La bouteille de distribution d'eau pour lit médicalisé est une idée géniale mais la force qu'il faut appliquer pour une personne âgée est difficile, mais le pire faites quelques chose sur le goût de p... Ver mais
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Leia as opiniões dos outros
A well run course. Information given relevant and concise. Several members including myself asked a question and were told that the subject would be covered in a future session. This wasn't helpful a... Ver mais
A empresa respondeu
This is a company I can rely on for their wide range of products which are advertised clearly online and delivered quickly. Clear assembly instructions have been included with each of our purchases... Ver mais
A empresa respondeu
As usual, good selection and prompt delivery. Not necessarily the cheapest option but always good quality. I found a “rocking” knife which makes one-handed cutting up food easier for me. I hadn’t foun... Ver mais
A empresa respondeu
Informações sobre a empresa
- Fornecedor de equipamento para mobilidade
- Fornecedor de equipamento para deficientes
- Terapeuta ocupacional
- Loja de cadeiras de rodas
Escrito pela empresa
Welcome to Healthcare Pro, the brand-new online store for NRS Healthcare. We are the professionals’ choice for independent living aids, proudly helping people maintain their independence since 1947. New easier-to-use website, new services, same great products and drive to help you live your best life.
Informações de contacto
Cartwright Way, Forest Business Park, Bardon Hill, LE67 1UB, Coalville, Reino Unido
- 0345 1218111
- customerservice@healthcarepro.co.uk
- healthcarepro.co.uk
4,3
Excelente
18 mil opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I had a time slot booked in between…
I had a time slot booked in between 14.47 to 16.47. I phoned the office up to make sure he was coming,as it was getting late. He was one postcode away. The office had a tracker and when they tried to phone him up he didn't answer. You could have had a decency to phone .Thank you Peter
2 de setembro de 2024
Opinião espontânea
Resposta da Healthcare Pro
Good afternoon
Thank you for your review regarding your delivery.
As your comment are relation to the delivery company whilst we appreciate these concerns we'd be unable to assist in this matter.
We're unable to locate your order from this review however, if you would like us to raise these issues please do email us and let us know.
Kind regards,
Ant
Healthcare Pro
We were delighted with the customer service…
We were delighted with the customer service from Healthcare Pro. It was impeccable. When we raised a small issue with the walking frames we'd bought for mum it was dealt with promptly and thoroughly and a replacement frame was sent. Top marks.
7 de julho de 2024
Resposta da Healthcare Pro
Good Morning,
Thank you for your feedback and kind comments regarding Customer Service.
We are please to hear that your Mum is happy with the product.
If we can be of any further assistance, please do not hesitate to get back in touch.
Kind Regards
Janet
Customer Service
HealthcarePro
Very quick service
Very quick service from order through to after care. Cant fault the company.
31 de julho de 2024
Resposta da Healthcare Pro
Good afternoon
Thank you for your positive review.
We are happy that your order was received well, and you are pleased with our service.
If you need future assistance, please do not hesitate to contact us.
Kind regards,
Ant
Healthcare Pro
Resposta da Healthcare Pro
Good Morning,
Thank you for your feedback and We are glad that our service met your expectations!
Please do not hesitate to contact us again if necessary.
Kind Regards,
Halima
Healthcare Pro
Resposta da Healthcare Pro
Good morning
Thank you for your review.
We are pleased to learn you found our website easy to order products
If you need further assistance please do not hesitate to contact us.
Kind regards,
Ant
Healthcare Pro
Resposta da Healthcare Pro
Good morning
Thank you for your review.
We are always striving to improve and meet our standards for delivery and service, and we are pleased to note that this has been met.
If you need future assistance, please do not hesitate to contact us.
Kind regards,
Ant
Healthcare Pro
*Got delivery right to correct address.
*Got delivery right to correct address.
*Came on time ,intact parcel.
*Seems good quality.
18 de junho de 2024
Resposta da Healthcare Pro
Good afternoon
Thank you for your review.
We are always striving to improve and meet our standards for delivery and service, and we are pleased to note that this has been met.
If you need future assistance, please do not hesitate to contact us.
Kind regards,
Ant
Healthcare Pro
Hand Rail.
put the order in and the goods arrive what more is there.
Great service.
15 de julho de 2024
Resposta da Healthcare Pro
Good Morning,
Thank you for your review and kind comments regarding the service which is always appreciated.
