Habitat - Home To Pet Supplies Opiniões 

5568
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very wholesome products. We are still making our way through the different flavours. Its nice to see a good quality product, although I'd like to know about whether they use ethical sourcing.

Classificada 5 em 5 estrelas

Greeted when entered and asked if she could help, which she did. Then gave me time to browse as it was my first time there. She offered me to ask for help if I needed. Very professional, knowledgeab... Ver mais

Classificada 5 em 5 estrelas

The same day service from Habitat Pet Supplies is amazing! I’ve used it numerous times now but recently as my dog was recovering from surgery I needed supplies quickly and each time I ordered the deli... Ver mais

Classificada 5 em 5 estrelas

Habitat is the local pet store I choose to shop at for almost everything related to my cat as I’m usually popping in at least once a week regular members of staff remember my name They're really hel... Ver mais

Informações sobre a empresa

  1. Loja de artigos para animais de estimação
  2. Loja de aquários
  3. Loja de ração
  4. Cuidador de animais de estimação
  5. Loja de animais de estimação

Sobre Habitat - Home To Pet Supplies

Escrito pela empresa


Habitat

About us

We're Habitat, Australia's newest leading name in pet supplies.

Established in 2012, we're based in Melbourne, with stores in Altona North, Burwood and Chirnside Park - but wherever in Australia you and your pet live, you can shop with us online!



Habitat

Why choose Habitat? Simple...

Escrito pela empresa

No-nonsense flat rate shipping
Wherever you live, whatever you order, we'll send it to your door for a convenient, flat rate cost.
So many ways to pay
Pets hate waiting. We know how they feel. We offer Afterpay and Zip as payment options, so you can get your paws on your order sooner rather than later.
Free Click and Collect
So you're a local? Great! Shop online, use our Click and Collect option, and you can come and collect your order from either of our stores as soon as it's ready (and meet the Habitat team while you're in! We're a really nice bunch of humans, if we don't say so ourselves...)

Only the best

Because we get what it's like to love your pet

Because we get what it's like to love your pet
At Habitat, we stock only the best brands - the kind of products we trust with our own pets. Like our CEO, Hugo. Here he is, outside our Chirnside Park store!

Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

6 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 9% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(5568)

417 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

I got a short shelf life item with a…

I got a short shelf life item with a half price discount, which I didnt expect at all. I called them and explained I want to exchange it to a longer shelf life one instead of discount. I gave all my information including order number and my contact, but none of staff has reached out to me. I havent opened the bag and now it's almost expired. I work day time only so cant really call to the team again, so did I via e-mail but still havent heard anything.

20 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Please accept complaints gracefully.we will not return but will advise others of your sevice

Was very disappointed and upset with dog grooming standard and cost for my labradoodle at chirnside park.Obviously no experience with the requirements for this breed.WILL NOT RETURN.

12 de fevereiro de 2026
Opinião espontânea
logótipo da Habitat - Home To Pet Supplies

Resposta da Habitat - Home To Pet Supplies

Hi Alan,
You may want to check your records as this is defiantly the first Full Groom. It also seems on your first visit that we had to charge extra time and a matted coat surcharge due to condition of your dogs coat.
Second visit was also a spot shave due to matted coat.
I have the history records and photos if you would like me to email them through to you? I'm not trying to argue with you, I'm just trying to avoid false information being posted as a review for our business.
Our groomer has also taken the time to help educate you on how to maintain your dogs coat inbetween grooms to avoid your dog needing to be shaved and incur extra costs.


Hi Alan, We have spoken to the Grooming Salon at Chirnside Park. They have notes and photos of your dog before and during the groom, noting that your dog had pelting (a severe, solid, carpet-like matting of the undercoat that tightly adheres to the skin)
Your dog had previously only ever had a tidy up with us and not been fully groomed.
We would be more than happy to share the images showing the condition that your dog was in before being groomed.
Our groomer noted that your wife left with more education around maintenance between grooms and seemed pleased with the groom. You were also noted priort to starting the groom that the finished result will be short due to the condition of your dogs coat.
I

Classificada 5 em 5 estrelas

Amazing shop/people

Thank you for sending my
Delivery they are so well played and my rabbit loves this place this a place l get her flea treatment and treats thank you so much

15 de fevereiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

An easy site to navigate and found what…

An easy site to navigate and found what I wanted to buy very easily. The variety of the particular brand I was looking for was very good and the Habitat prices are the best I have found. All in all a satisfying experience. Delivery was super quick which the four woofers were happy about as their favourite treats were in the box. Tail wags all round

2 de janeiro de 2026
Classificada 5 em 5 estrelas

We had a misunderstanding

We had a misunderstanding, (was my fault) and yet they went out of their way to assist me.
Sorry guys, and thanks heaps.
I'll definitely begin doing regular business with you.
The freeze dry chicken i bought had all the requirements for my Maine coon, and she loves them like you wouldn't believe. Just hearing me opening the packet drives her nuts...😆

3 de fevereiro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

No email .... No order!

It's very simple and I've said it before: Why on earth do I have to show my email for Click & Collect?
I have my Driver's License with a Photograph which proves who I am. I have the Card I used to pay for the order but, Nope .... that's not good enough. I have to have the email.
It makes me wonder how many 75 year olds are going to fake a drivers license to get a $50 box of dog biscuits????

27 de dezembro de 2025
Classificada 1 em 5 estrelas

YUCK!

Bought a 100x bulk pack of pig ears and thought I was giving my dog a healthy alternative for treats. After giving him 1 a day for the last 3 weeks I noticed something wriggling around inside one of the ears. It was a maggot. Searching through the remainder of the box I've found 100s of them scattered through out. YUCK!! I've since done my best to clean every single ear and repacked them and tossed away the really bad ones. I will not be buying anymore pig ears from this supplier what a terrible experience.

4 de fevereiro de 2026
Opinião espontânea

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