What a waste of time, the company is advertising stock they don't physically have ? , also they sell express delivery that could not possibly be used , what a rip off , honestly if you don't want hass... Ver mais
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Avoid if you like the pricing of all elements of the cost to be simple. The company shows some parts of the cost including VAT and others excluding Thank you for your reply. How about showing the... Ver mais
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First time using and won’t be the last. Mom managed to break the received on her hearing aid which is an older model and I struggled to find a replacement. Hearing aid accessories had it in stock and... Ver mais
1 st class service, I sent an email to advise that my delivery was overdue, the company checked with Royal Mail who could not provide any tracking information so Hearing Aid Accessories sent a rep... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Hearing Aid Accessories is one of the UK's leading online stores for Hearing Aid Accessories, we buy direct from the manufacturers meaning we get our products for as cheap as possible resulting in great savings for our customers!
Informações de contacto
Hinckley Road 227, LE3 0TG, Leicester, Reino Unido
- 01455 245749
- sales@hearingaidaccessories.co.uk
- hearingaidaccessories.co.uk
2,0
Mau
206 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Hearing Aid Accessories were very…
Hearing Aid Accessories were very helpful when I purchased a Phonak accessory which turned out to be unsuitable.
I will talk to them shortly when I replace my current aida to see what deal they can do
27 de julho de 2021
Excellent Aftersales Customer Service
As I was new to my replacement hearing aids, I ordered the wrong items. I went to their site and went through, what I thought was, the ChatBot. Wrong, there was a person on the other end. After a short discussion, and a little walkthrough to identify the correct items. They then offered to send me the correct items with a return jiffy bag, free of charge, to return the incorrect items.
Now that's what I call excellent after sales and customer service.
24 de julho de 2021
Order my hearing aid accessories 9th…
Order my hearing aid accessories 9th July to be delivered within 3 working days I've just been sent an email asking how they did for a review its Friday 23rd of July 16:45 and I still haven't received my order wouldn't trust them, had no communication with them whatsoever absolute disgrace
23 de julho de 2021
Resposta da Hearingaidaccessories
Hi Joseph. I am sorry that your order did not arrive on time as expected. We can only apologise on behalf of Royal Mail that your item arrived on 24.07.2021 which is overdue. If we were made aware that your order was late/missing I would of personally ensured this was resolved either with a replacement or refund. We do send order confirmations to the email address you would have provided. If this email was not received we do apologise. If I can offer any further support please get in touch. Regards Joy, Hearing Aid Accessories
Excellent service
Excellent service, delivery on time, a company that you can trust
13 de maio de 2021
Helps a good nights sleep
The pillow is really easy to use and the sound reproduction is very good. The pillow itself is a little soft for my liking and may benefit from having a firmer option. Overall I am pleased with my purchase.
11 de maio de 2021
Very happy with the product
Very happy with the product, the competitive price and the speed of delivery
11 de maio de 2021
Quick and efficient service.
11 de maio de 2021
Excellent sales team
Excellent sales team , hearingaid spares sent via international sign for
took five days to Spain. Cost of spares were very competitive.
10 de maio de 2021
I love the Signia streamline
I love the Signia streamline. I now can watch tv at low volume (so the neighbors aren’t bothered) and it sounds like I have headphones on. This is the best product!!!! I recommend this for EVERYONE with hearing aids!
10 de maio de 2021
Great customer service!
7 de maio de 2021
GOOD PRODUCT AND GOOD SERVICE
THE UNIT ARRIVED PRIOR TO THE ANTICIPATED DATE. I DIDN'T REALIZE IT WAS MADE FOR THE UK, BUT THEY INCLUDED A UNIVERSAL KIT TO FIT USA AND SEVERAL OUTLET TYPES.
IT WAS EASY TO HOOK UP AND THE OPTICS CABLE IS WONDERFUL. THE DIRECTIIONS WERE UNDERSTANDABLE AND I HAD IT TRANSMITTING TO MY OTICON HEARING AIDS IN A FEW MINUTES. IT TOOK LONGER TO MOVE THE TV STAND THAN IT DID TO ACCOMPLISH THE CONNECTION. PAIRING WAS SO SIMPLE THAT I WAS AMAZED.
THE PRICE WAS SIGNIFIANTLY LOWER THAN OCTIGON QUOTED ME.
5 de maio de 2021
Order taken and carried out efficiently.
5 de maio de 2021
Great customer service and super fast…
Great customer service and super fast postage, thanks!
4 de maio de 2021
My husband wanted a tv streamer and we…
My husband wanted a tv streamer and we couldn't find it anywhere in the USA. We found them here and the price was great!
4 de maio de 2021
thick tubing
Great service . Only problem is tubing too thin yet so must be I need a new mould .
4 de maio de 2021
I would love to write a positive review…
I would love to write a positive review but it’s been nearly a month and I still haven’t received my item.
4 de maio de 2021
Resposta da Hearingaidaccessories
Hi Robert, I am sorry you were not happy with the length of time the item took to reach you. We estimate international delivery's to take up to 5-15 working days. Due to the current pandemic local delays can occur. It is great to see your order has now arrived. If there is anything else we can support with please let us know. Regards
Joy, Hearing Aid Accessories
Wanted to know what would be a good cleaning kit for my type of hearing adis
I spoke with someone called joy regarding my questions that I had and was very impressed by the way they handled my questions therefore would recommend them to any body with questions relating to hearing adis advice kind regards Kevin
26 de abril de 2021
Opinião espontânea
Very happy with the service
Very happy with the service. The Starkey microphone + was just what I was looking for.
19 de abril de 2021
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