we had deposit rent references, and the chap choose to ignore us totally. Like our money was nt good enough hes listed as D his name is Darko. The first property we rented from him smelled of smoke and oil that triggered both our asthma so we asked for accesss to another. It was like our money was nt good enough, we were only allowed to accesss the one that was unsafe for us.... he is listed as D properties are kirriemuir scotland. Be wary as he came across as charming and understanding.

15 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

So gumtree you can post free car adds

So gumtree you can post free car adds, UNLESS, You keep posting the same car that you haven't sold, and then you have to pay for that add, even if it doesn't sell and you're a private advertise. And once this has been added to your account you cannot get rid of it. i never knew this about gumtree

10 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I had a very disappointing experience…

I had a very disappointing experience with Gumtree’s customer service. Bulelwa D, in particular, was unhelpful, not knowledgeable, and failed to resolve my issue.
My problem was time-sensitive, yet I was left without any solution, and the chat was simply ended without assistance.
Overall, the service was extremely frustrating and ineffective.

6 de março de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Car part number/date identified as phone number

I am trying to sell The Bosch Front Brake Pads Set (BOSCH PART NUMBER 0986494246) on Gumtree and the ad cannot be posted because Gumtree system says the ad cannot contain phone number. As soon as you add all the compatible part numbers from other manufacturers, it is identified as a phone number [too many figures = phone number]. Many car parts have similar numbers and formats which are necessary to identify the part, so this is very stupid. Even dates and years are identified as phone numbers. A list of models and years like this: "FORD Galaxy Mk2 (WA6) MPV (Year of Construction 05.2006 - 06.2015)" is identified as phone number and the ad won't be posted!!!

6 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Repeatedly cancelled my ads

Repeatedly cancelled my ads, lame reasons given. Paid £3.99 for a higher profile ad, unable to contact anyone within customer services, (you try and see if you can), spent ages trying to contact someone and send a complaint, all to no avail. Have lost my money and failed to list my ad. This was a big con and a massive waste of time. No wonder Gumtree has such an appalling testimony on TrustPilot, it seems I'm not the only victim their sharp practice and poor communication set up.

5 de março de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

CORRUPTION ON THE HIGHEST LEVEL

CORRUPTION ON THE HIGHEST LEVEL. This site is literally for the bottom feeders of this planet. Its sole purpose is for sneaky seedy people to get rid of things that they couldn’t possibly shift face to face. Who ever started this site is fully aware of this. How people in Britain allow and use this site shows how low they are. It’s totally for the dark side. In fact everyone I’ve ever heard face to face thats said “il sell it one gumtree has been a lazy scummy person. Well you all like being bad. I’m sure all you snakes dwell happily in this pit amongst each other. Il never advertise here. It makes me feel dirty.

5 de março de 2026
Opinião espontânea

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