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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fast delivery and well packaged premium products. Great website with good pictures representative of each product and color/design choices. The fit and finish…attention to detail and quality are abo... Ver mais

Classificada 5 em 5 estrelas

Hedon produce beautiful helmets and have an attentive customer service team. I’ve bought 2 of their helmets and most recently used their option of thicker cheek pads for one full face Heroine Interste... Ver mais

Classificada 5 em 5 estrelas

I had my reservations before diving into the world of Hedon, having exclusively worn 'Arai' helmets for many decades. The exemplary customer service I received when I needed to exchange an order for a... Ver mais

Classificada 5 em 5 estrelas

5 ⭐ Both Gina and Anne were excellent and gave me options to try before going straight to selling me additional linings for the helmet , i certainly didn’t feel pressured into buying other it... Ver mais

Informações sobre a empresa

  1. Loja de acessórios e equipamento para motos

Sobre Hedon

Escrito pela empresa

Based in London, Hedon believes in the perfect fusion of two essential elements: style and safety. Our brand represents a harmonious blend of cutting-edge engineering and timeless design, redefining the way you experience the open road.

Helmets and accessories crafted with meticulous attention to detail and noble materials, Hedon helmets are more than just protective gear; they are a statement of individuality and a testament to uncompromising quality. Built to last, our helmets are born from a passion for motorcycling and a deep respect for riders' safety, offering you the best of both worlds.

Join us in embracing the spirit of freedom, adventure, and unparalleled craftsmanship. Hedon Helmets - Where Safety Meets Style, Where Tradition Meets Innovation. Ride with confidence, ride with Hedon. #thehighisreal


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

594 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 63% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(594)

180 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Incredible quality and great customer service

Incredible quality and attention to detail, well worth the money. The size guide is accurate too. Plus the helpful and prompt customer service made all the difference. Received complimentary ratchets for my spare visor in my recent order. Great experience!

5 de setembro de 2025
Classificada 5 em 5 estrelas

Hedon Hedonist Helmet after 3 weeks.

This is one of the best companies I ever bought from. The Hedonism helmet was custom painted and is the lightest most comfortable helmet i have owned. I own a modular Shoei and gave it to a friend. Too heavy and hot!

Con- The paint is very sensitive to scratching. My helmet tapped on the ground (The shell did not get damaged with the light fall.) The paint chipped. I was surprised. My bad! Do not use the goggle strap to move the helmet. It is a snap and not a rivet! Maybe sew it in to the helmet or rivet in to the helmet it will not support the weight of the helmet.

Pro- I contacted Anne with photos to make sure the helmet was ok. She replied and told me the marks were purely cosmetic and the helmet survived just fine. She would get me instructions and pantone codes to match the touchup paint.

Con- Only use "D" Rings on the chin strap. No option for ratchet like on Shoei. Kind of a pain. A live with thing that the helmet is so awesome.

Semi-Con- I'm in USA. Hedon is in England. The time difference usually only allows for one email reply per day so communication can be spotty, but they do reply!. No phone number for customer service I can find.

Also- The liner is permanent. You cannot easily add a Cardo communication system to it and Hedon works with Sena. Just be aware. You can add the cardo, but it would require messing with the liner. I dont want to talk to anyone while I rise anyways, but music would be nice.

All that being said! I bought a full faced helmet for Chicago winters without hesitation. Will continue to buy from them. Best helmet out there.

8 de setembro de 2025
Classificada 5 em 5 estrelas

HEDON Headstrong! The best bycicle-helmet.

I've been searching for a bicycle helmet that suits my taste for a long time. For me, the HEDON Headstrong is the best bicycle helmet. The helmet impresses with its timeless design and outstanding quality. Clever features like the magnetic Fidlock buckle and high-quality materials reinforce the impression that I'm wearing the most beautiful and safe helmet. In my opinion, the helmet is worth every cent.