If we can be of any further assistance, please do not hesitate to get back in touch.
Kind Regards
Janet
Customer Service
HealthcarePro
Resposta da Healthcare Pro
Good afternoon
Thank you for your review.
We are always striving to improve and meet our service and products, and we are pleased to note that this has been met.
If you need future assistance, please do not hesitate to contact us.
Kind regards,
Ant
Healthcare Pro
Resposta da Healthcare Pro
Good Morning,
Thank you for your review and kind comments which are always appreciated.
If we can be of any further assistance, please do not hesitate to get back in touch.
Kind Regards
Janet
Customer Service
Complete Care Shop
Evrthing went smoothly delivery blended it very well to blend in with our house move.
Evrthing went smoothly. I am very pleased with the basket weave comode and am nearly ready to order a bariatrics size for my husband.
10 de junho de 2024
Resposta da Healthcare Pro
Good Morning,
Thank you for your review.
We are very happy to hear that you are pleased with the Basket Weave Commode.
If we can be of any further assistance, please do not hesitate to get back in touch.
Kind Regards
Janet
Customer Service
Complete Care Shop
First class service thanks.
4 de junho de 2024
Resposta da Healthcare Pro
Good Morning,
Thank you for your review and kind comments which are always appreciated.
If we can be of any further assistance, please do not hesitate to get back in touch.
Kind Regards
Janet
Customer Service
HealthcarePro
Prompt and efficient service.
27 de junho de 2024
Resposta da Healthcare Pro
Good Afternoon,
Thank you for your review and kind comments which are always appreciated.
If we can be of any further assistance, please do not hesitate to get back in touch.
Kind Regards
Janet
Customer Service
HealthcarePro
Very pleased that I have been given a…
Very pleased that I have been given a refund as the raised toilet seat was not fit for purpose.
23 de junho de 2024
Resposta da Healthcare Pro
Good Afternoon,
Thank you for your review.
We are sorry that the product was not suitable for you and happy that the enquiry was resolved.
If we can be of any further assistance, please do not hesitate to get back in touch.
Kind Regards
Janet
Customer Service
HealthcarePro
Would much prefer to have a telephone…
Would much prefer to have a telephone conversation, and it was a little difficult to access the live chat, particularly when it is not your normal method of communication. That said when I did finally manage to communicate my issue was resolved quickly and efficiently without argument, and in this case the replacement for faulty item arrived in three days.
22 de maio de 2024
Resposta da Healthcare Pro
Good Morning,
Thank you for your review.
We are sorry for the delay on the telephone line to resolve your enquiry.
We are pleased to hear that we had been able to resolved the matter quickly.
If we can be of any further assistance, please do not hesitate to get back in touch.
Kind Regards
Janet
Customer Service
HealthcarePro
Resposta da Healthcare Pro
Good Afternoon,
Thank you for your feedback and We are glad that our service met your expectations!
Please do not hesitate to contact us again if necessary.
Kind Regards,
Halima
Healthcare Pro
Resposta da Healthcare Pro
Good Morning,
Thank you for your review.
We are glad that our service and product met your expectations! If we can further assist please do not hesitate to get back in touch and our dedicated customer services team will be more than happy to help.
Kind Regards
Sharon
Healthcare Pro
As usual prompt delivery
As usual, good selection and prompt delivery. Not necessarily the cheapest option but always good quality. I found a “rocking” knife which makes one-handed cutting up food easier for me. I hadn’t found one anywhere else.
16 de maio de 2024
Resposta da Healthcare Pro
Good Afternoon,
Thank you for your feedback and We are glad that our service met your expectations!
Please do not hesitate to contact us again if necessary.
Kind Regards,
Halima
Healthcare Pro
Resposta da Healthcare Pro
Good afternoon
Thank you for your review.
We are glad to learn the product you purchased has met your needs.
If you need further assistance please do not hesitate to contact us.
Kind regards,
Ant
Healthcare Pro
Newell grab rail.
On the recommendation of occupational therapy team visiting my elderly relative I ordered a newell post grab rail to fit at the top of the stairs. It was supplied within days, was easy to fit and suits the purpose perfectly.
14 de maio de 2024
Resposta da Healthcare Pro
Good afternoon
Thank you for your review.
We are pleased to learn the Grab Rail you purchased for your elderly relative has met there needs.
If you need further assistance please do not hesitate to contact us.
Kind regards,
Ant
Healthcare Pro
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