Heartbit Opiniões 

167
•
TrustScore: 3 em 5

2,9

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

I have never down loaded this heartbit app but have been getting charged 9.99 every Sunday for god knows how long! I’ve emailed them to cancel the subscription, they’ve emailed back saying they have... Ver mais

Classificada 5 em 5 estrelas

It’s great! I found it easy to maneuver through and find all of the answers to the questions that I had was very informative about the different areas that interests me about what’s going on with my... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Débit de 29,99€ que je ne reconnais pas le 17 août à 15h25 par Apple Pay sans abonnement et traces d’échange. L’appli ne reconnaît pas de compte. Je demande donc à HeartBit d’expliquer à quel compt... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

It is a good app for maintaining overall health. I was expecting it to measure my blood sugar level, but it only helps enter my blood sugar numbers and monitor. Thanks for giving me a refund. If the a... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de software

Escrito pela empresa

HeartBit is a personal wellness companion designed to help you understand how your body feels throughout the day. We know how overwhelming health tracking can become — endless numbers, conflicting advice, and dashboards that leave you more confused than informed. HeartBit is built on a different idea: that paying attention to your body should feel calm, clear, and genuinely useful. Built for iPhone and Apple Watch, our widgets turn your current state into something you can read at a glance. Instead of raw numbers, you see friendly characters reflecting how you are right now — whether your body is calm, energized, under pressure, or simply asking for a pause. HeartBit brings together the essential signals that shape your day: stress, energy, heart, and glucose trends. It draws on your Apple Watch and Apple Health data. If you care about your long-term wellbeing, HeartBit is made for you.


Informações de contacto

2,9

Aceitável

TrustScore: 3 em 5

167 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 98% das suas opiniões negativas

Geralmente leva mais de um mês para responder

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,9

Todas as opiniões

(167)

124 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

This ap is fantastic! It won’t let you down!

It’s great! I found it easy to maneuver through and find all of the answers to the questions that I had was very informative about the different areas that interests me about what’s going on with my health.

The only issue that I had was connecting my iPhone my Apple (series 9) Watch .

17 de agosto de 2026
Opinião espontânea
logótipo da Heartbit

Resposta da Heartbit

So glad you're finding HeartBit helpful for tracking what matters most to you! We're sorry the Apple Watch Series 9 pairing gave you trouble at first. If you're still having any connection hiccups, reach out to help@heartbit.app and we'll get you sorted right away.

The HeartBit Team

Classificada 1 em 5 estrelas

Once I downloaded the App I got a push…

Once I downloaded the App I got a push payment to pay 99p on Apple Pay and when I check my bank £6.00 had been taken. I got no email confirmation and they are now claiming that they have no knowledge of my email or payment.

16 de agosto de 2026
Opinião espontânea
logótipo da Heartbit

Resposta da Heartbit

We're sorry this happened, Lyn. This sounds really frustrating, and we'd like to look into your payment immediately. Please email us at help@heartbit.app with your payment details so we can investigate and sort this out for you.

The HeartBit Team

Classificada 3 em 5 estrelas

difficult to download

15 de agosto de 2026
Opinião espontânea
logótipo da Heartbit

Resposta da Heartbit

Thanks for giving HeartBit a try despite the download trouble. We'd love to help you get set up smoothly – could you reach out to help@heartbit.app and let us know what happened during download? We'll sort it out quickly.

The HeartBit Team

Classificada 5 em 5 estrelas

Great product highly recommend

Great product highly recommend

13 de agosto de 2026
Opinião espontânea
logótipo da Heartbit

Resposta da Heartbit

Thanks so much, Tom! Really glad HeartBit is working well for you. If you know anyone who'd benefit from better heart health insights, we'd love for you to share the app with them.

The HeartBit Team

Classificada 3 em 5 estrelas

I thought I can measure blood pressure…

I thought I can measure blood pressure and sugar level with this application

11 de agosto de 2026
Opinião espontânea
logótipo da Heartbit

Resposta da Heartbit

Hey Shlomo, thanks for giving HeartBit a try. We focus on heart rate and HRV tracking through Apple Watch sensors, but unfortunately blood pressure and glucose monitoring aren't possible with current wearable technology. If you're interested in what we do offer (detailed HRV insights, stress tracking, workout analysis), we'd love to have you back.

