Worst customer service ever. I ordered a phone for click and collect to the little island store as a present. It did not arrive on time after ringing multiple times and being told it would be delivere... Ver mais
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Localização
Alterar localizaçãoUnits 9, 11, Eastgate Way, Castleview, Cork, T45 FC45 Cork, Cork, IE
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Leia as opiniões dos outros
Sankalp is an amazing advisor, bought the appliances for whole home and he was so professional and guided me through everything in detail . He is a Gem no doubt. Highly recommended
A empresa respondeu
We bought a new build home, so we needed the full range of kitchen appliances and were pretty lost at the beginning until we met Colin Madden at Harvey Norman in Little Island. We had an absolut... Ver mais
A empresa respondeu
Remalda was so approachable and put us at ease. She was so knowledgeable and demonstrated the sofa bed for us. We went away to think about it and then came back and found Remalda again and we comple... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de móveis
- também em
- Loja de artigos domésticos
- Loja de computadores e acessórios
- Loja de máquinas de lavar roupa e máquinas de secar roupa
- Loja de mobília para quartos
- Loja de telemóveis
Sobre Harvey Norman Ireland - Little Island
Escrito pela empresa
Harvey Norman is Ireland’s largest retailer of furniture, bedding, electrical and computer products - our 18 stores throughout the country have over 600,000 sq ft of retail showrooms. Our customers know that Harvey Norman provides excellent customer service, wide product ranges and reliable advice; all at competitive prices.
We specially select our products to suit all budgets and lifestyles; we are experts in technology, providing all the services you need to get your tech up and running; and our furniture and bedding teams bring the best style and value from around the world, including many Irish made products. Whether you’re shopping in store or online, Harvey Norman has just what you need.
Harvey Norman
Escrito pela empresa
- Best Price Guarantee
- We will MATCH or BEAT any genuine competitors’ advertised price on the date you purchase or within 7 days of purchase.
- Customer Service
- We pride ourselves on providing top quality customer service; if you’re not happy, we’re not happy.
- Biggest and Best Range
- We have the largest range of furniture, bedding, computers and electrical goods in the country, all under one roof.
Informações de contacto
Units 9, 11, Eastgate Way, Castleview, Cork, T45 FC45, Cork, Cork, Irlanda
- 021 5001500
4,1
Bom
335 opiniões
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Exceptional service - Colin Madden @HN Little Island
We bought a new build home, so we needed the full range of kitchen appliances and were pretty lost at the beginning until we met Colin Madden at Harvey Norman in Little Island.
We had an absolutely fantastic experience purchasing our appliances with him. Colin was extremely knowledgeable, professional, friendly and genuinely went above and beyond to help us make the right decisions for our home.
We couldn’t recommend him enough. Thank you, Colin!
18 de julho de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Little Island
Hi Julia,
We're delighted to hear about your excellent experience with our team member during your kitchen appliance purchase. It's wonderful that their knowledge and professionalism made such a positive impact. Thank you for your kind recommendation!
Many thanks,
Katie.
Our trip to harvey normans was very…
Our trip to harvey normans was very satisfactory. Very helpful staff and made it very easy to get what we needed
14 de julho de 2026
Resposta da Harvey Norman Ireland - Little Island
Hi Lorraine,
We are so pleased to hear that your visit was very satisfactory and that our staff made it easy for you to find what you needed. Thank you for your kind feedback!
Many thanks,
Katie.
I did click and collect
I did click and collect, the girls were very good in little island. I also had a question about an other item in the shop they directed me to a guy who would know about the item. He was also very good and answered my questions about the item.
16 de julho de 2026
Resposta da Harvey Norman Ireland - Little Island
Hi there,
We're delighted to hear about your positive click-and-collect experience and that our team in Little Island was so helpful. It's wonderful that your questions were answered thoroughly.
Many thanks,
Katie.
