Mark and Adrian in Harvey Norman were so helpful and flexible given that we changed our minds on a number of occasions. Mark and Clarke, the delivery men, couldn’t have been more helpful and knowledge... Ver mais
A empresa respondeu
Unit 2-3, Balmoral Plaza, 24 Boucher Road, BT12 6HR Belfast, Antrim, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Mark and Adrian in Harvey Norman were so helpful and flexible given that we changed our minds on a number of occasions. Mark and Clarke, the delivery men, couldn’t have been more helpful and knowledge... Ver mais
A empresa respondeu
The delivery drivers were truly professional thought we’d have difficulty getting the sofa in situ upstairs as it was a narrow staircase and a sharp turn at the top but they were in and out with no fu... Ver mais
A empresa respondeu
Delivery within a few days of order being placed. A moment of panic when we discovered it was not on the delivery docket that we’d paid for removal of our old mattresses, but delivery guys checked... Ver mais
A empresa respondeu
The delivery men where lovely, very friendly, rang to keep me informed about delivery, respectful and professional, I am delighted with the service received...Staff inside store friendly, helpful and... Ver mais
A empresa respondeu
With over 300 stores worldwide, Harvey Norman is a leading retailer of Home Appliances, Technology, Furniture and Beds. Our brand message is simple: ‘A great place to shop’. We’re dedicated to offering the best range of products at the best price, providing best-in-class service and most of all, prioritising our customers’ needs. At Harvey Norman, we believe value is key, but you should never have to compromise on quality and style, which is why we offer a wide range of products to suit all budgets and lifestyles. Over the past 21 years, Harvey Norman has expanded its worldwide presence with stores in Malaysia, Singapore, Slovenia, New Zealand, Republic of Ireland, Northern Ireland and most recently expanded its footprint to the United Kingdom. In October 2024, the company launched its flagship UK store at the Merry Hill Shopping Centre in the West Midlands, marking its first venture into the English market.
Unit 2-3, Balmoral Plaza, 24 Boucher Road, BT12 6HR, Belfast, Antrim, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great customer service and friendly staff Julia at the Boucher road store was especially helpful.

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Quick and very efficient in installing the washing machine. Thank you!

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Went to look at recliner chairs in the Holywood store, they had one on offer £499 but only had the 2 seater on display, so next day I visited the Boucher Rd store where they had the chair on display. I sat in it and it wobbled a bit, then I tried shaking the back of it and it didnt seem very stable. The sales guy tried to blame it on a rug which was partially under it. He then moved it but it was still as bad. He then tried to blame it on uneven feet, but the feet cannot be adjusted. No attempt made to find out why or try rectify the issue, so I gave up and left. I really wanted the seat, but sale lost guys, you just were not interested in a sale.

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
First class service and very punctual.The guys were friendly and helpful and I would highly recommend.

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
The delivery men were very friendly and well mannered.

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Both delivery guys were brilliant,highly recommended

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
I went in to buy a new tumble dryer.The manager and the sales guy Jake think his name was done me a really good deal,i was satisfied with the price and delivery day that suits me,would recommend going in and have a look around.

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Julia was really helpful with the product I was getting and very knowledgeable too. Very happy with the monitor too!

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Quick, efficient, done set up perfectly and cleaned up. Thanks so much!

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Excellent service. Delivery within the time specified. Got a text when they were almost here. Two professional, efficient and lovely guys. Definitely recommend them. Very impressed.

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
I had already bought my Mila suite 2 years ago and i wanted a recliner chair for my husband whos in a nursing home i ordered and paid for it on Sunday and it was in his room by Tuesday now thats what i call service..and hes a happy bunny...thank you Harvey Norman..

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Very happy with my experience Julie was a great help

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Fantastic service from Harvey Norman. I have used this store for most of my furniture and rate them excellent. Staff professional and knowledgeable and prices comparable to other electric stores but service tops other stores by far! I was buying a washing machine and served by Craig. So helpful and made this experience painless. Excellent customer skills!

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Delivery was on time . Was able to track van which was helpful.
Delivery guys were very friendly.
I was impressed with the whole service. Would use Harvey Norman again. Thanks to all.

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Very friendly and efficient delivery they explained everything concerning use and cautions, they tested everything to ensure it all worked and placed it all where I wanted it. They took all the packaging and left no trace, this is why we shop at Harvey Norman.

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Have been waiting for delivery of a new fridge and freezer for 4 weeks. I was told at the time of purchase that I would be contacted to arrange a day for delivery. Instead I was contacted by text message on the 3rd March at 10.45 pm to say that my order was being delivered today 4th March between 10.15am and 12.15pm. Totally unacceptable service. All the manager of the Boucher Road store said was sorry. No explanation why I wasn't contacted sooner. Being a pensioner I had to contact my son 16 miles away last night to come and move the old fridges for arrival of new ones. Will not be buying any thing else from Harvey Norman.

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Everything went wrong regarding the cooker, which was ordered and paid for on 17th Jan. The installers arrived on 20th Feb to remove the old item and connect the replacement cooker. It was a lengthy wait to get to this stage, but surprisingly, they said my cooker had no brackets so they would be taking it back to the warehouse. How could this happen? I drove to the shop but all I got were quizzical looks and no real explanation. I was actually told I could buy some cheap small boards, screw them together, and that would be a base for the appliance. The installation was part of the deal, but it didn't seem that way, after they had gotten hold of my money. The manager said they would get it sorted, but as I write, I still have no new cooker. I visited the shop yesterday and was told brackets should have been included with the item. Just another excuse and another delay. Harvey Norman's need to brush up on their customer service. I have been disappointed with this whole transaction.

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Harvey Norman in Boucher Road sells a massive range of appliances and electronics. It a beautiful spacious store. The staff are very friendly and helpful. A lovely girl made me a perfect nespresso coffee and gave me great advice about coffee machines. Aaron was also very helpful and sold me the appliance I was looking for. I would definitely go back here

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Great experience buying a new computer from this shop. Staff so knowledgeable, friendly and helpful and everything was set up and changed over from my old computer and ready to use. Thanks guys for all your help.

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.