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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Got this for my bday from a friend. Can't use it because its too heavy, my hair is to thin and it gave me instant headache because the clips sit right above my ears and the weight is to much. Hair a... Ver mais

Classificada 5 em 5 estrelas

Great customer service and fast delivery! They were quick to colour match my halo extensions and got it spot on! I had to change my order having ordered the wrong version of ash blonde and they rectif... Ver mais

Classificada 5 em 5 estrelas

I recently ordered a 24” inch ponytail in shade Hawaii Blonde. There is a free colour matching service available if you are unsure on your perfect match. Deliver was super fast and I loved the asth... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Halo Hair extensions are the best quality hair! Speedy delivery 24 hr tracked and beautiful perfect packaging! I wear their #613 light blonde hair halo extensions on photoshoots, for TV interviews... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Fornecedor de extensões para cabelo
  2. Loja de produtos para cabelo
  3. Loja de perucas

Escrito pela empresa

Halo Hair Extensions is a leading UK retailer and wholesaler of 100% Indian Human Remy Hair Extensions. The revolutionary 'Halo' hair extension piece in varied lengths and thickness so there is Halo that is suitable for everyone. These are: The Halo, Deluxe Halo & Premium Halo All Halos come with a 'lifetime guarantee' on the wire, elastic and stitching too! We hold the largest stock of shades in the hair extension market with over 50 shades to choose from. Throughout our hair extension range we offer 100% Human Remy Hair - meaning that every single hair strand is cuticle correct providing a smooth soft finish that does not tangle or knot. FREE DELIVERY with Buy Now Pay Later options. We offer other various hair extension methods including: Clip Ins, Tapes, Wefts, Ponytails, Plaits, Nail Tips, Stick Tips, Micro Loops, Nano Rings and Head Bands. We also have an Online Colour Matching Service - simply get in touch via email or social media for one of our customer advisors to help advise you on the best shade for you. UK SHIPPING ONLY www.halohairextensions.com Follow us @halohairextensions *Please Note: some of these reviews are about other companies that are trading using our trademark "Halo"


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

284 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 83% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Tried Halo Hair and I’ll never use any…

Tried Halo Hair and I’ll never use any other brand again, I’ve since got 3 different clip in ponytails, a full set of clip in hair extensions and a halo and I could not be without them now! Quality is 10/10, I curl and straighten them all and they’re still like new. Couldn’t recommend enough!!

11 de outubro de 2022
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Thank you Courtney for your excellent review! We can see from all of your orders how much of a loyal customer you are to us and we appreciate the feedback.

We certainly look forward to seeing more orders from you in the future!

Kind Regards,

The Halo Team

Classificada 5 em 5 estrelas

I’ll never order anywhere else again !!

I ordered a 240G weft and this is the most softest thickest hair I’ve ever had. It feels amazing and gives me so much volume that no other extension brand has ever gave me. I’ll never order anywhere else again 😍🤩

28 de setembro de 2022
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Good Morning Chlo,

Thank you so much for your excellent review! We have also see your photos and videos on social media and we can agree that the hair looks amazing and such a great colour match! So happy to hear you are in love with the hair you have received.

We certainly hope to see more orders from you in the future.

Thank you again!

Kind Regards,

The Halo Team

Classificada 5 em 5 estrelas

Love my halo it's so easy to use x

11 de outubro de 2022
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Hi Lauren,

Thank you for your excellent review regarding our Halo extensions.
We are absolutely thrilled to hear you love your Halo and how easy it is to use.

Hope to see a future order from you again very soon!

Thanks again!

Kind Regards,

The Halo Team

Classificada 5 em 5 estrelas

Love it!

I got the ponytail extensions and honestly love it! It’s the exact colour match and the quality is amazing! It honestly feels like my real hair, definitely recommend! The customer service is great as they helped me find my perfect colour match and the delivery was very quick!

18 de setembro de 2022
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Good Morning,

Thank you for your excellent review, we appreciate this so much. So happy to hear that you love your Ponytail extensions from us.

Hope to receive a future order from you soon :)

Kind Regards,

The Halo Team

Classificada 5 em 5 estrelas

I’ve been using halo hair extensions…

I’ve been using halo hair extensions for years, I’ve found them the best on the market that are super affordable, the range of colours are phenomenal and the longevity of how the extensions last!

1 de setembro de 2022
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Hello Glen,

Thank you so much for your excellent review. We are thrilled that you are a happy, loyal customer! We do try to offer the best variety of shades on the hair extension market.

Hope to see a new order from you very soon!

Thanks again!

Kind Regards

The Halo Team.

Classificada 5 em 5 estrelas

Absolutely beautiful halo

Absolutely beautiful halo. Make sure you check weight. I went with premium and well worth it as I have thick hair. No idea why reviews are so low as my halo is beautiful! Thank you xxx

8 de outubro de 2022
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Hi Sarah,

Thank you so much for taking time out of your day to write this 5* excellent review. We are so thrilled that you are a happy Halo customer. Thank you for sending over your beautiful photo on Instagram wearing your 20" Mixed #7/17 Premium Halo.

