Generally the quality of the food and the portion sizes are good. However, the meal choices are frequently too much of the same old ones. The vegetarian options especially often lack imagination - a... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Easy to follow recipes. Cost effective for families. We couldn't afford to eat the way we do if we did not have hello fresh. The cost of living makes it unaffordable for big families. All ingrediants... Ver mais
A empresa respondeu
Food is tasty and varied. Costing approx $30 per dinner meal for two people once weekly discount applied. Delivery was an issue for us, food not arriving as scheduled, finding it hard to... Ver mais
A empresa respondeu
Great quality of food, we love that we are able to select the different meals and there's a huge variety. It's fantastic to try out something new and the instructions are easy to follow.
Informações sobre a empresa
Escrito pela empresa
HelloFresh delivers great recipes and fresh ingredients to your home each week. Cook fast healthy recipes designed by nutritionists and chefs.
Informações de contacto
Nova Zelândia
- hellofresh.co.nz
4,0
Bom
15 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Quality of ingredients is very high
Quality of ingredients is very high. Tons of recipes to accommodate the fussiest of eaters. Recipes are clear and easy to understand.
29 de maio de 2026
Resposta da HelloFresh New Zealand
We're so glad to hear that you appreciate the high quality of our ingredients and that our recipes are easy to understand. It's wonderful to know we can accommodate even the fussiest eaters!
- Daren
Happy customer
A very nice product particularly the meat and so easy to follow instructions and always a yummy meal
25 de junho de 2026
Resposta da HelloFresh New Zealand
Thank you for your wonderful five-star review! We are so happy to hear that you particularly enjoy the meat in our meals and find the instructions easy to follow, resulting in a yummy meal every time.
- Daren
Really loving all the HelloFresh meals…
Really loving all the HelloFresh meals we've been getting. Always the best quality meat and Really nice side dishes.
Life is much easier with HelloFresh and more cost effective.
21 de julho de 2026
Resposta da HelloFresh New Zealand
We're so happy to hear how much you're enjoying your HelloFresh meals! It's wonderful to know that you appreciate the quality of our ingredients and the delicious side dishes. We're thrilled that we can make life easier and more cost-effective for you.
- Daren
Resposta da HelloFresh New Zealand
We're so glad to hear you appreciated our wide variety of choices. We always aim to offer something for everyone.
- Daren
Some of the meals do not feed 4…
Some of the meals that are to feed 4 people are very small and really not enough for 4 adults. I cancelled this last time due to the quantities being poor. Some of the meals have improved, such as the pies but then I find these are not available all the time.
I will order for another couple of weeks and then if the meal quantities are not enough I will cancel my subscription
7 de julho de 2026
Resposta da HelloFresh New Zealand
Hi Shona,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Elise
Customer Resolution Specialist
HelloFresh
Food has been great
Food has been great. I have never been a cook but with the simple recipes my wife love it more. I'm wiping out some A class meals
18 de agosto de 2026
Resposta da HelloFresh New Zealand
We are so happy to hear that our simple recipes have helped you create wonderful meals that your wife loves! We appreciate you sharing your positive experience.
- Daren
Hello Fresh - definitely!l
Quality products, which are fresh. Proportions are generous - plenty for 2 people.
Recipes are easy to follow, easy to do, & usually not too long in the making.
Delivered right to your door. Well packed, with ice packs to ensure products are kept cool, if box can't be retrieved from delivery area straightaway.
Great choices to pick from, & a good variety of different meats, or vegetarian..
14 de julho de 2026
Resposta da HelloFresh New Zealand
We are so happy to hear that you are enjoying the quality and freshness of our products, and that the generous proportions are working well for you. We're also delighted that our recipes are easy to follow and quick to prepare. It's wonderful to know that our delivery and packaging, including the ice packs, meet your expectations for keeping everything cool. We appreciate your positive feedback on our variety of choices!
- Daren
Resposta da HelloFresh New Zealand
We're so happy to hear you're loving your HelloFresh nights! We appreciate you sharing your positive experience with us.
- Daren
Food in always fresh
Food in always fresh. Delivered on time. Makes my dinners so easy and hassle free. Can change my orders if I need to.
12 de maio de 2026
Resposta da HelloFresh New Zealand
We're so happy to hear our fresh food and timely deliveries make your dinners easy and hassle-free! We appreciate your kind words.
- Daren
We have found the meals are very good…
We have found the meals are very good and the recipes easy to follow. Apart from a missed delivery there has been no bother receiving ourorders.
7 de julho de 2026
Resposta da HelloFresh New Zealand
We're glad to hear you're enjoying our meals and finding the recipes easy to follow. We sincerely apologize for the missed delivery you experienced. We are always working to improve our service.
- Daren
Easy way to reduce stress around meals.