Very past and the staff is very nice…
Very past and the staff is very nice and accommodating
10 de julho de 2026
Resposta da Harvey Norman Ireland - Little Island
Hi there,
We appreciate your feedback. We are so glad you found our staff very nice and accommodating during your visit!
Kind Regards,
Victoria
I needed a small drone for work quickly…
I needed a small drone for work quickly as the event was the next day. I was able to pick up the drone same day in Little Island with no issue.
9 de julho de 2026
Resposta da Harvey Norman Ireland - Little Island
Hi Megan,
We're so glad we could assist with your urgent drone needs! It's wonderful to hear that our same-day pickup service in Little Island was seamless for you. Thank you for sharing your positive experience!
Many thanks,
Katie.
Excellent team for and excellent service
Very helpful team for a click and collect product.
Even though it took longer than I expect for the product to arrive at the store, the service was great.
Quick and properly handed.
7 de julho de 2026
Resposta da Harvey Norman Ireland - Little Island
Hi Miguel,
We're so pleased to hear that our team provided such helpful service for your click and collect order. We appreciate your understanding regarding the delivery time and are glad the handover was quick and proper.
Kind Regards,
Conor
Do not shop here
Spent 750 euro on a tv, warehouse staff dragged it out to car on the floor, damaged box, got home and whole tv smashed to bits, refused to collect it and replace it, had to drive back to the shop in the summers heat and get it replaced. Was met at the warehouse by 6 men all telling me its not their fault. Asked for a manager and was told there is no managers in little island store that they are in dublin. No compensation or apology. Disgracefull
7 de julho de 2026
Resposta da Harvey Norman Ireland - Little Island
Hi Daniel,
We are truly sorry to hear about the incredibly frustrating experience you had with your recent purchase and the subsequent issues. We understand how upsetting it must have been to receive a damaged item and then face difficulties in resolving the situation. We appreciate you bringing this to our attention so we can review what happened. If we can assist you further, please email our customer support team at customer@support.harveynorman.ie
Kind Regards,
Kevin
Purchased online and received the email…
Purchased online and received the email to collect within the hour. Staff at the little island branch are always super helpful.
4 de julho de 2026
Resposta da Harvey Norman Ireland - Little Island
Hi Aisling ,
We're so pleased to hear that your online purchase was ready for collection so quickly and that our team at the Little Island branch was helpful. Thank you for your feedback!
Kind Regards,
Kevin
Dealt with Dave when buying an iPad
Dealt with Dave when buying an iPad. He was extremely informative, polite and patient. Such a gent and a pleasure to deal with. He deserves to be told how good he is at his job! Will return to buy from him again
4 de julho de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Little Island
Hi Michael,
We're so happy to hear about your positive experience with our team member! It's wonderful that they were informative, polite, and patient during your purchase. We truly appreciate your kind feedback.
Kind Regards,
Kevin
Poor product but helpful staff
The product was faulty. Difficult to setup and poor quality. The staff were very helpful re the return.
25 de junho de 2026
Resposta da Harvey Norman Ireland - Little Island
Hi Gill,
We are sorry our product did not meet your expectations regarding quality and setup. We appreciate your feedback.
Kind Regards,
Kevin
Ordered a TV on click and collect and…
Ordered a TV on click and collect and was ready within hours so very happy with that .
29 de junho de 2026
Resposta da Harvey Norman Ireland - Little Island
Hi John O Brien,
We're so happy to hear that your TV was ready for collection within hours of your click and collect order. We appreciate your positive feedback!
Kind Regards,
Victoria
Ironing
Got great results for exchange of ironing board . Great staff in Harvey Norman Little Island.
25 de junho de 2026
Resposta da Harvey Norman Ireland - Little Island
Hi Eileen,
We appreciate you sharing your positive feedback. We're so happy to hear that you had a great experience with the exchange and found our staff excellent.