Your review is very much appreciated!

Love from the Halo team! :)

Classificada 3 em 5 estrelas

Nice quality hair but pretty thin

Nice quality hair and perfect colour match.
I’m not overly happy with the thickness of them. I bought the “deluxe” clip ins and I’m sorry to say they are pretty thin.
I always buy from foxy locks but thought I’d give these a try and wish I just sticked to foxy.

6 de outubro de 2022
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Hello Morgan,
Thank you for your review. We are sorry that the Deluxe Clip Ins do not live up to your expectation - all of our clip in extensions are single drawn (as stated on the website) so they do taper off to a more natural looking finish.
Our Double Drawn hair which is thicker from top to bottom can be found under the VIP section.

Kind Regards,

Halo

Classificada 1 em 5 estrelas

Extensions came got the 12" halo in…

Extensions came got the 12" halo in dark brown quality was okay but hair felt strange the wire is so uncomfortable and it doesn't stay in place so unless you're planning on staying like a Statue all day do not buy them

Got them as a gift from my bf and was so excited to get them only to be a massive disappointment. Will not get a refund due to taking out of packaging but how can you see how poorly the fit is without taking them out?
Waste of money
Long story short don't bother

10 de setembro de 2022
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Hello Megan,

Please can you email us at info@halohairextensions.com to discuss your complaint regarding the 12" Halo extensions. A member of out team will be happy to help. We do not want customers of ours to experience negative results using our hair extensions. Look forward to hearing from you.

Kind Regards,

Halo

Classificada 1 em 5 estrelas

Wished I'd checked reviews

My first time ordering tape in hair extentions, on the plus side, arrived quickly and blended well with my natural hair. The downside, it matted within a couple of days, was dry and I'd have to brush it almost every half hour to stop matting and frizz. Worst the glue on the tape melted into my natural hair and caused more matting and pain. Had to pay to have them removed after 3 weeks and have lost so much of my natural hair too as some of it couldn't be saved with the glue and matting. Incredibly disappointed and left with absolutely wrecked natural hair. £300 down the drain for my hair to be left in the worse state.

23 de agosto de 2022
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Hello Vicki

Please can you email us at info@halohairextensions.com to discuss your complaint regarding our extensions. A member of out team will be happy to help resolve this for you. We do not want customers of ours to experience negative results using our hair extensions.
Look forward to hearing from you.

Regards,

Halo

Classificada 1 em 5 estrelas

THEY WILL NOT ANWSER MY ANY OF MY…

THEY WILL NOT ANWSER MY ANY OF MY EMAILS!

20 de julho de 2022
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Hello Kim

Please can you email us at info@halohairextensions.com so we can help, all emails are responded to within 24 hours.

Regards,

Halo

Classificada 1 em 5 estrelas

I ordered from their site yesterday, will be pursuing this seriously. Very annoyed

I ordered from their site yesterday, I should have researched beforehand. Immediately after ordering, the confirmation email was flagged by gmail as being suspicious. So, I emailed them back and wanted a full refund as the order had not shipped yet. No answer, I emailed them first thing this morning and no answer. So then I decided to file a complaint and demand a refund from their site. No answer. I want a refund, and am willing to go public now with this. I received a shipping notification this afternoon, so they are blatantly ignoring me .

12 de julho de 2022
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Hello Sofee,

Please can you email us at info@halohairextensions.com to discuss your complaint. A member of out team will be happy to help
Look forward to hearing from you.

Regards,

Halo

Classificada 1 em 5 estrelas

I am so disapointed in this hair!

I am so disapointed in this hair!! I normally order from Hair planet ( real hair!) but they did not have my hair colour in stock, i waited and waited and became desperate as I needed to have my hair extensions refitted before the weekend just gone. The hair from Halo hair extensions is not real hair, it is weaved with synthetic pieces, when you brush the hair it all falls out and looks like someone has shaved off a wig! The hair is stretchy ( as it isnt real) and it cannot be tamed by a straighter as I tested one bond so there is no point. gutted is an understatement for the price I have paid. False advertisment at its finest.

30 de maio de 2022
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Hello Paige,

Please can you email us at info@halohairextensions.com to discuss your complaint regarding our extensions. A member of out team will be happy to help. We do not want customers of ours to experience negative results using our hair extensions.
All of our hair extensions are 100% Indian Human Remy hair.
Look forward to hearing from you.

Regards,

Halo

Classificada 1 em 5 estrelas

The hair is not human hair

The hair is not human hair, I've had hair extensions for years and know the difference and this is not human hair. The wire is not very elastic so not very flexible, also no clips to secure the extensions a little bit more, there was a strong gust of wind and the extensions blew off my head... Gutted I wasted £160

26 de abril de 2022
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Hello Olivia,

Please can you email us at info@halohairextensions.com to discuss your complaint regarding our extensions. A member of out team will be happy to help. We do not want customers of ours to experience negative results using our hair extensions.
All of our extensions are 100% Indian Human Remy Hair.
Look forward to hearing from you.