15 de setembro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Helme von Hedon sind schon etwas…

Helme von Hedon sind schon etwas besonderes. Aber sobald es Probleme gibt (Farbe, Lieferung, Extrakosten) macht sich Hedon rar, entschuldigt sich tausendmal und anstatt dem Kunden entgegenzukommen, dreht man den Spieß um oder bietet einen Rabatt...aber erst auf eine erneute Bestellung. 4Sterne für den Helm (zu überteuert) und max. 2 Sterne für Kundenfreundlichkeit. Tip: vorort bei einem Dealer Helm testen und kaufen!

28 de agosto de 2025
Classificada 5 em 5 estrelas

I needed to replace my Heroine Racer 1…

I needed to replace my Heroine Racer 1 that I purchased in 2018. Initially I thought I would try something different and bought from a competitor - cheaper and I felt a decent lid. However I realised my error which turned into an expensive one as I have now bought a new signature black heroine racer 2. The comparison with more mainstream helmets is stark - the comfort and field of view is exceptional and in every detail you see where the extra couple of hundred £ has gone. They are expensive but in my view are worth the money for many years of use. The racer 2 is quieter vs the 1, lighter and the new visor functionality an excellent upgrade. Also to note they come up bigger (i have a 59cm head and was an xl but am a large in the racer 2). Great service from Anne after a hiccup with delivery.

14 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Parfait MALLE !!

Que dire, si ce n'est répéter la qualité du produit, du choix des matériaux, de la peinture pour cette série limitée MALLE, toujours et encore sont au rendez-vous. Se sera mon second casque en 3 ans, et je trouve sincèrement que vous faites toujours de mieux en mieux.....

28 de julho de 2025
Classificada 1 em 5 estrelas

Disappointed of Hampshire

Hi,

I thought that I would buy one of your helmets to see what they were like.

The first helmet I ordered turned out to be unavailable in the size you had advertised. After some correspondence I changed the order, with your agreement to a helmet in XXL. When the helmet arrived, you described it as XL, XXL. Odd.

When I looked at it, it looks like a small.

Anyway, it seems the time has run out and you have managed to unload what I presume is a surplus size on a customer who wanted one of your helmets.

I am considering my options.

Alan Marshall

22 de julho de 2025
logótipo da Hedon

Resposta da Hedon

Dear Alan,

Thank you for taking the time to leave your feedback. We’re sorry to hear you feel disappointed, especially as we were in ongoing contact to try and make sure you received a helmet you would be happy with.

From our records, your original order was for a Hedonist Zinc in XL, which unfortunately was out of stock in that size. We explained that the largest size we offer in this model is XXL and also suggested other options. You initially considered the Made-To-Order version but later requested to switch to a different model, the Heroine x Bike Shed in XXL — which by then had sold out. We then provided you with the list of remaining XXL helmets in our Last Chance Sale, and you selected the Hedonist Signature Black XXL.

We updated your order accordingly and shipped it on 23rd July at no extra cost as a goodwill gesture. Upon receipt, you kindly acknowledged that our customer service was “fine” but said the helmet felt too small and that you would give it to your grandson. We immediately followed up asking where the fit felt tight and requesting your head measurement so we could recommend a better option or arrange a return/exchange within the 14-day return period.

On 28th July and again later, we sent reminders, and your last reply advised you were still “trying to find a tape measure” and hadn’t yet tried the helmet on. Unfortunately, we didn’t hear back after that, and the return period has since passed.

That said, even though we are now well beyond the return window, we would still be happy to make an exception on this occasion and arrange an exchange out of goodwill. If you’d like to take us up on this offer, please reply to our Customer Services email so we can help you find the right fit.

Kind regards,
The Hedon Team

Classificada 5 em 5 estrelas

Best helmet on the market

Best helmet on the market - this is my 2nd and either one exceeded my expectations. Pity though that we have to pay the extra taxes on the continent.

28 de julho de 2025
Classificada 5 em 5 estrelas

Really happy with my custom Hedon…

Really happy with my custom Hedon helmet. Communication throughout the process was clear and helpful. The design is clean, stylish, and well-made. You can tell a lot of care goes into the craftsmanship. It looks great and fits perfectly. Definitely worth it if you want something unique and high quality.

4 de agosto de 2025
Opinião espontânea

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