I love receiving my preplanned meals each week. It reduces the stress of "what to cook", the meals are tasty and easy to prepare with clear instructions. It would be great way to teach someone how to cook. There has been an improvement in vegetable freshness compared to a couple of years ago. It also reduces my spend for "extras" at the supermarket. I no longer browse the shelves and buy things I don't need - I have a short detailed list which is easy to make quick trips to the supermarket to get the 3-4 things needed.
2 de junho de 2026
Resposta da HelloFresh New Zealand
We are so pleased to hear that our pre-planned meals have brought such positive changes to your weekly routine! It is wonderful to know that we are helping to reduce your stress around meal preparation and that you find our meals tasty and easy to follow. We are especially happy to hear about the improvement in vegetable freshness and how our service has positively impacted your supermarket trips and budget. Thank you for sharing such thoughtful and detailed feedback; it truly motivates us to continue providing a valuable service.
Great recipes and tasty food
Great recipes and tasty food. Very easy prep. Meat portions could be a little bigger.
Deliveries on time, every time
9 de setembro de 2025
Resposta da HelloFresh New Zealand
We're so happy you're enjoying our recipes and the easy prep! We appreciate your feedback regarding meat portions and will certainly consider it as we refine our offerings.
Dinner & lunch made easy
Easy to choose my favorite types of food weekly. Everything in one bag per recipe. Food is fresh or if there's any issue it's easy to report & be compensated. The meals are large, tasty & easy to prepare. I don't have nightly dinnertime decision fatigue as I've chosen once a week & can just get on with cooking. No need for supermarket shops midweek. Delivery to my door is tracked, boxes always arrive chilled.
6 de janeiro de 2026
Resposta da HelloFresh New Zealand
We are so glad to hear that our service has made your weekly meal planning easier and more enjoyable! It's wonderful to know that the freshness of our ingredients, the convenience of our packaging, and the ease of preparation are all contributing to a positive experience for you. We truly appreciate your feedback regarding the large, tasty meals and the elimination of dinnertime decision fatigue. We are also pleased that our tracked delivery and chilled boxes meet your expectations. Thank you for sharing your positive experience with us!
Worry free cooking
Excellent service, from delivery to each meal packed in one bag. Appreciate knowing in advance daily meals, not having to think of what to cook each day. Delicious flavors 😋
18 de agosto de 2026
Resposta da HelloFresh New Zealand
We're so happy to hear you're enjoying the excellent service, from delivery to the convenience of pre-packed meals. It's wonderful that you appreciate knowing your daily meals in advance and find the flavors delicious!
As advertised.
Great recipes, especially to share the cooking load across the whole family. Noone asks "What's for dinner". As advertised, as expected. Deliveries prompt, communication spot on. I would like to see a return to less soft plastic, more paper bags.
14 de abril de 2026
Resposta da HelloFresh New Zealand
We're so glad to hear you're enjoying our recipes and that they're helping with family meal planning! It's wonderful that our deliveries and communication have met your expectations. We truly appreciate your feedback regarding the packaging and are actively exploring ways to reduce soft plastic and increase paper alternatives.
Incredible choice
Every meal is a lot more tasty that I thought they would be. I’ve done food boxes years ago and it became very same same in taste. I love that you can choose from so many meals and that it’s easy to change how many people and meals you get. Great for flexibility.
4 de agosto de 2026
Resposta da HelloFresh New Zealand
We are so happy to hear that our meals have exceeded your expectations and that you're enjoying the variety! We understand how important flexibility is, and we're glad our options for changing meal and serving sizes are working well for you. Thank you for your wonderful feedback!
Hellofresh is fantastic
Hellofresh is fantastic, fresh amazing ingredients with it seems hundreds of recipes. We have been enjoying it for nearly a year and certainly don't look like changing.
21 de agosto de 2026
Resposta da HelloFresh New Zealand
We're so happy to hear you've been enjoying our fresh ingredients and wide variety of recipes for nearly a year! It's wonderful to know you're not looking to change. Thank you for your fantastic feedback!
The quality of the food in the boxes is…
The quality of the food in the boxes is excellent. The recipes are full of flavour and easy to cook.
20 de agosto de 2026
Resposta da HelloFresh New Zealand
We're absolutely delighted to hear that you're enjoying the excellent quality of our food and finding our recipes flavorful and easy to prepare! Thank you for sharing your positive experience with us.
Love the different flavors you come up…
Love the different flavors you come up with
Keep all the ingredients together for each meal so I know that is what I need for the meal
14 de julho de 2026
Resposta da HelloFresh New Zealand
We're so happy to hear you enjoy our diverse flavors! We appreciate your feedback regarding keeping ingredients together for each meal; we'll certainly consider this for future improvements.
The meals are tasty and I appreciate…
The meals are tasty and I appreciate the convenience, however every week there is something wrong. Either with the ingredients or the delivery, or the instructions or not including the right recipe, or no recipes at all. I don’t think I would recommend your service to others.
5 de maio de 2026
Resposta da HelloFresh New Zealand
Hi Andrew,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.
Elise
Customer Resolution Specialist
HelloFresh
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.