The HeartBit Team

Classificada 5 em 5 estrelas

I love it

I love it. I love the different faces

8 de agosto de 2026
Opinião espontânea
logótipo da Heartbit

Resposta da Heartbit

Thanks so much, Pamela! We're thrilled you're enjoying the different watch faces. Feel free to share HeartBit with anyone who'd appreciate keeping tabs on their heart health.

The HeartBit Team

Classificada 3 em 5 estrelas

I will later

Not sure yet let’s see if it works

6 de agosto de 2026
Opinião espontânea
logótipo da Heartbit

Resposta da Heartbit

We appreciate you giving HeartBit a try. We'd love to hear how it's working for you after a few days of tracking – feel free to reach out to help@heartbit.app if you have any questions or run into anything. Looking forward to seeing you get the most out of the app.

The HeartBit Team

Classificada 1 em 5 estrelas

BEWARE

BEWARE! This is a scam. I signed up for the free app and immediately they charged me £29.99 without my authorisation for a subscription!!!!! Then they said because I could not prove that I had used the app for seven days in a row I could not have a refund! I had not used it at all and would warn everyone to steer clear.

6 de agosto de 2026
Opinião espontânea
logótipo da Heartbit

Resposta da Heartbit

Emily, we're truly sorry this happened. We take billing concerns very seriously and want to make this right for you. Please email help@heartbit.app with your account details so our team can review your refund request and resolve this as quickly as possible.

The HeartBit Team

Classificada 1 em 5 estrelas

Dreadful experience

Dreadful. This company just seems to want to grab your initial payment following the trial even if you are not using the app. They get so many complaints that anything you write to them is just responded to automatically. DO NOT SIGN UP TO THE TRIAL (or you will end up paying 29.99 as well as it is nigh on impossible to cancel during the trial)! Tantamount to a scam.

26 de julho de 2026
Opinião espontânea
logótipo da Heartbit

Resposta da Heartbit

Chris, we're truly sorry you had this experience. That's not the impression we ever want to leave. Please email us directly at help@heartbit.app with your account details so we can review your case personally and work toward a resolution.

The HeartBit Team

Classificada 1 em 5 estrelas

Robbed

This company is a macia fraud

26 de julho de 2026
Opinião espontânea
logótipo da Heartbit

Resposta da Heartbit

We're sorry you've had this experience, Martin. We take all concerns seriously and want to make this right — please email us at help@heartbit.app with your account details so we can look into what happened and help resolve this. We're here to help.

The HeartBit Team

Classificada 1 em 5 estrelas

Total scam

Update:
This is what anyone who requests a refund is up against. You have to provide photos of daily usage! Who would actually do this?

From support
We took another look at this on our side.
Per our Terms of Use and Money-Back Policy, a refund is reserved for cases where the eligibility conditions are met
- used the app for at least 7
consecutive days, request within 30 days, and proof-of-use photos on different days.
Based on what we have so far, we're not able to issue a refund. The subscription is canceled, so nothing further will be charged - but the most recent payment stays on the books.
If you do meet the eligibility conditions and can share the proof-of-use photos described in our Money-Back Policy, reply with them attached and we'll take another look.
We genuinely wish we could do more here. Thanks for being kind in how you reached out - it doesn't go unnoticed.

Total scam. Charged 29.99 for something I didn't authorise, as I'd already paid a trial fee. I've emailed. Heard nothing. Blocked my card now, as informed I'd need to pay another 89.99 before being relinquished from any subscription. No thank you. Scammers.

18 de julho de 2026
Opinião espontânea
logótipo da Heartbit

Resposta da Heartbit

We're truly sorry you experienced this billing issue. We never want anyone to feel charged unfairly. Please reach out to help@heartbit.app with your account details so we can review your case and discuss a resolution directly with you.

The HeartBit Team

Classificada 1 em 5 estrelas

Scam!

This app is a scam immediately after the initial purchase I was charged 9.99. Thankfully my Apple Card red flagged it. But I was still charged 4.99 for a trial which I never used, I emailed the co. And they refuse to give me a refund. I explained that I didn’t download the app. They don’t care. This is disgraceful. Never buy anything advertised on social media, they take your information and scam you. Now that I’ve read all the other reviews it looks like they also falsely advertising. The app doesn’t even help with sugar monitoring.

