Harvey Norman United Kingdom - Harvey Norman Boucher Road Opiniões 

296
•
TrustScore: 5 em 5

4,8

Unit 2-3, Balmoral Plaza, 24 Boucher Road, BT12 6HR Belfast, Antrim, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Mark and Adrian in Harvey Norman were so helpful and flexible given that we changed our minds on a number of occasions. Mark and Clarke, the delivery men, couldn’t have been more helpful and knowledge... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The delivery drivers were truly professional thought we’d have difficulty getting the sofa in situ upstairs as it was a narrow staircase and a sharp turn at the top but they were in and out with no fu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Delivery within a few days of order being placed. A moment of panic when we discovered it was not on the delivery docket that we’d paid for removal of our old mattresses, but delivery guys checked... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

The delivery men where lovely, very friendly, rang to keep me informed about delivery, respectful and professional, I am delighted with the service received...Staff inside store friendly, helpful and... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de departamentos
  2. Loja de computadores e acessórios
  3. Loja de dispositivos electrónicos
  4. Loja de móveis
  5. Loja de roupas de cama
  6. Loja de sofás

Escrito pela empresa

With over 300 stores worldwide, Harvey Norman is a leading retailer of Home Appliances, Technology, Furniture and Beds. Our brand message is simple: ‘A great place to shop’. We’re dedicated to offering the best range of products at the best price, providing best-in-class service and most of all, prioritising our customers’ needs. At Harvey Norman, we believe value is key, but you should never have to compromise on quality and style, which is why we offer a wide range of products to suit all budgets and lifestyles. Over the past 21 years, Harvey Norman has expanded its worldwide presence with stores in Malaysia, Singapore, Slovenia, New Zealand, Republic of Ireland, Northern Ireland and most recently expanded its footprint to the United Kingdom. In October 2024, the company launched its flagship UK store at the Merry Hill Shopping Centre in the West Midlands, marking its first venture into the English market.


Informações de contacto

  • Unit 2-3, Balmoral Plaza, 24 Boucher Road, BT12 6HR, Belfast, Antrim, Reino Unido

  • 028 9038 9600

4,8

Excelente

TrustScore: 5 em 5

296 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,8

Todas as opiniões

(296)

1025 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

After recently moving in together my…

After recently moving in together with my partner, we have been furnishing our home and have found Harvey Norman to be absolutely fantastic - a one stop shop for everything we could need! We have been shopping in the Boucher Road store & have recently purchased two beds - the process could not have been easier and the staff are unbelievably kind, friendly and incredibly helpful. I would like to specifically thank Paul & Aaron who were able to help us get the perfect beds and delivery dates! They have both been amazing & we really are super thankful!

Due to having such positive experiences I fully intend to keep shopping at the store!

Thanks again,
Kind regards,
Andrew

2 de julho de 2026
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Andrew,

It's wonderful to hear about your positive experience furnishing your new home with us. We're delighted that our team was so helpful in assisting you with your recent bed purchases and ensuring a smooth process. We truly appreciate your kind words and look forward to your continued custom.

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Had the pleasure of meeting Ewa

Had the pleasure of meeting Ewa. A lovely team member of harvey Norman at boucher. Went in for a browse and found a lovely Huawei watch. Ewa served us. 5* service. Knew all about the watch. Extremely helpful. Definitely a great team member. Also many thanks to Craig the manager 👍 June & Geraldine

27 de junho de 2026
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi June,

We're happy to hear you had such a positive experience. It's wonderful to know our team provided excellent service and knowledge. We appreciate your kind words!

Kind Regards,
Victoria

Classificada 5 em 5 estrelas

Efficient

I ordered online and within an hour had a phone call from Michael at Boucher to update me on stock. Once stock arrived in store I received another call from Michael to schedule delivery less than 2 days later! I was updated frequently on delivery time on the day - the delivery was even early! Very happy!

20 de junho de 2026
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Claire,

We are so happy to hear about your positive experience with our team and the efficient delivery process. We appreciate you sharing your feedback!

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Help Was At Hand

I went to the cash desk and explained what I needed but didn’t know what to look for. The lovely helpful lady went and got me an assistant, Tiarnan who was a great help to me. He was very patient, polite, professional and very knowledgeable about all products. He took time to explain how the products worked. If I had any problems I could return to the store and get help. A lovely store well stocked and great staff. Thanks

17 de junho de 2026
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Colette,

We are so pleased to hear about your positive experience at our store. It's wonderful that our team was able to provide such helpful and knowledgeable assistance. We appreciate your kind words and look forward to your next visit!

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Aaron was the guy that served me

Aaron was the guy that served me , abs legend , had some great conversations about technology , and few other things that were awesome a bit of knowledge , in my opinion Guys like Aaron should be treated with Abs Love , because guys like Aaron are the people that drive the companys like that , Best Customer service ive had in years , proffesional , Courteous , Unbelievably friendly , was super simple , best service ive had in years guy deserves a medal for that type of service , defo be back again , and i hope i run in this fella !!
Phenomenal Customer Service Aaron !
- Arte The Camera Guy ( that bought everything on spot)....or at least tried to Haha XD

16 de junho de 2026
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Vamhr,

We are so happy to hear about your exceptional experience! It's wonderful to know that our team provided such professional, courteous, and friendly service. We truly appreciate your kind words and look forward to welcoming you back.