Kind Regards,
Kevin
Worst experience and service
Bought a bedframe and mattress on 18/4 and it was said it would be delivered by the end of june. Over 2 months without any notification or update, so I called them on 30/6 since hadnt’t received any update whatsoever and they said it would be delivered until the end of first week of july. Then, I called the delivery guy and he said he would deliver on 2/7, everything was okay until I received a call from the courier again saying that they could deliver only the mattress and an alternative bedframe until they delivered the bedframe we actually bought in two weeks time. I said NO. I want them to deliver everything together. Extremely disappointed in the service and delivery service, the lack of communication is just absurd. Never buying again with harvey norman. I just want my bed and now I have to wait two more weeks.
1 de julho de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Little Island
Hi Jason,
We are truly sorry to hear about the significant delays and lack of communication regarding your bedframe and mattress delivery. We understand your frustration with having to wait so long and the inconvenience of the proposed partial delivery. We are reviewing our delivery and communication processes to prevent similar experiences.
Kind Regards,
Kevin
Outstanding servicr
The delivery people were very helpful , pleasant and punctual. They explained how to use the machine well. I should have got this machine delivered but unfortunately on the day of delivery I had fallen on the bedroom floor and couldn't get up. .I was taken to hospital & rang the company from hospital. The person who took my call couldn't have been nicer and said there was no hurry. I am only back in my house now. I would certainly recommend Harvey Norman.
30 de junho de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Little Island
Hi Mary,
We are so sorry to hear about your fall and hope you are recovering well. We're glad our team could be understanding and helpful during such a difficult time. We appreciate you sharing your positive experience with our delivery team and customer service.
Kind Regards,
Kevin
I ordered and paid for 3 label printer…
I ordered and paid for 3 label printer cartridges using Click and Collect. When I went to pick them up there was only one in the bag. When they went back to get the other 2 they gave me a wrong colour. So it took 3 attempts to get a simple order right.
25 de junho de 2026
Resposta da Harvey Norman Ireland - Little Island
Hi Rob,
We sincerely apologize for the multiple issues you encountered with your recent Click and Collect order. We understand your frustration with the incorrect items and the time it took to resolve. We are reviewing our process to prevent this from happening again.
Kind Regards,
Kevin
Easy find what I wanted
22 de junho de 2026
Resposta da Harvey Norman Ireland - Little Island
Hi Dave o,
Glad we could help!
Kind Regards,
Victoria
Delivery was on time and it was easy to…
Delivery was on time and it was easy to purchase it. I love the product 👌🏼.
11 de junho de 2026
Resposta da Harvey Norman Ireland - Little Island
Hi Agnes,
We're so glad your purchase was easy and delivery was on time. We hope you love your product!
Kind Regards,
Victoria
Very helpful and informative easy to…
Very helpful and informative easy to deal with
11 de junho de 2026
Resposta da Harvey Norman Ireland - Little Island
Hi Natalie,
We're so glad you found us helpful and easy to deal with. Thank you for your kind words!
Kind Regards,
Kevin
Great staff
Great staff experience and no delay in transactions. Thank you Shon and Paul for your help.
10 de junho de 2026
Resposta da Harvey Norman Ireland - Little Island
Hi Billy Kelleher,
We are so happy to hear you had a great staff experience and no transaction delays. We appreciate your kind words.
Kind Regards,
Victoria
Great service as always from Harvey…Anne at Little Island
Great service as always from Harvey Norman and special thank you to Ann Murphy as that’s the 4 th item I have bought from her this year ! Ann is just fabulous with finding the exact item one needs for the kitchen ! Make sure you speaker with her before buying anything
13 de junho de 2026
Opinião espontânea
Resposta da Harvey Norman Ireland - Little Island
Hi Anne,
We're so pleased to hear about your consistently great experiences with us. It's wonderful that our team member has been so helpful in finding the perfect kitchen items for you. Thank you for your kind words!
Kind Regards,
Victoria
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