Harper Kendall Opiniões 

136
•
TrustScore: 4 em 5

4,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Really pleased with my purchase from Harper Kendall. I ordered the 4-band puzzle ring and it feels substantial, well made and looks even better in person. The ordering process was straightforward, del... Ver mais

Classificada 5 em 5 estrelas

Perfect ordering and delivery process. Just what I wanted. Brought an anchor/marine link, puffed chain bracelet. Only thing that could have made the decision easier is if it would have included a wei... Ver mais

Classificada 4 em 5 estrelas

Well presented and well packaged- had a reasonable first time purchase discount. My only gripe would be the photos gave the impression that the item (infinity link) and chain were bigger than what... Ver mais

Classificada 1 em 5 estrelas

RIP OFF! Do NOT buy from this company. I purchased earings for £149 for my daughter to wear at her wedding. Harper Kendall have refused to exchange them and also refused to acknowledge that the identi... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Joalheiro
  2. também em
  3. Designer de jóias
  4. Joalharia personalizada
  5. Ourivesaria

Escrito pela empresa

Beautiful contemporary luxury jewellery with our distinctive signature character and bespoke design.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

136 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 60% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

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4,2

Todas as opiniões

(136)

37 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great

I purchased a necklace that I absolutely love! I Ordered it on monday and received it on thursday. It was very easy to communicate with the company as responses was always very quick. The packaging was a joy the jewellery box was nicely wrapped etc. I would recommend and purchase again from this company.

23 de maio de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered a 9carrat bangle

Ordered a 9carrat bangle. It has arrived and weighs as much as a feather. Very small and flimsy for £500. Not great value. Packaging was nice though. Will be going into a jewellers in person next time than ordering online.

5 de fevereiro de 2025
Classificada 5 em 5 estrelas

Great service

I bought a gold bracelet which arrived within 2 working days, the bracelet was too small for me and had to be returned, had it fit I would have kept it. The returns process was simple and efficient. Definitely would buy from them again in the future.
Can’t fault the service

19 de fevereiro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Bracelet is as described

Bracelet is as described I’m very pleased with item just how I imagined it would have liked a choice of a heavier one , fits perfectly (7”)..only downside was delivery took a week to ship ,but overall very happy

16 de janeiro de 2025
Classificada 1 em 5 estrelas

I had to pay EURO 66,- to customs to…

I had to pay EURO 66,- to customs to have this delivered and there was no mention of this during the sale while (now that I did pay it) it was easy to figure-out, yet the company could not easily add it

8 de janeiro de 2025
logótipo da Harper Kendall

Resposta da Harper Kendall

We are sorry that you had to pay customs duty for your item. But unfortunately, that is something which out of our control since we do not take responsibility for assistance in that matter since every country has its own and very different customs laws and regulations where mostly customs duties are not charged on our products so we cannot in advance mention this to our customers. However, this is clearly mentioned and stated in our shipping policy. https://www.harperkendall.com/pages/shipping

Classificada 4 em 5 estrelas

Nice but smaller than expected

Well presented and well packaged- had a reasonable first time purchase discount.
My only gripe would be the photos gave the impression that the item (infinity link) and chain were bigger than what actually was sent.
It’s very delicate and I’m not sure if it will retain its value.
Although it was a present to be handed down to the next generations- I like my presents such as this to have value.

10 de dezembro de 2024
Classificada 5 em 5 estrelas

Great online jeweller

Great choice on website. The product arrived promptly and well packaged. The product was as attractive as it had looked online so both the recipient and I are very pleased with the purchase and service.

28 de agosto de 2024
Classificada 5 em 5 estrelas

Opal ring

I would definitely recommend Harper Kendall. I ordered an Opal ring online. Arrived after a few days, absolutely beautiful ring and great quality too. I would certainly use them again

8 de agosto de 2024
Classificada 1 em 5 estrelas

I did not receive my earrings

I did not receive my earrings.

The earrings for me were 347 dollars which was a lot because I usually buy silver but I decided to opt for gold this time. Well apparently there were supposed to be in my mailbox Friday. I checked today and there is nothing there. How am I supposed to buy anything in the mail if I might be out 400 dollars every time. It says they aren’t responsible for their items. What would you do?

29 de janeiro de 2024
Opinião espontânea
Classificada 4 em 5 estrelas

Beautiful item

Beautiful item, delivered fast.
Gift wrapping was an added service however it wasn't so great. Had it been wrapped better the experience would have ve been elevated from very good to amazing.

14 de dezembro de 2023

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