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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fast delivery and well packaged premium products. Great website with good pictures representative of each product and color/design choices. The fit and finish…attention to detail and quality are abo... Ver mais

Classificada 5 em 5 estrelas

Hedon produce beautiful helmets and have an attentive customer service team. I’ve bought 2 of their helmets and most recently used their option of thicker cheek pads for one full face Heroine Interste... Ver mais

Classificada 5 em 5 estrelas

I had my reservations before diving into the world of Hedon, having exclusively worn 'Arai' helmets for many decades. The exemplary customer service I received when I needed to exchange an order for a... Ver mais

Classificada 5 em 5 estrelas

5 ⭐ Both Gina and Anne were excellent and gave me options to try before going straight to selling me additional linings for the helmet , i certainly didn’t feel pressured into buying other it... Ver mais

Informações sobre a empresa

  1. Loja de acessórios e equipamento para motos

Sobre Hedon

Escrito pela empresa

Based in London, Hedon believes in the perfect fusion of two essential elements: style and safety. Our brand represents a harmonious blend of cutting-edge engineering and timeless design, redefining the way you experience the open road.

Helmets and accessories crafted with meticulous attention to detail and noble materials, Hedon helmets are more than just protective gear; they are a statement of individuality and a testament to uncompromising quality. Built to last, our helmets are born from a passion for motorcycling and a deep respect for riders' safety, offering you the best of both worlds.

Join us in embracing the spirit of freedom, adventure, and unparalleled craftsmanship. Hedon Helmets - Where Safety Meets Style, Where Tradition Meets Innovation. Ride with confidence, ride with Hedon. #thehighisreal


Informações de contacto

4,5

Excelente

TrustScore: 4.5 em 5

594 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 63% das suas opiniões negativas

Geralmente responde dentro de um mês

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,5

Todas as opiniões

(594)

180 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I had my reservations before diving…

I had my reservations before diving into the world of Hedon, having exclusively worn 'Arai' helmets for many decades. The exemplary customer service I received when I needed to exchange an order for a different size, as well as the quality of the product ended up with me now being the happy owner of not one, but two Hedon helmets!

2 de setembro de 2026
Classificada 5 em 5 estrelas

Nothing but the best…

Fast delivery and well packaged premium products. Great website with good pictures representative of each product and color/design choices. The fit and finish…attention to detail and quality are above reproach. I’ll only wear Hedon Helmets from now on.

26 de agosto de 2026
Classificada 5 em 5 estrelas

Producto supremo

El nivel del producto y la calidad en el servicio al cliente. Este es mi séptimo casco que les compro. La calidad con que están hechos es suprema. Saludos desde Argentina

26 de agosto de 2026
Classificada 5 em 5 estrelas

Fantastic Helmets!

Hedon delivered a really lightweight, beautiful finished helmet which suits absolutely perfect! Really happy with my purchase.
Thank you team Hedon, also for the pleasant communication.

9 de setembro de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

Disappointing quality on a bespoke helmet

I have purchased several Hedon helmets over the years and, generally, I have been very satisfied with their quality.

Unfortunately, my experience with the most exclusive and expensive helmet I have purchased from Hedon — a fully bespoke helmet that I personally designed — has been very disappointing.

The helmet features a custom gold cross, and after only a very minor scratch, the gold finish/paint chipped off surprisingly easily. I own other Hedon helmets that have occasionally suffered small knocks or even accidental drops, and while they may show a small mark, the paint has never come off like this.

For a bespoke product at this price level, I expected the finish and durability to be considerably better. It is particularly disappointing that the helmet I invested the most in is the one that has shown the poorest resistance.

I like Hedon and have been a repeat customer, which is precisely why this experience has been so disappointing. I don’t believe the quality of this particular finish is consistent with the price or with the standard I have experienced from my other Hedon helmets.

20 de agosto de 2026
logótipo da Hedon

Resposta da Hedon

Hi Javier,

Thank you for your feedback, and we’re sorry to hear about the issue with the finish on your bespoke helmet.

Every Hedon helmet, particularly our custom pieces, is handmade and carefully inspected throughout production before being approved for dispatch. We have reviewed our correspondence regarding your order but cannot find any previous report from you concerning the gold cross or its finish.

Hedon helmets are covered against defects in materials and manufacturing. Physical damage, normal wear and tear, or damage arising from use, handling or storage would not normally fall under the warranty.

We would nevertheless be happy to assess this properly. Please contact our Customer Services team with photographs of the affected area and your order details so that we can review whether this is a manufacturing issue and advise you accordingly.

As a returning Hedon customer, we’re particularly sorry to hear that this helmet has not met the standard you experienced with your previous purchases.

Hedon Customer Services

Classificada 4 em 5 estrelas

Nice product, good service, expensive shipping

Ordered a helmet and larger cheek pads in separate orders. Sent my measurements to someone at Hedon to verify, but it was still a bit big. So ordered the cheek pads. Both are amazing beautiful quality items, but the shipping cost from the UK. WOW! I get it for the helmet, it's a big item, but those cheek pads could have been tossed in a tyvek envelope and shipped for much less. Only gripe. Otherwise, I love my helmet!

5 de agosto de 2026
Classificada 5 em 5 estrelas

5 ⭐ experience

5 ⭐

Both Gina and Anne were excellent and gave me options to try before going straight to selling me additional linings for the helmet , i certainly didn’t feel pressured into buying other items before all options with the current product were explored.

A very good experience and has only enhanced the Hedon experience

Thank you

20 de agosto de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Hedon glove replacement

I ordered a pair of gloves, they fitted but a bit on the small side, l asked if they could be exchanged, no problem was the prompt response, a pre paid label was emailed, l now have my very nice gloves, excellent service 👍

15 de agosto de 2026
Opinião espontânea
Classificada 3 em 5 estrelas

Well I ordered gloves with a discount…

Well I ordered gloves with a discount code that I received faster than I expected and gloves were exactly as advertised. And the gloves are great so no complaints. But I ordered a helmet and visor a month and a half ago, which the gloves I ordered weeks after go great with, and there's been no change in the status since. Just that I ordered them. So at this point I have no idea if I'll even end up getting the helmet and visor. I've had this happen with another brand only to be eventually told that they're out of stock of the items after a month of waiting when it was in stock when I ordered it. So my experience was great with the gloves I bought but since I bought them because they match the helmet I haven't received or know if I'll ever receive it, I'll have to say my experience hasn't really been a good one.......or pending at best.

31 de julho de 2026
Classificada 5 em 5 estrelas

Noticeable Clink

July 28th, 2026, my 37th birthday, after seeing a light show at a racetrack near New York City’s only Casino, I saw the vision for the neighborhood, I reviewed newsletter emails I received and saw an email from Reg, Co-Founder of Hedon who shared a promo code on my Free Shipping order I conducted that night. I am so absolutely thrilled with my purchase, it is from a British Manufacturer or brand and is composed of the right material, Brass, similar to: Ceramics; Pewter; Sterling Silver; Wood; Glass and Stone, manufactured by European countries with monarchies Christianity as a State Religion, the UK and Denmark, this kind of discernment results in companies like Yale, lock manufacturer. The keyring does make a unique clinking sound whenever I handle my keys and the brand will get exposure to those inspecting my keys in my gym locker room for example! 🇬🇧

28 de julho de 2026

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