Mark and Adrian in Harvey Norman were so helpful and flexible given that we changed our minds on a number of occasions. Mark and Clarke, the delivery men, couldn’t have been more helpful and knowledge... Ver mais
A empresa respondeu
Unit 2-3, Balmoral Plaza, 24 Boucher Road, BT12 6HR Belfast, Antrim, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Mark and Adrian in Harvey Norman were so helpful and flexible given that we changed our minds on a number of occasions. Mark and Clarke, the delivery men, couldn’t have been more helpful and knowledge... Ver mais
A empresa respondeu
The delivery drivers were truly professional thought we’d have difficulty getting the sofa in situ upstairs as it was a narrow staircase and a sharp turn at the top but they were in and out with no fu... Ver mais
A empresa respondeu
Delivery within a few days of order being placed. A moment of panic when we discovered it was not on the delivery docket that we’d paid for removal of our old mattresses, but delivery guys checked... Ver mais
A empresa respondeu
The delivery men where lovely, very friendly, rang to keep me informed about delivery, respectful and professional, I am delighted with the service received...Staff inside store friendly, helpful and... Ver mais
A empresa respondeu
With over 300 stores worldwide, Harvey Norman is a leading retailer of Home Appliances, Technology, Furniture and Beds. Our brand message is simple: ‘A great place to shop’. We’re dedicated to offering the best range of products at the best price, providing best-in-class service and most of all, prioritising our customers’ needs. At Harvey Norman, we believe value is key, but you should never have to compromise on quality and style, which is why we offer a wide range of products to suit all budgets and lifestyles. Over the past 21 years, Harvey Norman has expanded its worldwide presence with stores in Malaysia, Singapore, Slovenia, New Zealand, Republic of Ireland, Northern Ireland and most recently expanded its footprint to the United Kingdom. In October 2024, the company launched its flagship UK store at the Merry Hill Shopping Centre in the West Midlands, marking its first venture into the English market.
Unit 2-3, Balmoral Plaza, 24 Boucher Road, BT12 6HR, Belfast, Antrim, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Well pleased. Using the optimoroute was really handy and we were ready for the delivery. The two guys were very friendly and great at unloading the furniture. They were also very helpful and offered advice. A very positive experience.

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
I went in to buy a new laptop for University. As someone who knows little about laptops and what one would suit me and my needs in university, I told Julia, a member of staff, what I was looking and she was an incredible help. I was very happy leaving the store and I am very happy with my new laptop. Thanks again!

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
I would absolutely recommend Harvey Norman & in particular Paul whose customer service was excellent. During our two visits to the store Paul took the time to find out exactly what we wanted & at no point did we feel rushed. He was extremely knowledgeable about every aspect of the furniture including materials, suitability, payment options & delivery times.
The show room appearance was professional & easily navigated. Being able to source everything we needed in one place made the whole process much easier.
We appreciated the relaxed atmosphere which made the overall experience more enjoyable & stress free. We are extremely satisfied with our purchase.

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Julia in the Boucher Road store delivered excellent service, was very knowledgeable about the phone I was purchasing and very pleasant to deal with.

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Washing machine demo and ordering process was really smooth. Delivery tracking was great on my IPhone and machine arrived as stated on Saturday afternoon. Well done Harvey Norman team.

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Delivery was on time, had a delivery window and was notified it was on the way with ability to track progress. Delivery guys were friendly, efficient and helpful. Item was well packed. Happy with the process.

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
When i arrived in store the member of called holly and she very kind and helpful and she also got the item I bought she got it wrapped up in a box and i would recommend anyone that i know if wanted to something from Harvey Norman i would recommend Holly to help as she is so kind

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Julia was extremely helpful and also knowledgeable.
This was my son who made the purchase and was treated really well

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Great service and help in setting up from Alex anAaron

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
My husband and I were shopping for a new bed. We were served by Teresa in the Boucher Road branch. Teresa was very knowledgeable about all the products. She helped us decide on which bed was suitable for our needs. What an amazing shopping experience. Teresa is a credit to your company.

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
We called to the store looking for furniture for our new home.
Mark was extremely informative and helped us pick the perfect furniture for our new home.
Very friendly service, nothing was too much trouble. Highly recommend. Absolute gentleman.

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Tracker for delivery time was excellent as I did not have to sit in all day waiting for the delivery.

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Second time dealing with this male member of staff. (Adam). On both occasions I found him to be helpful, friendly and knowledgeable.

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Well pleased with my shopping experience, I've bought few items from Harvey Norman, sofa sideboard etc, amazing quality of all the products! Very friendly staff, massive thanks to Anna for helping me, each time shopping experience is to a high standard 😀

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Julia was very knowledgeable and helpful with helping us to make our purchase

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Bought a new Mac Book Pro, Its an absolute Cracker
Great Service from Adam and Aaron in the store, they were very helpful and very Courteous
I will definitely be shopping in Harvey Norman again

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
As soon as I walked into the new tech department I was approached by Julia and asked if I needed any assistance. Julia was able to assist me straight away with my purchase, it was seemless. In the mean while Julia was away getting my Apple Keyboard I spoke to the Manager Holly, again approachable and it was a pleasure to get to know some of the team. Julia returned and brought me up to the service desk where I was then asked did I get everything that I was looking for today. Brilliant all round service by the Harvey Norman Home Centre team. After what has been a stressful 2 months with another tech company ordering online and sending incorrect products and losing my parcels I will certainly be back to the Harvey Norman Home Centre Balmoral Plaza Boucher Road.

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
I found the staff so helpful and pleasant especially Mark who I dealt with. I was having trouble in deciding what suite and table and chairs I wanted for my new extension. I was in the shop in Boucher Road at least six times before I finally made my decision today and I’m very happy with my choice.
Teresa

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Was helped out by Julia she was A star
Good friendly staff. Also Anna on the desk was very polite and helpful

Resposta da Harvey Norman United Kingdom - Harvey Norman Boucher Road
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.