Regards,

Halo

Classificada 1 em 5 estrelas

Convinced it is animal hair

Hair mats approximately 10 minutes after brushing and straightening, so dry, frizzy and coarse. Never had hair extensions this bad in my life, I have to carry a brush with me everywhere now.
Emailed a complaint and they wanted the hair back for "quality control", expecting me to be without hair for god knows how long because they can't provide what they state on their website. Was happy to send hair back to them tracked and signed provided I got a refund first so I could replace the current hair - no reply to that email haha
"Providing a smooth soft finish that does not tangle or knot" couldn't be further from the truth. There is no way there is 100% Remy human hair, definitely synthetic or some sort of gorilla fur.

25 de abril de 2022
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Hi Emily,
We are sorry to hear that you are not happy with the quality of the hair extensions. We cannot re assure customers enough that all of the extensions are 100% Indian Human Remy Human hair. Unfortunately something we cannot control is how the hair is maintained. We offered to take a look at the hair quality if you would of sent the hair back to us.

Regards,

Halo

Classificada 1 em 5 estrelas

Really disappointed

I've been a customer of Halo Hair for years and recently the quality of the hair has been shocking. I found strands of black synthetic which melted on my straighteners on a low heat. The clips came loose after a week, I had to stitch them back on myself. I don't think I will buy again.

20 de abril de 2022
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Hi Lorna,

We are sorry to hear that you are not happy with the quality of the hair extensions, sometimes other hair colours can be accidentally sewn into the wefts, for this we sincerely apologise. We cannot re assure customers enough that all of the extensions are 100% Indian Human Remy Human hair - we do not mix in synthetic. We do offer a free repair service on all of our clip in and halo extensions if they were to accidentally break.

Regards,

Halo

Classificada 1 em 5 estrelas

I’ve just had to send a complaint on…

I’ve just had to send a complaint on the hair , I’ve been a hair extension technician for 20 years so I know about good hair and I’d thought I’d personally try the hair on me to sample , I’ve never come across bundles of nano hair that’s instantly matted and shredded half of its strands in just one day of install 😳 in 20 years I’ve never seen hair so dry and matted that’s instantly turned into a birds nest! £339 on apparently double drawn nano hair that’s not fit for purpose and has to be taken out 😭 I’ve had hair in a year and moved up every 4 weeks that’s looked better than this ☹️

5 de abril de 2022
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Hi Rachel,

Thank you for leaving your honest review, we are terribly sorry that you are disappointed with the hair extensions received. You have since received a refund for this order. All of our hair is 100% Indian Human Remy Hair but unfortunately we cannot control the way the hair is cared for and maintained.

Kind Regards

Halo

Classificada 1 em 5 estrelas

I’m sure the hair is synthetic i bought…

I’m sure the hair is synthetic i bought the weft and the stick tips and within a matter of 3 weeks they are all matted shedding and snapping off worst extensions I’ve ever had won’t get purchasing from halo again

28 de março de 2022
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Hi Abbie,

We are sorry to hear that you are not happy with the quality of the hair extensions. We cannot re assure customers enough that all of the extensions are 100% Indian Human Remy Human hair. Unfortunately something we cannot control is how the hair is maintained.

Regards,

Classificada 5 em 5 estrelas

So happy with my order!

Order received very promptly and with no issues.
Absolutely love the product and I'm really happy with my order.
Would use again

24 de março de 2022
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Hi Beth,

THANK YOU for your excellent review! It is very much apricated. We look forward to you purchasing from us again, if you can send us a photo of you wearing the extensions to : info@halohairextensions.com we have an exclusive discount for your next order :)

Kind Regards,

Classificada 5 em 5 estrelas

Great buying experience, quality hair

Not sure why the ratings aren't great on Trustpilot but I've been ordering from Halo for a few years and wanted to ensure I give them kudos. Very easy to order from, beautiful hair and free delivery to boot. Wouldn't buy from anywhere else now that I've had a few nightmare experiences with other hair extension sites!

10 de março de 2022
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Thank you Char for your excellent review. We are thrilled to hear you are happy with your recent purchases and all the times before. Please email us for an exclusive discount code for your next order :)

Kind Regards,

Halo

Classificada 5 em 5 estrelas

Ordered the tape ins and had a slight…

Ordered the tape ins and had a slight issue with them and Rachael couldn’t have been anymore helpful. Within 2 hours she had rectified the issue and couldn’t be happier with the service, great hair great company! Thanks again Rachael

8 de março de 2022
Opinião espontânea
logótipo da Halo Hair Extensions

Resposta da Halo Hair Extensions

Hi Zoe,

Thank you for the excellent review, we are so glad to hear that Rachel helped you out to a satisfactory level regarding your issue. This review will be passed on directly to her.

Kind Regards,

Halo

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