Great experience from start to finish, updates given on where and how things are progressing and the goods when they arrived where first class and exactly what was ordered.
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Leia as opiniões dos outros
Great service from beginning to end. Fantastic product. I am very pleased with the finished result.
I bought my husband the vouchers and booked a shoe fitting appointment, also booked the hotel. My husband absolutely loved it, the shoe fitting appointment was absolutely brilliant and the shoes arriv... Ver mais
A empresa respondeu
Awesome, always awesome. Simon offers such a friendly, personalised experience, I always feel like I’m his most valued customer & I’m sure everyone else does, too. Bought shoes in the sale & they arri... Ver mais
Informações sobre a empresa
Escrito pela empresa
We’re changing the way the world buy shoes and offering a world class service experience. Explore the endless combinations of styles, colour and materials to design your very own unique pair. We don't make for everyone, only for you.
Informações de contacto
The President's Suite, Ushaw College, DH7 9RH, Durham, Reino Unido
- 0191 814 7467
- info@handdyedshoeco.com
- handdyedshoeco.com
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Great service from beginning to end
Great service from beginning to end. Fantastic product. I am very pleased with the finished result.
Great experience from start to finish
Great experience from start to finish, updates given on where and how things are progressing and the goods when they arrived where first class and exactly what was ordered.
Bit underwhelming
I met Simon at a fair, he was a very engaging chap. He sold me a unique experience resulting in a bespoke and luxurious hand made shoes.
When booking the experience we decided to go to the Leeds studio as it was closer and Durham and there was no expectation set that the experience would differ.
On first greeting at the Charles Clinkard store we were led to a small lift with a nicely decorated hall and into the room seen on the website. I can see that at one point it was lovingly style but that it had not been kept with the design eye. The shelves looked empty, boxes and bags stored behind the sofa, doors with half ripped off stickers and marker pen signage. Tarnished the look. The chap we dealt with was a lovely guy but spent a long time talking about how the founder had failed to get support at the dragons den as they used a Spanish factory and that Charles clinkard had rejected a request for funding and had offered that room instead. He then went on to explain that the founder had struggled with mental health and been bankrupt. I suspect he was trying to get across that Simon had pressed on despite setbacks, but it didn't come across that way. There was no fancy measuring, my husband tried on a sample size and then the chap just used a tablet to access the main website to select options.
The site didn't work well as we were advised the internet connection was flakey. The whole experience left us a little underwhelmed.
When we got home we received a bill but no list of what had been chosen or call from Simon to confirm, as had been promised. Took ages to finally get all the conformation and billing sorted.
It took a few weeks but all the updates came to me, not to my husband and as they ended up in junk mail we missed most of them.
The shoes were posted on social media before they were sent to us, which felt a bit mean, it would have been nice to be asked/advised or at least wait till we'd seen them.
The shoe's were lovely and with the exception of the coloured laces (which looked very cheap), they look nice. Though I've previously bought him shoes more than half the price that look nicer.
Awesome
Awesome, always awesome. Simon offers such a friendly, personalised experience, I always feel like I’m his most valued customer & I’m sure everyone else does, too. Bought shoes in the sale & they arrived the next day, top quality as ever.
Wedding gift
After many years following, lovely experience! Top man, thank you.
Great personal experience and really…
Great personal experience and really wanted the shoe to be right for me. Couldnt recommend enough
First fitting...
The atmosphere of the sales room at Ushaw was marvellous as was the range of shoes on offer. Simon was very helpful and knowledgeable. I'm looking forward to the finished shoes.
Quality hand made and dyed shoes
What can I say I didn’t know what to expect but meeting Simon was an absolute pleasure put me at ease walked me through the process of picking styles,finishing it was a absolute pleasure and I would recommend if you want quality individual classic or super modern hand crafted and dyed shoes give this company a go 👍🏾
Well if you've met Simon
Well if you've met Simon, I really don't need to say too much about that do I? what a cracking guy, warm welcoming and delivers on what you're every needs are in excellent footwear, keep the excellent work up my mate, I know you'll eventually get too where you you want to be. Phil (D).
A very pleasurable experience from…
A very pleasurable experience from start to finish. Can’t wait for the shoes.
Great service
This was a purchase for my son and as yet, he is still to book his fitting experience. I was very happy with the customer experience I received in purchasing this gift and will be only to pleased to give another review or get my son to review once he has had his experience and has his shoes.
Thank you.
enjoyable visit
enjoyable visit, very knowledgable and interesting, great service.
Exceptional quality and very unique
Exceptional quality and very unique. I would recommend them to anyone
Top Class!
Fantastic service throughout the full process, Simon kept me fully informed of each stage of the shoe making.
Highly recommend shoes from Simon as they are top quality!
The whole experience was marvelous
The whole experience was marvelous, from the initial fitting and design meeting, through the regular updates at each stage of the manufature process, to the end result of receiving my shoes, which where fantastic, thanks Simon.
Great service & great product
Easy ordering
Easy ordering; delivery within expectations; presentation of gift box was cute!
A unique experience The Shoe Guy is so obviously passionate…
The Shoe Guy is so obviously passionate about the shoes he sells and what shoes they are. In a word Fabulous. He took such care to ensure I bought the correct size and gave me useful information, I was left feeling that some of his enthusiasm had rubbed off on me.
I have bought five pairs from HDSC that…
I have bought five pairs from HDSC that will tell what I think of the service and product. 10/10
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