I was considerably suspicious about the e-shop as it may not feature the latest slick design and basically falls back into a generic template many times used for scammy shops. Then I googled some r... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
actually by error on the eshop payment page, I had to repeat payment and the item has been delivered twice (paid also two times). But I kept the 2 items at the end as I can use it. So feedback is... Ver mais
A empresa respondeu
Zboží přišlo přesně tak, jak bylo inzerováno - včas a v očekávané kvalitě. V tomto obchod funguje skvěle. Trochu jsem se podivil, že boty jsou staré 3,5 roku od výroby. Kde doposud byly? Možná proto... Ver mais
A empresa respondeu
Terrible experience with this store. The package was first held by DPD because the Hardloop website did not have up-to-date information about pickup points. The pickup point I selected was closed... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de artigos para desportos ao ar livre
- Desportos de aventura
- Loja de acessórios para bicicletas
- Loja de artigos desportivos
- Loja de artigos para desportos de Inverno
Sobre Hardloop
Escrito pela empresa
Hardloop zastává názor, že život je lepší venku.
Turistika s rodinou, lyžování s přáteli a posezení u ohně jsou nutné pro životní rovnováhu.
Rádi poznáváme nová místa, nové lidi a nikdy si nenecháme ujít příležitost podělit se o své nadšení pro dobré vybavení a náročné trasy.
Proto už od roku 2015 pomáháme začátečníkům i vrcholovým sportovcům najít to nejlepší vybavení pro dobrodružství a chceme v tom být nejlepší!
Informações de contacto
17 avenue du pré de challes, 74940, Annecy, França
- +33 1 84 67 14 24
- hello@hardloop.com
- hardloop.cz
3,8
Bom
868 opiniões
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Pekny produkt za supr cenu,dorucovaci…
Pekny produkt za supr cenu,dorucovaci doba oki.
8 de abril de 2026
Resposta da Hardloop
Dobrý den, Natálie,
moc děkujeme za Vaši recenzi a nadšení! 😊 Jsme rádi, že se Vám model Columbia Jasper Ridge líbil a že dodání proběhlo bez problémů. Těšíme se na brzké setkání při dalších outdoorových dobrodružstvích! 🌲
S pozdravem,
Mathilde – HardGuide
Quick delivery.
I was considerably suspicious about the e-shop as it may not feature the latest slick design and basically falls back into a generic template many times used for scammy shops. Then I googled some references and decided to try it and everything worked out fine.
HMU if you need some platform change or redesign.
2 de abril de 2026
Resposta da Hardloop
Hello Jakub,
Thank you so much for your fantastic feedback! 😊 We're thrilled that everything worked out well and that you took a chance on us. The Birkenstock Arizona Eva is indeed a great choice for your outdoor adventures. If you ever feel like exploring new trails, we're here to support you! 🌲
All the best,
Romain – HardGuide
Resposta da Hardloop
Hello Peter,
Thank you for your positive feedback! 😃 We're thrilled to hear that you found our selection great and enjoyed the ease of ordering. We apologize for the delay in delivery, and we're continually working to improve this aspect. Your Mountain Hardwear Polartec will surely be a great companion on your next adventure! 🌲
Sportingly,
Guillaume – HardGuide
Resposta da Hardloop
Bonjour,
Un grand merci pour votre avis fantastique ! 😊 Nous sommes ravis de savoir que tout s'est déroulé parfaitement. Au plaisir de vous voir bientôt pour de nouvelles aventures en plein air ! ⛰️
Sportivement,
Sixtine – HardGuide
The purchase OK, longer delivery time
The purchase itself went without a problem, only the delivery time was longer than declared. However, information about the location of the package and the delivery date delay were properly communicated.
31 de março de 2026
Resposta da Hardloop
Hello Standa,
Thank you for sharing your experience with us! I'm glad to hear that the purchase went smoothly, even if the delivery took a bit longer than expected. 🚴♂️ Your Poc Kortal will definitely be worth the wait on your next adventure. If there's ever anything else we can do for you, please let us know.
Adventure awaits,
Blandine - HardGuide
Mein pakett mit Hundgeruest ist immer…
Mein pakett mit Hundgeruest ist immer nich amgekommen!! Warum? Bitte auf deutsch schreiben. Danke
24 de março de 2026
Resposta da Hardloop
Hallo,
Vielen Dank für Ihre Rückmeldung! 🙏 Leider konnte der Transporteur die Zustellung nicht erfolgreich abschließen und hat das Paket an unser Lager zurückgesandt 🏔️. Wir bieten Ihnen daher zwei Lösungen an: Wir senden das Paket erneut an Sie (innerhalb von 7 bis 14 Tagen nach Erhalt bei uns) oder wir erstatten Ihnen den Betrag vollständig zurück, sobald das Paket bei uns eintrifft. 🌲
Sportlich,
Antonin – HardGuide
Resposta da Hardloop
Dobrý den, Barbora,
Velké díky za vaši skvělou recenzi! 😊 Jsme nadšeni, že vše proběhlo v pořádku. Vaše nové Topo Athletic Mtn Racer 4 budou skvělým společníkem na vašich budoucích dobrodružstvích. Těšíme se na vaši další návštěvu na našich stránkách! 🏞️
Sportovně,
Blandine – HardGuide
Resposta da Hardloop
Hello,
A huge thank you for your fantastic feedback! 😊 We're thrilled to hear that you appreciated our delivery service and product quality. Here's to more adventures and explorations together! 🏞️
Best regards,
Sixtine– HardGuide
Resposta da Hardloop
Dobrý den,
Moc děkujeme za vaše fantastické hodnocení! 😊 Jsme nadšení, že jste byl spokojen s rychlým vyřízením. Těšíme se, až vás opět uvidíme na stezkách dobrodružství! 🏞️
Sportovně,
Sixtine – HardGuide
Thank you for very smooth and pleasant…
Thank you for very smooth and pleasant shopping. Goods arrived than expected. Very nice!
