Healthletic Opiniões 

826
•
TrustScore: 3 em 5

3,2

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I ordered supplements that were shipped in 4 boxes. Only 3 showed up and I contacted the company about it. Charina responded in a few hours and followed through with this until the missing box arrived... Ver mais

Classificada 4 em 5 estrelas

Rachel is making my experience good. At first the AI interaction was confusing, so I reached out for someone to help me, and Rachel did. We discussed my ordering concerns and she resolved my issues wi... Ver mais

Classificada 4 em 5 estrelas

I noticed my order had not been received, in fact returned. After I asked, their response was immediate and efficient. leading to a reshipment. The problem with the shipment was beyond their control... Ver mais

Classificada 1 em 5 estrelas

What level of honesty are reviews that disallow negative starring????? I had to cancel my credit card because reputable company practice does not send you to a separate "account sign up" to "manage" s... Ver mais

Informações sobre a empresa

  1. Loja de vitaminas e suplementos

Escrito pela empresa

Supplements and systems for peak health. Company offices: US: Healthletic LLC 312 W. 2ND ST #2359 CASPER, WYOMING 82601 UK: Healthletic LTD 27 Old Gloucester St London WC1N 3AX, UK Support: hello@healthletic.io


Informações de contacto

3,2

Aceitável

TrustScore: 3 em 5

826 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 25% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,2

Todas as opiniões

(826)

587 opiniões nos últimos 12 meses

Escreva uma opinião
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Classificada 4 em 5 estrelas

I was incorrectly put on a subscription…

I was incorrectly put on a subscription basis. One email to Charina immediately corrected the problem. She cancelled the current order and issued a refund. She also cancelled the subscription and sent a confirmation email. Can't ask for more than that.

8 de setembro de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Unauthorized shipping of orders without any subscription.

I have had no less than 28 email exchanges with this company. I originally ordered 5 bottles of Nattokinase to try. Then without my authorization they attempted on 2 more occasions to charge my credit card which my bank questioned and stopped. Unfortunately the 3 attempt the company made was successful and it cleared my account for $182. The company told me multiple times no further orders would be shipped but that was not true. So the solution was I was told I could refuse the order and have it sent back where they would refund me. I gathered up the product which I was told I would have to pay to return, even though I did not order it and sent it with the requested tracking number. I then get an email after I sent a photo of the picture with the tracking info saying they do not accept "International returns". I am in Canada and the return address is in the US. Given I had already sent it they said they would accept it and now I wait. This company will continue to ship you products even when you do not sign up for any subscription. There is a Dr. Jocker on Instagram who is recommending this product. I sent him a message explaining their dishonest autoshipping of product and he has not replied. I do see the ad on his actual account so I believe he is legitimately promoting this product. I want a FULL REFUND!!!

30 de julho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Bought a health supplement

Bought a health supplement, wanted to cancel subscription. Logged in and went to the "manage you subscription page". No subscriptions listed. They use shop.com as their CC processor. No luck there either.
AFTER this review, they replied promptly and canceled the subscription. There was no reply to an earlier inquiry.

2 de junho de 2026
Opinião espontânea
logótipo da Healthletic

Resposta da Healthletic

Hi Jim, we'd like to get this sorted. Subscriptions are managed through a secure login link rather than a password, so if the portal shows nothing listed, send our team the email address used at checkout and we'll locate the subscription, cancel it, and confirm it to you directly.
— The Healthletic Team

Classificada 1 em 5 estrelas

Deceptive practices

Less than a month into trying the product I received a notification from the company that they were sending the next shipment of product. I replied that I didn't order anymore and please cancel it. They responded with "we canceled the order" and then a week later they shipped it anyways and charged my credit card. After more than a dozen correspondences they are still playing games and not refunding my money. Please do yourself a favor and buy this product from someone more reputable if you want to try it.

18 de agosto de 2026
Opinião espontânea
logótipo da Healthletic

Resposta da Healthletic

Hi Richard, we'd like to clarify what our records show. When you first wrote on 18 August your subscription was cancelled within minutes, and you were offered either a 35% discount to keep the order or a full refund. When you followed up on 21 August we replied the same hour with tracking and confirmed that declining the delivery would trigger a full refund once the parcel returns to us. That offer stands. If you'd rather handle it another way, contact our team and we'll arrange it.
— The Healthletic Team

Classificada 5 em 5 estrelas

Had a really wonderful experience

Had a really wonderful experience. Avenry helped solve my issue right away as I needed an address change. Responded to my email right away and handled the issue. I look forward to taking there supplement

1 de setembro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Honesty from the company

I can only rate the entire experience when i see how the shipping goes and the subsequent customer service if I need help. I will be cancelling the repetitive order, so I'll see if the instructions given by Chelsea will be easy.
To be continued...

1 de setembro de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Back orders

After a long wait for back orders, I finally received my order, along with an additional 30-day supply for the inconvenience.

31 de agosto de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Ordered the product on 29 JULY,money…

Ordered the product on 29 JULY,money taken out of my account,1 month later it still hasn't arrived and guess what they decided to take the same amount of money out of my account again.nothing like being billed twice for a product your never going to receive anyways lol.This is a scam they advertise all over Instagram scamming bastards .THEY WONT GET MY MONEY THE THIRD TIME .LOW LIFES.!!!!!!!!!!!. HI.guys I don't even know why you would allow these low lifes to reply ,nothing they say is truthful at all ,every thing is a lie ,they try and make it sound like its the customers fault some how we didn't receive the product we got charged twice for .MY ADVICE WOULD BE NOT EVEN LET THEM ONTO YOUR SITE BECAUSE FUTURE PEOPLE THAT THEY STEAL MONEY FROM WILL READ THESE COMMENTS AND SOME WILL THINK THAT THEY ARE A REAL COMPANY ,DO SOME RESEARCH YOURSELF GUYS .ITS BEEN 3 MONTHS SINCE THEY TOOK$165 AUD FROM MY ACC,STILL NO PRODUCT HAS ARRIVED ,THEN TO CAP IT OFF THEY TOOK ANOTHER $167 AUD OUT OF MY ACCOUNT JUST TO STICK THE KNIFE IN .THEY HAVNT SENT ANY PRODUCT LIKE THEY SAY AND I DONT EXPECT TO RECEIVE ANY LOL.INSTRAGRAM SHOULD KICK THEM OFF THEIR SITE TOO.JUST A BUNCH OF FRAUDSTERS WORKING OUT OF EUROPE SOMEWHERE ,HOPE THREY GET WHATS COMMING TO THEM .

29 de julho de 2026
Opinião espontânea
logótipo da Healthletic

Resposta da Healthletic

Hi MaNa, your order was dispatched with DHL tracking, which we sent you on 23 August. On the second charge: our discounted pricing applies when the subscription option is selected at checkout, and a renewal was created on that basis. We've noted your request to stop it. Contact our team and we'll confirm the cancellation and review both charges with you.
— The Healthletic Team

Classificada 5 em 5 estrelas

Great customer service

My order was delivered by a 2nd party mail service & was lost. Delivered to the wrong address. It was upsetting but the healthletic customer service walked me through the process to find it. Since it wasn’t found they are re sending my order so all is well that ends well. The mixup on delivery wasn’t because of Healthletic but the delivery service. The customer service team at Healthletic treated me with respect & kindness walking me through each step. I’m a senior & not technology savvy so they delt with my numerous emails with great patience. I thank them for their help & fir re ordering this for me.

30 de agosto de 2026
Opinião espontânea

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