Such an easy system to use. Booked a video call with a clinician so easily and was arranged so quickly. Was seen on time, was able to upload photos so clinician had more information to support my conc... Ver mais
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Leia as opiniões dos outros
Brilliant as you can book an appointment for when it suits you, appointments available allday everyday mon-sun, it's fantastic especially when it's so hard to see your own GP. Only downfall even if yo... Ver mais
I was leaving for Japan at 9.30am and during the night (3am) I realised I was having a reaction to mosquito bites. The GP was able to diagnose & prescribe antibiotics which I collected from Heathro... Ver mais
From the initial call to the consultation the service and support cannot be faulted. I have used this service for prescriptions when you cannot get a doctors appointment for weeks and also for a fit... Ver mais
Informações sobre a empresa
Escrito pela empresa
We help people feel better, faster. HealthHero is a clinic in your pocket, giving you direct access to GPs, counsellors, physiotherapists and other health experts, 24/7. We work with businesses, insurers and healthcare systems to make care simple, affordable and accessible to everyone. We connect you to the right expert, first time, every time. No waiting rooms. No paperwork. No unnecessary steps. Healthcare has not changed in a century. People still wait. Doctors drown in admin. We built HealthHero to fix this. Our smart clinician matching uses technology and real clinical expertise to collect your information, match you instantly to the right professional and handle admin in the background - digital when it should be, human where it counts. We are Europe’s largest digital clinic, trusted by the biggest health systems. We cover 30 million lives in 4 countries. Our 4,000 clinicians deliver over 4 million appointments each year, across 12 connected clinics. From GP to ADHD, it is all here. Healthcare made simple for patients, clinicians and businesses.
Informações de contacto
W1H 6DU, London, Reino Unido
- info@healthhero.com
- healthhero.com
4,8
Excelente
975 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service especially when you are…
Great service especially when you are working person
18 de junho de 2026
Opinião espontânea
Resposta da HealthHero
Thanks for your review Sudhir. Glad that we could help!
was easy to make an appointment
was easy to make an appointment on the same day the person I spoke to was very informative and pleasant
23 de junho de 2026
Opinião espontânea
Resposta da HealthHero
Thank you for taking the time to leave a review! Delighted to hear you had a smooth experience from booking through to your consultation.
An excellent experience
I made an appointment with a private GP to discuss a concern I had while waiting for an appointment with my NHS GP. The appointment was easy to make with a very quick response (the same afternoon). The Dr phoned on time and was very attentive and fully understood my concern. There was no rush and he provided me with some very good advice that I was able to use when I finally managed to speak to my NHS surgery. Overall an excellent experience.
16 de junho de 2026
Opinião espontânea
Resposta da HealthHero
Thank you for such a detailed and kind review Michael! We're really pleased we could provide timely support while you waited for your NHS appointment, and that the advice proved useful beyond the consultation itself.
Efficient and prompt service
Appointment made online and in less than 24hrs, I had appointment and received relevant prescription and medical advice. I felt the doctor listened well and gave efficient and prompt service.
17 de junho de 2026
Opinião espontânea
Resposta da HealthHero
Thank you for sharing this! It's great to hear that everything went so smoothly, from booking through to your consultation and prescription.
Easier than being in a queue all morning.
The service I received was a consultation with a clinician that was easy to book, convenient and gave me reassurance when I needed it most.
17 de junho de 2026
Opinião espontânea
Resposta da HealthHero
Thank you for this Lynn. We're so pleased we could offer a timely, reassuring alternative when you needed it!
Free and confidential advice so please…
Free and confidential advice so please take advantage of the service
16 de junho de 2026
Opinião espontânea
Resposta da HealthHero
Thank you for this lovely encouragement to others Andrew! We hope that anyone reading this will feel inspired to reach out whenever they need support.
A great service that is prompt and…
A great service that is prompt and effective. I have only used it a handful of times but the clinicians have always been attentive
16 de junho de 2026
Opinião espontânea
Resposta da HealthHero
Thank you for sharing your experience! We're glad our clinicians have made a positive impression each time you've reached out.
No fuss approach..good advice sought…
No fuss approach..good advice sought and received
15 de junho de 2026
Opinião espontânea
Resposta da HealthHero
Thanks Edward, we're glad you are happy with the advice you received!
Resposta da HealthHero
Thank you, Neil. We are pleased to hear you found the service very good.
Quick access to superb GPs
The HealthHero service provided via Benenden is amazing. Being able to get a GP appointment within hours often is superb as my own GP puts you through a lot of hoops to even have a chance of a solution. The Health Hero GPs have always been good - friendly, helpful, professional and good listeners, explaining things clearly.
15 de junho de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Pauline. We are delighted to hear you have had such positive experiences with the service and that you value the speed and accessibility of the appointments. It is great to know the GPs have been friendly, professional and supportive.
If only the NHS were this efficient.
22 de junho de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Steve. We are glad you found the service efficient and that it met your expectations when you needed support.
At the start was sceptical as usual
At the start was sceptical as usual, but later on was surprised how everythinh is simple.
15 de junho de 2026
Opinião espontânea
Resposta da HealthHero
Thank you for your feedback. We are pleased to hear you found the process simple to use.
Great ,very straight forward process…
Great ,very straight forward process and such a quick service
15 de junho de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Justyna. We are glad you found the process straightforward and that the service was quick and efficient.
I got exactly what I hoped I would
I got exactly what I hoped I would. Excellent
15 de junho de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Michael. We are delighted you received exactly what you were hoping for and that your experience was excellent.
Easy to get advice from a doctor
Easy to get advice from a doctor
18 de junho de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Veronica. We are pleased you found it easy to get advice from a doctor when you needed it.
Resposta da HealthHero
Thank you, Amanda. We are glad to hear you found the service fantastic.
Easy to use
Easy to use , understanding people , helpful and very nice , Iv always had the help of Iv booked in , highly recommend
11 de junho de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Tina. We are delighted you found the service easy to use and that the team has been helpful and supportive whenever you have needed it.
Supplied me with a doctors reassurance
Supplied me with a doctors reassurance, when I am virtually unable to liaise with my own GP.
9 de junho de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Michael. We are pleased the service was able to provide reassurance when accessing your own GP was difficult.
Great experience
Appointment was at a time that suited me, was easy to book and most importantly, the appointment was well handled and didn’t feel rushed
10 de junho de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Simon. We are glad the appointment was easy to book at a time that suited you and that the consultation felt unhurried and well handled.
Excellent Support and Patient Care
I had an excellent experience with HealthHero from start to finish. The booking process was simple and efficient, and the communication throughout was clear and professional. The healthcare professional I spoke with was knowledgeable, friendly, and took the time to listen carefully to my concerns
12 de junho de 2026
Opinião espontânea
Resposta da HealthHero
Thank you, Arran. We are delighted you had such a positive experience from booking through to consultation. It is great to hear the clinician was knowledgeable, friendly and took time to listen to your concerns.
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