24 de março de 2026
Resposta da Hardloop
Hello Petra,
A huge thank you for your wonderful feedback! 😊 We're thrilled to hear that your shopping experience was smooth and exceeded your expectations. Looking forward to seeing you back on the trails soon! 🏞️
Best regards,
Antonin – HardGuide
Bez problémů celkem rychle dodání vše v…
Bez problémů celkem rychle dodání vše v pořádku.
24 de março de 2026
Resposta da Hardloop
Dobrý den, Tomáši,
moc děkujeme za Vaši skvělou recenzi! 😊 Jsme rádi, že Vaše zážitky splnily Vaše očekávání. Ať je Vaše další dobrodružství plné objevů a nezapomenutelných výstupů! 🏔️
S pozdravem,
Romain – HardGuide
Resposta da Hardloop
Hello Denis,
Thank you so much for your fantastic feedback! 😊 We're thrilled to know that your purchase was safe and as expected. Your satisfaction fuels our passion for adventure. 🌄 We hope to see you again for your next outdoor journey!
Best regards,
Théo - HardGuide
item was not deliverd
23 de março de 2026
Resposta da Hardloop
Hello,
Thank you for your message and for letting us know your order has not been delivered. We have started an investigation with the carrier to get more information about your package. As soon as we have an update, we will inform you right away.
I remain available if you have any questions in the meantime.
Guillaume - Hardguide
I am satisfied with the product, but again…
I am satisfied with the product, the store's communication and the delivery date. But again - the shipping packaging arrived in a completely dilapidated condition (did not affect the product). Please think about it.
20 de março de 2026
Resposta da Hardloop
Hello,
Thank you so much for your feedback! 😊 We're delighted to hear you're satisfied with your experience. We apologize for the condition of the packaging and will certainly look into it. We hope to accompany you on many more adventures! 🌄
Kind regards,
Guillaume – HardGuide
I recommend it!
The item arrived within the company's stated timeframe and in good condition. My expectations were met. I ordered it for my wife, and she's very pleased, which is very important!))
17 de março de 2026
Resposta da Hardloop
Hello Mykhailo,
Thank you so much for your fantastic review! 😊 I'm thrilled to hear that the Moon Boot Park Sneaker Boot met your expectations and that your wife is delighted with them. It's wonderful to know they arrived in perfect condition. Looking forward to accompanying you both on future adventures! 🏞️
Best regards,
Arnaud – HardGuide
First of all Hardloop has a huge…
First of all Hardloop has a huge variety of products and therefore I was happy that I found what I have been looking for some time. Their prompt communication was far beyond my expectation.
Simply great company.
17 de março de 2026
Resposta da Hardloop
Hello Ladislav,
A heartfelt thank you for such a fantastic review! 😊 We're thrilled to know you found what you were searching for and that our communication exceeded your expectations. Looking forward to seeing you on your next outdoor adventure! 🏞️
Best wishes,
Mathilde – HardGuide
Short delivery time to Czech republic
Short delivery time to Czech republic
good product description
17 de março de 2026
Resposta da Hardloop
Hello,
Thank you so much for your wonderful feedback! 😊 We're thrilled to hear about your satisfaction with our fast delivery and clear product descriptions. We hope to accompany you on many more adventures through the trails and mountains! 🏞️
Best wishes,
Guillaume – HardGuide
Nakup proběhl v poradku, zboží super
16 de março de 2026
Resposta da Hardloop
Dobrý den, Renato,
Srdečně vám děkujeme za vaše skvělé hodnocení! 😊 Jsme nadšení, že váš nákup proběhl hladce a že jste se zbožím spokojena. Merrell Accentor je skutečně výbornou volbou na dobrodružství v přírodě. Těšíme se na vaše budoucí výpravy! 🏞️
Sportovně,
Guillaume – HardGuide
Nepodarilo se dorucit
6 de março de 2026
Resposta da Hardloop
Ahoj Leoši,
děkujeme za vaši zprávu. Omlouváme se za vzniklé potíže s doručením zásilky.
Balíček, který jsme vám odeslali, se nepodařilo doručit a byl nám vrácen zpět jako odesílateli. Jakmile jej obdržíme zpátky, automaticky zahájíme vrácení peněz na váš účet. O průběhu vás budeme informovat.
Zůstaňte nám k dispozici pro další otázky. Ať vám příště balíčky dorazí s větším štěstím! 🏔️
Resposta da Hardloop
Hello Ondra,
Thank you so much for your wonderful feedback! 😊 It's fantastic to hear that everything went smoothly with your order and that it reached Prague quickly. The Altra Lone Peak 9 Plus will be a great companion for your outdoor adventures. Enjoy exploring the trails! 🌄
Warm regards,
Romain – HardGuide
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