I ordered boxers, and they came quickly. The tracking was amazing too. 10/10!! Thank you. I will definitely order again in the future. 😁🫶🏻
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Leia as opiniões dos outros
Sadly a terrible experience, i ended up paying so much money on taxes that it made no sense at all to shop at HBX plus a ultra long delivery time from Hong Kong! Such a rip off, this websites should c... Ver mais
A empresa respondeu
Bought a small Carhartt bag which had a carabiner clip on it. As soon as I got it the clip broke almost instantly, it was very poorly constructed (not HBX's fault as they did not make it). Contacted H... Ver mais
A empresa respondeu
I was looking to purchase a certain MM6 Maison Margiela sweater. I came across HBX, and was initially reluctant to make the transaction as the seller was based in Hong Kong and I’m in the United Stat... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
HBX is a global online retail destination for men's and women's clothing and style. Shop from over 200 of the world's leading streetwear and contemporary brands.
Informações de contacto
Hong Kong
- help@hbx.com
- hbx.com
4,0
Bom
229 opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I had an excellent experience
I had an excellent experience, all thanks to ADELE!
29 de abril de 2021
Opinião espontânea
Resposta da HBX
Hi Reev!
Thank you for choosing us! We hope to see you online again soon!
Have a lovely day!
I had an issue with my item
I had an issue with my item, Kent was very helpful and responding quickly to my emails and was able to fix the problem. Great customer service experience with HBX!
27 de abril de 2021
Opinião espontânea
Resposta da HBX
Hi Karina,
It's great to hear that you are satisfied with your purchase with HBX! Look forward to welcoming you online again soon!
I had trouble with my order but it was…
I had trouble with my order but it was resolved and a timely matter!
please fix these web issues
22 de abril de 2021
Opinião espontânea
Resposta da HBX
Hey Allah!
Thank you for choosing us! We hope to see you in the near future!
Have a wonderful day!
Fast and helpful.
15 de abril de 2021
Opinião espontânea
Resposta da HBX
Hi there!
Thank you for choosing us! We hope to see you online again soon!
Have a lovely day!
I received a very helpful customer…
I received a very helpful customer service. Thanks to Stephanie!
14 de abril de 2021
Opinião espontânea
Resposta da HBX
Hi Ana!
Thank you for your support! Your satisfaction is our greatest concern!
We hope to see you again soon, have an awesome day!
I'm very happy with the quality of the…
I'm very happy with the quality of the product and the fast shipping.
12 de abril de 2021
Opinião espontânea
Resposta da HBX
Hi Ayu!
Thank you for supporting HBX! Your satisfaction is our greatest concern.
Have a good one!
I have a very bad experience at HBX…
I have a very bad experience at HBX because I bought a t-shirt which is final sale item, the size is too big n the fabric is not like the pic. They only reply the final sale item cannot return or exchange. I think is very unfair. just like u won't buy it if u see the true item. They never reply my email again. This is what internet shopping is...... Bad experience
10 de abril de 2021
Opinião espontânea
Resposta da HBX
Hi Charmmy!
Thank you for having taken your time to provide us with your feedback on your last shopping with HBX, I'm sorry to hear about any frustration you may have experienced.
Could you please provide supporting photos showing the product's quality to help@hbx.com so we could further review your case?
We would like to offer an apology again for all the inconvenience may caused and looking forward to hearing from you.
EXCELLENT SERVICE
EXCELLENT SERVICE!
starting from begining to end, my experience was the best.
Realized after placing order that my address was incorrect, and I followed up via live chat and Stephanie helped me so quickly.
A day later, my order was shipped and arrived so fast. The item was packaged so neatly too! I can’t wait until I get to wear my hoodie!
8 de abril de 2021
Opinião espontânea
Resposta da HBX
Hi Kendall!
We are so happy to hear that you are satisfied with your purchase with HBX! Look forward to welcoming you online again soon!
Have an awesome day!
Best customer service out there!
The CS team was so helpful placing my order. My shoes arrived just in time. Definitely buying here again!!!
8 de abril de 2021
Opinião espontânea
Resposta da HBX
Hey Tathy!
We appreciate your purchase with HBX! We can't wait to welcome you back!
Wishing you a lovely day!
Amazing shop experience
This shop not only has amazing products but amazing customer service. It’s such a great selection and the staff will do their best to make sure you are taken care of.
1 de abril de 2021
Opinião espontânea
Resposta da HBX
Hi Amir!
Thank you for your support! Your satisfaction is our greatest concern!
We hope to see you again soon! Have an awesome day!
Very nice CS and fast shipping.
Very nice CS and fast shipping.
Always use this shop.
31 de março de 2021
Opinião espontânea
Resposta da HBX
Hi there!
Thank you for choosing us! We hope to see you onlne again soon!
Have a lovely day!
Brought a birthday present for my…
Brought a birthday present for my Niece. Came on time and now I am the favourite Aunt :-)
31 de março de 2021
Opinião espontânea
Resposta da HBX
Hi Kathleen!
We are so happy the order is arrived on time! Your satisfaction is our utmost priority! You can always count on us for your needs! We hope you come back soon!
Wishing you a lovely day!
My Dream is at HBX.
31 de março de 2021
Opinião espontânea
Resposta da HBX
Hi Byungjae!
Just wanted to say thank you for your support! We’re so lucky to have customers like you! We look forward to welcoming you online again soon!
Have an awesome day!
Resposta da HBX
Hi Ka Lok!
We appreciate your purchase with HBX! We are excited to serve you soon!
Wishing you a lovely day!
Fast Shipping. Nice packaging.
Received my stuff within 2 days.
My stuff are well wrapped and also come with a cute card.
31 de março de 2021
Opinião espontânea
Resposta da HBX
Hi Karissa!
It makes us happy that you chose to shop with HBX and enjoy your order. We hope to see you onlne again soon!
Have a lovely day!
Great selection of product
Great selection of product, fast response from customer service and quick delivery! Happy shopper!
31 de março de 2021
Opinião espontânea
Resposta da HBX
Hey Jay!
We appreciate your purchase with HBX! We can't wait to welcome you back!
Have a lovely day!
Fast shipping
Fast shipping, clean boxing amazing customer service!!
31 de março de 2021
Opinião espontânea
Resposta da HBX
Hi Shohei!
We are so happy to hear that you are satisfied with your purchase with HBX! We are so grateful for the pleasure of serving you and look forward to welcoming you online again soon!
Have an awesome day!
Nice shop with cool products !
Nice shop with cool products !
Super fast shipping also, will definitely ship again !
31 de março de 2021
Opinião espontânea
Resposta da HBX
Hi Rick!
We are happy to hear that you are satisfied with your purchase with HBX! We look forward to serving you again!
Have an awesome day!
There are many designers and various…
There are many designers and various products. It is easy to see the interface, and it is one of the most popular apps in Korea.
31 de março de 2021
Opinião espontânea
Resposta da HBX
Hi KKANGSOO!
It's lovely to hear that! Your support means the world to us! Hope we can service you soon!
Have an awesome day!
Resposta da HBX
Hi Park!
Thank you for your feedback! Hope you happy with your purchase at HBX!
Have a great day!
A Experiência Trustpilot
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Saiba mais sobre outros tipos de opiniões.
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Leia mais sobre como processamos as opiniões na Trustpilot.
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