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Best sales experience on the Boucher road

Went into Harvey Norman a few weeks ago to look for a sofa for our living room. Mark Mcallister could not have been better with us. No pressure just lots of information on the options available. He took the time to go through how the sofa had been manufactured and then arranged for sample fabrics to be sent out to our home. Once we had chosen we went back in today and completed the purchase, from start to finish our experience of Harvey Norman has been a very straight forward pleasurable interaction. Mark has been top notch. Many thanks John and Ju

15 de junho de 2026
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi john,

We are so happy to hear about your positive experience with us! It is wonderful to know that our team provided excellent service and made your sofa purchase a straightforward and pleasurable interaction. We truly appreciate your kind words.

Kind Regards,

Classificada 5 em 5 estrelas

Perfect experience

Arrived on time. Did not hang about brought the suites in built them up checked the motorisation of them all the time explaining to me what and why they doing at each step. Showed me how to adjust the mechanism if required. Made sure we were happy with them and cleared up after them and left.

13 de junho de 2026
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logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Thomas,

We're so glad to hear our team provided such an excellent and informative service, ensuring your complete satisfaction with your new suites. Thank you for your wonderful feedback!

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

From the lady salesperson who was so…

From the lady salesperson who was so helpful in pointing out the advantages of the recliner chairs on the floor, I really enjoyed the shopping experience and she helped me make my decision on which ones to choose. She gave me space to make my choices also. Really appreciated this. Delivery staff were friendly and helpful with how to use the remote controls and came within the two hours they said they would arrive with the chairs. Great service from Harvey Norman. I look forward to shopping with them again.

12 de junho de 2026
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Heather,

We appreciate you sharing your positive experience. It's wonderful to hear that our salesperson was helpful in guiding your recliner chair decision and that our delivery team provided excellent service. We look forward to your next visit.

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

My two delivery men were so…

My two delivery men were so professional and very easy to talk to. Brought all the rubbish with them and left me to enjoy my lovely new leather suite. Very happy with my experience.
Teresa

12 de junho de 2026
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Teresa,

We are so pleased to hear you had such a positive experience with our delivery team and are enjoying your new leather suite! Thank you for sharing your kind words.

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Great service

Very professional, the two guys that delivered it were very quick and respectful

10 de junho de 2026
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Daniel,

We're so glad you had a positive experience with our team. We appreciate your kind words!

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Excellent Service

Excellent service and communication from Craig and team from start to finish on my order and got a fantastic deal so happy 😊

9 de junho de 2026
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logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Ann Marie ,

We are so happy to hear you had a fantastic experience with our team and received a great deal. Thank you for your kind words!

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Sofa so good

Good communication, delivery before estimated time, friendly and helpful delight very drivers

30 de maio de 2026
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logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Angela,

We're delighted to hear about your positive experience with our communication and early delivery. Thank you for your kind words!

Kind Regards,
Kevin

Classificada 4 em 5 estrelas

It's a very good place to go


We were pleasantly surprised by the way we were treated by Jazmin, who was very informative and seemed to know about the equipment I needed. I would definitely shop here again.

27 de maio de 2026
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logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Rosemary,

We're so glad to hear about your positive experience with our team member. We appreciate your kind words and look forward to your next visit!

Kind Regards,
Conor

Classificada 5 em 5 estrelas

Visited the Boucher Road store - brilliant

Visited the Boucher Road store in Belfast last Saturday. Was served by Adam who was very helpful & friendly when purchasing a new mobile phone. He was able to answer all my questions. Overall a great experience & a fantastic electrical department

23 de maio de 2026
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logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Alison,

We're so glad you had a great experience at our Boucher Road store and found our team helpful. We appreciate your kind words about our electrical department!

Kind Regards,
Conor

Classificada 1 em 5 estrelas

Really poor service

Failed to deliver one of the two items which was fine and the store were great at rearranging the second delivery. The reason for the terrible review is the delivery crew knocked a clock off the wall which smashed it and scrapped and took a chunk out of the wall. They didn’t even mention it and just left. Only noticed it when we went to unbox the fridge.

26 de maio de 2026
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logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Michael,

Thank you for your feedback. We are concerned to hear about the damage caused during delivery. Please email the details to our customer support team at customer@support.co.uk, as they will be able to look into this further.

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

My Partner and I had a great experience…

My Partner and I had a great experience in Harvey Norman's purchasing a new wardrobe. Paul the sales guy was extremely helpful and went out of his way to get us the most suitable product. Top notch service and incredibly helpful. We will definitely recommend

15 de maio de 2026
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Bryan,

We are so pleased to hear you had a great experience purchasing your new wardrobe. We appreciate your kind words about our team member's helpfulness and top-notch service. Thank you for your recommendation!

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Joelene in the Boucher branch was…

Joelene in the Boucher branch was amazing to deal with! Thank you!

24 de maio de 2026
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Jack,

We're so glad to hear you had such a positive experience with us! We appreciate your kind words.

Kind Regards,
Kevin

Classificada 5 em 5 estrelas

Excellent service all round…

Excellent text messaging service which keeps you up to date on your delivery time. Staff were courteous, efficient and professional. Excellent service all round.

23 de maio de 2026
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Karen,

We appreciate your kind words! We're delighted our messaging and staff provided excellent service. Thank you for your feedback.

Kind Regards,
James

Classificada 5 em 5 estrelas

Great tracking

Great tracking, arrived on time with two lovely lads.

23 de maio de 2026
Opinião espontânea
logótipo da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Hi Barbara,

We're happy to hear your order arrived on time with great tracking. Thank you for your positive feedback!

Kind Regards,
James

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