Heater Shop Opiniões 

558
•
TrustScore: 4.5 em 5

4,5

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This is the second Isolar Boost I have bought from Heatershop UK; this one for my daughter who has a new solar PV installation. My existing one has saved 64 kw since it was fitted on 25 Aug. Piping... Ver mais

Classificada 5 em 5 estrelas

I am only commenting on placing the order and that was OK, quite easy in fact. Time will tell whether the goods will come and be acceptable.

Classificada 5 em 5 estrelas

Friendly, helpful and knowledgeable sales team member answered my questions patiently and professionally. A really great service. Thank you!

Classificada 1 em 5 estrelas

Ordered on the 29th for stock which was claimed to be arriving on the 30th. 4 days later it has supposedly been despatched. 2 working days with the courier still expecting the parcel. There’... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Serviços de aquecimento

Escrito pela empresa

At Heater Shop, we specialise in supplying premium and budget electric heaters and electric heating solutions, including high efficiency Elnur, Haverland & Rointe electric radiators and electric towel rails. As standard we offer free next-day delivery to most of England, Scotland & Wales, free design service including accurate heat loss calculations and a price match policy - we won't be beaten on price. Call 01473 276686 and speak to us today.


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

558 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 55% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(558)

94 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

GREAT PRODUCTS AND PRICES

GREAT PRODUCTS AND PRICES. VERY EASY TO ORDER QUICK DELIVERY

18 de novembro de 2025
Opinião espontânea
logótipo da Heater Shop

Resposta da Heater Shop

The team here at Heater Shop is thrilled to receive such a great rating, thank you.

Classificada 5 em 5 estrelas

Easy to order

Easy to order, cheapest price and in stock, 10/10

10 de novembro de 2025
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Resposta da Heater Shop

Thank you so much for your positive rating for your recent purchase from Heater Shop.

Classificada 5 em 5 estrelas

Good selection of water heaters

Good selection of water heaters; great price. Helpful sales person.

7 de novembro de 2025
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Resposta da Heater Shop

We are incredibly grateful that you took the time out to leave us a 5-Star review.

Classificada 5 em 5 estrelas

Top brands at competitive prices from…

Top brands at competitive prices from what I can gather looking at other comparables.

3 de novembro de 2025
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Resposta da Heater Shop

Thank you so much for your kind words! Your feedback is invaluable and helps us keep our standards high.

Classificada 5 em 5 estrelas

I looked at many cylinders from many…

I looked at many cylinders from many suppliers. Your reviews stood out, especially compared to city plumbing etc. Your sales advisor (unlike other suppliers) answered my questions and was very helpful so I decided to purchase from you. Thankyou

3 de novembro de 2025
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Resposta da Heater Shop

Fantastic to hear, thank you very much for the really great review.

Classificada 5 em 5 estrelas

Happy Customer

Easy to use website, simple ordering system, radiators arrived pretty promptly considering some where not in stock and delivery driver was a really pleasant fella.
I was a little concerned about overall cost and whether they would do the job, did not need to worry they are great, haven’t (fingers crossed) needed post purchase support so can’t comment.
Installed myself as straightforward!

1 de novembro de 2025
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Resposta da Heater Shop

We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.

Classificada 5 em 5 estrelas

Excellent experience

On-line calculator very useful. Easy to use website. Delivered next day. Handled a return easily and professionally.

24 de outubro de 2025
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logótipo da Heater Shop

Resposta da Heater Shop

We really appreciate your 5-star review. Thank you for choosing us — we hope to serve you again soon.

Classificada 5 em 5 estrelas

Really easy to access and order

Really easy to access what I was searching for, good straight forward provision of information regarding the product I was searching for. We already have Rointe products in our home so it was straight forward today ordering another radiator and was helpful that you listed associated products so we could get the remote control at the same time.

19 de outubro de 2025
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Resposta da Heater Shop

Thank you for giving us 5 stars! Your support helps us continue delivering great service and products.

Classificada 5 em 5 estrelas

Great price & plenty of stock

Easy to use website, plenty of stock and really great prices compared to electrical wholesalers and other heating suppliers.

17 de outubro de 2025
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Resposta da Heater Shop

Thanks for the fantastic rating! We’re glad we could provide a positive experience and truly appreciate the 5 stars.

Classificada 5 em 5 estrelas

Brilliant Service

Brilliant Service. Paid for the goods by PayPal without any problems. Ordered for next day delivery. The Geater Shop is a great company to deal with

16 de outubro de 2025
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Resposta da Heater Shop

Thank you for the 5-star rating! We’re thrilled you had a good experience, and we really appreciate you taking the time to rate us.

Classificada 5 em 5 estrelas

Great price & delivered on time

Great price & delivered on time, thats all you can ask for these days. Hopefully a great product to but not tried it yet

26 de setembro de 2025
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Resposta da Heater Shop

Your review just made our day! We’re so glad to know you’re satisfied, and we truly appreciate your support.

Classificada 1 em 5 estrelas

Beware of Next Day delivery promise - check carefully for the actual delivery day

Promised next day delivery even thought it 10.00pm night when I ordered. Company argued that they meant orders before 3pm but this was not clear on their website. There is a counter up to 3pm but if you order later, as I did, the counter is not there. There is one other prompt about the time during the ordering process but it is possible to complete the purchase without seeing this because it is below the continue or payment buttons and one must scroll down to see it. Meanwhile, at the top of the page in clear view on every page is a logo stating Next Day Delivery. I have alerted the company to this change required to their webpages so as not to mislead customers.
DHL used for delivery and they failed to deliver even on what Edison House said was the next day.
When delivered DHL did not follow instructions to put in porch and reported that I signed for the package when no-one was in and it was left outside of the door.

26 de setembro de 2025
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Resposta da Heater Shop

Thank you for your feedback. We’re very sorry to hear about the issues you experienced with the delivery and that DHL did not follow your instructions as expected. We completely understand how frustrating that must have been.

Just to clarify, our next working day delivery applies to orders placed before 3pm, and our website does show a live countdown to the daily cut-off time. As your order was placed after 10pm, it was processed the following working day, in line with the service we advertise.

That said, we sincerely apologise for the additional delay caused by DHL and the way the parcel was handled on delivery. While this was unfortunately outside of our control, we are actively addressing such issues with our courier to improve the experience for our customers.

Classificada 5 em 5 estrelas

I found the site very easy to navigate…

I found the site very easy to navigate and as I knew which product I wanted to purchase beforehand it made the transaction very quick and easy

25 de setembro de 2025
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Resposta da Heater Shop

Thanks for the top rating! We’re glad you had a great experience.

Classificada 5 em 5 estrelas

Very prompt response to question sent…

Very prompt response to question sent in email and next day delivery promised with no delivery charge.

25 de setembro de 2025
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Resposta da Heater Shop

Fantastic to hear, thank you very much for the really great review.

Classificada 5 em 5 estrelas

Easy process to order

Easy process to order. I’ll update my review once product received and fitted.

20 de setembro de 2025
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Resposta da Heater Shop

Thank you for the 5 stars. We really appreciate it!

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