Hearing Australia is best avoided, bad and expensive experience.
HEARING AUSTRALIA
TL/DR: Don't go here, just accept the wait time and get a free hearing test somewhere else cos that's all these guys will give you anyway and they'll charge you ~$200 for it. The condescension is free.
Not very happy about my experience. Had specific questions about tinnitus and hearing sensitivity so instead of just booking online I waited on hold for ages to actually speak to a human and ask them questions, such as: Can you confirm with tests if I actually have tinnitus? (they answered yes) Can you tell me what frequencies it is if I have it (again, yes) Can I speak to the tester about hearing sensitivity issues? (yes). They said it would cost me $196. I asked more questions: Can I get a concession with a healthcare card? (Another yes, down to $136.50) Do they take Private Health cards? (Yes again).
Now bear in mind, you can go get a free hearing test at a lot of places. You just have to wait a few weeks. In my case I was willing to pay $136 to see someone within a week about a specific issue, chose Hearing Australia based on this phone call. Big mistake.
Firstly after confirming my booking, I got sent an email with directions and a map pin that were in completely the wrong building of a massive shopping complex. When I finally found the place (almost by luck), I was given a basic hearing test in a room that wasn't sound proof, so I had to try and listen for tiny minute sounds over people speaking in other rooms, noisy computer fans etc. There was no test for tinnitus, I still have no idea if I actually have it let alone what frequencies it may be at, my attempts to discuss my hearing issues were met with polite smiles and nods and no helpful information at all, & my concerns about sound sensitivity were dismissed as hypochondria.
For this I was charged the full $196. They didn't look at my concession card, or my private health, they didn't even give me a proper invoice - just the eftpos receipt. Almost $200 on a basic hearing test that I COULD HAVE GOT FOR FREE, and no useful diagnosis at all one way or another re tinnitus.
Best avoided.