This is the second Isolar Boost I have bought from Heatershop UK; this one for my daughter who has a new solar PV installation. My existing one has saved 64 kw since it was fitted on 25 Aug. Piping... Ver mais
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Leia as opiniões dos outros
I am only commenting on placing the order and that was OK, quite easy in fact. Time will tell whether the goods will come and be acceptable.
Friendly, helpful and knowledgeable sales team member answered my questions patiently and professionally. A really great service. Thank you!
Ordered on the 29th for stock which was claimed to be arriving on the 30th. 4 days later it has supposedly been despatched. 2 working days with the courier still expecting the parcel. There’... Ver mais
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Escrito pela empresa
At Heater Shop, we specialise in supplying premium and budget electric heaters and electric heating solutions, including high efficiency Elnur, Haverland & Rointe electric radiators and electric towel rails. As standard we offer free next-day delivery to most of England, Scotland & Wales, free design service including accurate heat loss calculations and a price match policy - we won't be beaten on price. Call 01473 276686 and speak to us today.
Informações de contacto
Edison House, Edison Close, IP3 9GU, IPSWICH, Reino Unido
- 01473 276686
- sales@heatershop.co.uk
- heatershop.co.uk
4,5
Excelente
558 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 55% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easy to access and order from this site…
Easy to access and order from this site , good service.
18 de novembro de 2025
Opinião espontânea
Resposta da Heater Shop
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Heater Shop.
GREAT PRODUCTS AND PRICES
GREAT PRODUCTS AND PRICES. VERY EASY TO ORDER QUICK DELIVERY
18 de novembro de 2025
Opinião espontânea
Resposta da Heater Shop
The team here at Heater Shop is thrilled to receive such a great rating, thank you.
Easy to order
Easy to order, cheapest price and in stock, 10/10
10 de novembro de 2025
Opinião espontânea
Resposta da Heater Shop
Thank you so much for your positive rating for your recent purchase from Heater Shop.
Good selection of water heaters
Good selection of water heaters; great price. Helpful sales person.
7 de novembro de 2025
Opinião espontânea
Resposta da Heater Shop
We are incredibly grateful that you took the time out to leave us a 5-Star review.
Top brands at competitive prices from…
Top brands at competitive prices from what I can gather looking at other comparables.
3 de novembro de 2025
Opinião espontânea
Resposta da Heater Shop
Thank you so much for your kind words! Your feedback is invaluable and helps us keep our standards high.
I looked at many cylinders from many…
I looked at many cylinders from many suppliers. Your reviews stood out, especially compared to city plumbing etc. Your sales advisor (unlike other suppliers) answered my questions and was very helpful so I decided to purchase from you. Thankyou
3 de novembro de 2025
Opinião espontânea
Resposta da Heater Shop
Fantastic to hear, thank you very much for the really great review.
Happy Customer
Easy to use website, simple ordering system, radiators arrived pretty promptly considering some where not in stock and delivery driver was a really pleasant fella.
I was a little concerned about overall cost and whether they would do the job, did not need to worry they are great, haven’t (fingers crossed) needed post purchase support so can’t comment.
Installed myself as straightforward!
1 de novembro de 2025
Opinião espontânea
Resposta da Heater Shop
We can’t thank you enough for the kind words about our products and services. Your review means a lot to us and lets us know we’re on the right track.
Ordering was quick and easy
Ordering was quick and easy. Hopefully delivery will be as good.
25 de outubro de 2025
Opinião espontânea
Resposta da Heater Shop
Thank you for your positive feedback. We appreciate your business with us.
Excellent experience
On-line calculator very useful. Easy to use website. Delivered next day. Handled a return easily and professionally.
24 de outubro de 2025
Opinião espontânea
Resposta da Heater Shop
We really appreciate your 5-star review. Thank you for choosing us — we hope to serve you again soon.
Really easy to access and order
Really easy to access what I was searching for, good straight forward provision of information regarding the product I was searching for. We already have Rointe products in our home so it was straight forward today ordering another radiator and was helpful that you listed associated products so we could get the remote control at the same time.
19 de outubro de 2025
Opinião espontânea
Resposta da Heater Shop
Thank you for giving us 5 stars! Your support helps us continue delivering great service and products.
Great price & plenty of stock
Easy to use website, plenty of stock and really great prices compared to electrical wholesalers and other heating suppliers.
17 de outubro de 2025
Opinião espontânea
Resposta da Heater Shop
Thanks for the fantastic rating! We’re glad we could provide a positive experience and truly appreciate the 5 stars.
Brilliant Service
Brilliant Service. Paid for the goods by PayPal without any problems. Ordered for next day delivery. The Geater Shop is a great company to deal with
16 de outubro de 2025
Opinião espontânea
Resposta da Heater Shop
Thank you for the 5-star rating! We’re thrilled you had a good experience, and we really appreciate you taking the time to rate us.
Simple clear process.
10 de outubro de 2025
Opinião espontânea
Resposta da Heater Shop
Thank you! Your 5-star rating means a lot to our team.
Resposta da Heater Shop
Thanks for the glowing rating!
Great price & delivered on time
Great price & delivered on time, thats all you can ask for these days. Hopefully a great product to but not tried it yet
26 de setembro de 2025
Opinião espontânea
Resposta da Heater Shop
Your review just made our day! We’re so glad to know you’re satisfied, and we truly appreciate your support.
Beware of Next Day delivery promise - check carefully for the actual delivery day
Promised next day delivery even thought it 10.00pm night when I ordered. Company argued that they meant orders before 3pm but this was not clear on their website. There is a counter up to 3pm but if you order later, as I did, the counter is not there. There is one other prompt about the time during the ordering process but it is possible to complete the purchase without seeing this because it is below the continue or payment buttons and one must scroll down to see it. Meanwhile, at the top of the page in clear view on every page is a logo stating Next Day Delivery. I have alerted the company to this change required to their webpages so as not to mislead customers.
DHL used for delivery and they failed to deliver even on what Edison House said was the next day.
When delivered DHL did not follow instructions to put in porch and reported that I signed for the package when no-one was in and it was left outside of the door.
26 de setembro de 2025
Opinião espontânea
Resposta da Heater Shop
Thank you for your feedback. We’re very sorry to hear about the issues you experienced with the delivery and that DHL did not follow your instructions as expected. We completely understand how frustrating that must have been.
Just to clarify, our next working day delivery applies to orders placed before 3pm, and our website does show a live countdown to the daily cut-off time. As your order was placed after 10pm, it was processed the following working day, in line with the service we advertise.
That said, we sincerely apologise for the additional delay caused by DHL and the way the parcel was handled on delivery. While this was unfortunately outside of our control, we are actively addressing such issues with our courier to improve the experience for our customers.
I found the site very easy to navigate…
I found the site very easy to navigate and as I knew which product I wanted to purchase beforehand it made the transaction very quick and easy
25 de setembro de 2025
Opinião espontânea
Resposta da Heater Shop
Thanks for the top rating! We’re glad you had a great experience.
Very prompt response to question sent…
Very prompt response to question sent in email and next day delivery promised with no delivery charge.
25 de setembro de 2025
Opinião espontânea
Resposta da Heater Shop
Fantastic to hear, thank you very much for the really great review.
Simple and easy
24 de setembro de 2025
Opinião espontânea
Resposta da Heater Shop
Thank you for the 5 star rating.
Easy process to order
Easy process to order. I’ll update my review once product received and fitted.
20 de setembro de 2025
Opinião espontânea
Resposta da Heater Shop
Thank you for the 5 stars. We really appreciate it!
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