9 de julho de 2026
Opinião espontânea
logótipo da Heartbit

Resposta da Heartbit

Norma, we're sorry you had this experience with the billing. We take these concerns seriously and want to make this right. Please reach out to help@heartbit.app with your account details so we can review your refund request personally and resolve this for you.

The HeartBit Team

Classificada 1 em 5 estrelas

this company should be called heartscam…

this company should be called heartscam i was tryning to get my refund and still waiting stay away from this AWAY from this app its a scan,

24 de junho de 2026
Opinião espontânea
logótipo da Heartbit

Resposta da Heartbit

We're really sorry you've had a frustrating experience with the refund process. Please email us directly at help@heartbit.app with your account details so we can review your request and sort this out as quickly as possible. We take these concerns seriously and want to make this right.

The HeartBit Team

Classificada 5 em 5 estrelas

Responsive and very quick to respond

Responsive and very quick to respond. Higly recomended.

17 de junho de 2026
logótipo da Heartbit

Resposta da Heartbit

Thanks so much, Don! We're really glad our support team could help you quickly. If you know anyone who'd benefit from better heart health insights, we'd love if you could share HeartBit with them.

The HeartBit Team

Classificada 5 em 5 estrelas

This app works great

This app works great. Very detailed and informative.

16 de junho de 2026
logótipo da Heartbit

Resposta da Heartbit

Thanks so much, Tom! Really glad the detailed insights are working well for you. Feel free to share HeartBit with anyone who'd benefit from better heart health tracking.

The HeartBit Team

Classificada 1 em 5 estrelas

You can not cancel subscription

You can not cancel subscription. Don’t buy it it is a scam

1 de junho de 2026
Opinião espontânea
logótipo da Heartbit

Resposta da Heartbit

We're sorry you've had trouble managing your subscription, John. Please email us at help@heartbit.app with your account details, and we'll help you sort this out right away.

The HeartBit Team

Classificada 3 em 5 estrelas
logótipo da Heartbit

Resposta da Heartbit

Thanks for the heads up, Michelle. If there's anything specific we can help clarify or if you'd like to discuss your subscription, please reach out to help@heartbit.app.

The HeartBit Team

Classificada 4 em 5 estrelas

I found the app useful and helpful in…

I found the app useful and helpful in assessing my current stress levels. However, I did not see in the T’s & C’s that there was a £29.99 monthly charge. My request to unsubscribe was actioned promptly but my request for a refund of the first payment is still pending. It’s a great idea but the monthly fee is a barrier.

1 de junho de 2026
Opinião espontânea
logótipo da Heartbit

Resposta da Heartbit

We're glad HeartBit helped you track your stress levels, and we completely understand the concern about pricing clarity. Thanks for giving us a try, and we're sorry the subscription structure didn't work out for you this time.

The HeartBit Team

Classificada 1 em 5 estrelas

My wife fell for this scam as clearly…

My wife fell for this scam as clearly it is. She signed up on instagram weblink and it clearly stated 99p trial. Immediately 99p was taken via Apple Pay followed by £6.99. As she hadn't downloaded the app she realised something was amiss.

We contacted the company through the email address given in response to other reviews on trustpilot and through various messages they came back with this response when asking for the £6 back as we understood the 99p was a trial.

"Unfortunately, we are unable to approve a refund for the initial payment of £6.99, as it was part of a promotional offer and is non-refundable.

However, we can confirm that your subscription has been canceled and no further charges should occur."

Claiming to be a promotional offer now and combining two payments.

We have contacted the bank but until payments go from pending to actual paid they are not able to do anything. They have noted account that the £6 is a fraudulent payment as we didn't approve that payment the same day as trial since they took it at same time as trial 99p

If we could give a zero rating would we as totally bad practice.

Wife has responded back to Heartbeat following comments by that company and will await the outcome

4 de junho de 2026
Opinião espontânea
logótipo da Heartbit

Resposta da Heartbit

We're truly sorry for the confusion around the pricing. We understand your frustration, and we'd like to review your refund request again. Please reach out to help@heartbit.app with your wife's account details so we can sort this out properly.

The HeartBit Team

Classificada 5 em 5 estrelas

I didnt use it enough

I didnt use it enough. I switched to Garmin watch.

21 de maio de 2026
logótipo da Heartbit

Resposta da Heartbit

Thanks for giving HeartBit a try! We totally understand that switching devices means changing apps too. If you ever come back to Apple Watch, we'd love to have you back.

The HeartBit Team

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