Just booked a ticket for myself, my 2 young kids,, my mum and sister to go to my Grandmother's funeral using a travel voucher i got given for cancelled during 2020 lockdown. Was very lucky to have 2... Ver mais
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Just booked a ticket for myself, my 2 young kids,, my mum and sister to go to my Grandmother's funeral using a travel voucher i got given for cancelled during 2020 lockdown. Was very lucky to have 2... Ver mais
A empresa respondeu
They are a con, scam company. Led us to believe and sent confirmation of round trip flights but sent a false email unknown to us. When checking return flights nothing was booked, we had to purch... Ver mais
If I could select minus stars I would! We booked flights in 2022, they made an error and issued us vouchers. We decided to use the vouchers for our honeymoon, however the service has been absolutely a... Ver mais
A empresa respondeu
I was very impressed with the quality of service and customer care provided by Hello Fights team and in particular my consultant Mr John Whiteman. This is a very professional company who followed thr... Ver mais
We offer expert and well-trained travel agents for Hello Flights from London, UK who will guide through to the best deals.
Reino Unido
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I had pleasant experience with helloflights. I bought ticket from Ramzy and he was helpful and professional.
John is a very good communicator smart to respond to ur call and emails. Good company to deal it
They are great people in the teams of workers
Great customer service from John and the team.
I was sceptical of being scammed at the beginning but John helped greatly with the booking and with a reward at the end.
Alex was just there to save me by finding me a good ticket and he explained everything to me Cleary all I need to know
Very good customer service received by Mr Ramsay highly recommend
Thank you to Ramsay who was very nice and helpful in assisting me booking my flight. He was prompt to reply and proactif with regards to all my queries
Just wanna say thanks to John from helloflight who was very helpful 👍🙂.
Overall satisfied with the service .
Thank
A colleague by the name of John provided really excellent customer service by explaining everything in detail, emailed all relevant corresppondence regarding my booking references and payments, as well as responding concisely to any queries or reservations I had.
The agent Ramsay was excellent and his customer service was amazing. He was very patient and calm through out the booking process. I ended up paying less for my flight ticket to US thanks to Ramsay.
I had the best customer service from Ramsay. Definitely using this service again for my next trip. Well done and keep it up .
John and Ahmed have got good customer service, I was grateful giving me time.
John whiteman is the best customer service representative I know big up John
The customer care support from John Whiteman was excellent. He treated me with respect and dignity.
Customer service was very good, was very patient with throughout everything 👌, would recommend to anyone who want to travel .
The agent Ramsey was a pleasure to deal with he made everything quick and easy. He was very experienced in the flight business and kept me very calm during the booking process
I book a plane ticket, they are very kind and helpful.
Prompt response to my enquiry. Follow up to ensure my needs are met.
This company is an absolute scam. Please do not use this company to book any flights. They are out to steal your money and they will stop answering your calls the moment you start asking about your ticket. Everyone will act as if they are professional but they are not at all. They will also pretend to be other people when you call. Please do not allow them to scam you. They are not legit and you should not provide them with any of your details.
This company is a scam because they tried to remove my comment. Any reputable company would reach out to a client to resolve such issues. However, we all know this company is a scam so they rather continue to post fake positive reviews. PLEASE STAY AWAY FROM HELLO FLIGHTS. Also keep in mind my review is Verified.

Resposta da Helloflights
Our experience with this company and John Whitman has not fallen short of a 5 star service. He remained professional throughout; answered all our enquires within a timely manner. Will be sure to recommend to friends and family.
Update!!! Avoid this company! They ask for reviews right after booking, but close to the departure date, they become unreliable.
A few weeks before our trip, they notified us of a flight cancellation, rebooked us, and provided a £500 voucher valid for 3 years. When attempting to use it in January, they claimed new terms, allowing only £100, with no clear communication or updated terms.
Despite reaching out twice via email, there's been no response. Legal advice has been sought. Cheaper travel agents might seem appealing, but the long-term costs can outweigh the benefits of booking directly with airline!
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