Mark and Adrian in Harvey Norman were so helpful and flexible given that we changed our minds on a number of occasions. Mark and Clarke, the delivery men, couldn’t have been more helpful and knowledge... Ver mais
A empresa respondeu
Unit 2-3, Balmoral Plaza, 24 Boucher Road, BT12 6HR Belfast, Antrim, GB
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Mark and Adrian in Harvey Norman were so helpful and flexible given that we changed our minds on a number of occasions. Mark and Clarke, the delivery men, couldn’t have been more helpful and knowledge... Ver mais
A empresa respondeu
The delivery drivers were truly professional thought we’d have difficulty getting the sofa in situ upstairs as it was a narrow staircase and a sharp turn at the top but they were in and out with no fu... Ver mais
A empresa respondeu
Delivery within a few days of order being placed. A moment of panic when we discovered it was not on the delivery docket that we’d paid for removal of our old mattresses, but delivery guys checked... Ver mais
A empresa respondeu
The delivery men where lovely, very friendly, rang to keep me informed about delivery, respectful and professional, I am delighted with the service received...Staff inside store friendly, helpful and... Ver mais
A empresa respondeu
With over 300 stores worldwide, Harvey Norman is a leading retailer of Home Appliances, Technology, Furniture and Beds. Our brand message is simple: ‘A great place to shop’. We’re dedicated to offering the best range of products at the best price, providing best-in-class service and most of all, prioritising our customers’ needs. At Harvey Norman, we believe value is key, but you should never have to compromise on quality and style, which is why we offer a wide range of products to suit all budgets and lifestyles. Over the past 21 years, Harvey Norman has expanded its worldwide presence with stores in Malaysia, Singapore, Slovenia, New Zealand, Republic of Ireland, Northern Ireland and most recently expanded its footprint to the United Kingdom. In October 2024, the company launched its flagship UK store at the Merry Hill Shopping Centre in the West Midlands, marking its first venture into the English market.
Unit 2-3, Balmoral Plaza, 24 Boucher Road, BT12 6HR, Belfast, Antrim, Reino Unido
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After recently moving in together with my partner, we have been furnishing our home and have found Harvey Norman to be absolutely fantastic - a one stop shop for everything we could need! We have been shopping in the Boucher Road store & have recently purchased two beds - the process could not have been easier and the staff are unbelievably kind, friendly and incredibly helpful. I would like to specifically thank Paul & Aaron who were able to help us get the perfect beds and delivery dates! They have both been amazing & we really are super thankful!
Due to having such positive experiences I fully intend to keep shopping at the store!
Thanks again,
Kind regards,
Andrew

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Had the pleasure of meeting Ewa. A lovely team member of harvey Norman at boucher. Went in for a browse and found a lovely Huawei watch. Ewa served us. 5* service. Knew all about the watch. Extremely helpful. Definitely a great team member. Also many thanks to Craig the manager 👍 June & Geraldine

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
I ordered online and within an hour had a phone call from Michael at Boucher to update me on stock. Once stock arrived in store I received another call from Michael to schedule delivery less than 2 days later! I was updated frequently on delivery time on the day - the delivery was even early! Very happy!

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
I went to the cash desk and explained what I needed but didn’t know what to look for. The lovely helpful lady went and got me an assistant, Tiarnan who was a great help to me. He was very patient, polite, professional and very knowledgeable about all products. He took time to explain how the products worked. If I had any problems I could return to the store and get help. A lovely store well stocked and great staff. Thanks

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Aaron was the guy that served me , abs legend , had some great conversations about technology , and few other things that were awesome a bit of knowledge , in my opinion Guys like Aaron should be treated with Abs Love , because guys like Aaron are the people that drive the companys like that , Best Customer service ive had in years , proffesional , Courteous , Unbelievably friendly , was super simple , best service ive had in years guy deserves a medal for that type of service , defo be back again , and i hope i run in this fella !!
Phenomenal Customer Service Aaron !
- Arte The Camera Guy ( that bought everything on spot)....or at least tried to Haha XD

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Went into Harvey Norman a few weeks ago to look for a sofa for our living room. Mark Mcallister could not have been better with us. No pressure just lots of information on the options available. He took the time to go through how the sofa had been manufactured and then arranged for sample fabrics to be sent out to our home. Once we had chosen we went back in today and completed the purchase, from start to finish our experience of Harvey Norman has been a very straight forward pleasurable interaction. Mark has been top notch. Many thanks John and Ju

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Arrived on time. Did not hang about brought the suites in built them up checked the motorisation of them all the time explaining to me what and why they doing at each step. Showed me how to adjust the mechanism if required. Made sure we were happy with them and cleared up after them and left.

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
From the lady salesperson who was so helpful in pointing out the advantages of the recliner chairs on the floor, I really enjoyed the shopping experience and she helped me make my decision on which ones to choose. She gave me space to make my choices also. Really appreciated this. Delivery staff were friendly and helpful with how to use the remote controls and came within the two hours they said they would arrive with the chairs. Great service from Harvey Norman. I look forward to shopping with them again.

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
My two delivery men were so professional and very easy to talk to. Brought all the rubbish with them and left me to enjoy my lovely new leather suite. Very happy with my experience.
Teresa

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Very professional, the two guys that delivered it were very quick and respectful

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Excellent service and communication from Craig and team from start to finish on my order and got a fantastic deal so happy 😊

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Good communication, delivery before estimated time, friendly and helpful delight very drivers

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Best delivery service I have experienced

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
We were pleasantly surprised by the way we were treated by Jazmin, who was very informative and seemed to know about the equipment I needed. I would definitely shop here again.

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Visited the Boucher Road store in Belfast last Saturday. Was served by Adam who was very helpful & friendly when purchasing a new mobile phone. He was able to answer all my questions. Overall a great experience & a fantastic electrical department

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Failed to deliver one of the two items which was fine and the store were great at rearranging the second delivery. The reason for the terrible review is the delivery crew knocked a clock off the wall which smashed it and scrapped and took a chunk out of the wall. They didn’t even mention it and just left. Only noticed it when we went to unbox the fridge.

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
My Partner and I had a great experience in Harvey Norman's purchasing a new wardrobe. Paul the sales guy was extremely helpful and went out of his way to get us the most suitable product. Top notch service and incredibly helpful. We will definitely recommend

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Joelene in the Boucher branch was amazing to deal with! Thank you!

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Excellent text messaging service which keeps you up to date on your delivery time. Staff were courteous, efficient and professional. Excellent service all round.

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Great tracking, arrived on time with two lovely lads.

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
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