HelloFresh New Zealand Opiniões 

14 946
•
TrustScore: 4 em 5

4,0

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Generally the quality of the food and the portion sizes are good. However, the meal choices are frequently too much of the same old ones. The vegetarian options especially often lack imagination - a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Easy to follow recipes. Cost effective for families. We couldn't afford to eat the way we do if we did not have hello fresh. The cost of living makes it unaffordable for big families. All ingrediants... Ver mais

A empresa respondeu

Classificada 2 em 5 estrelas

Food is tasty and varied. Costing approx $30 per dinner meal for two people once weekly discount applied. Delivery was an issue for us, food not arriving as scheduled, finding it hard to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great quality of food, we love that we are able to select the different meals and there's a huge variety. It's fantastic to try out something new and the instructions are easy to follow.

Informações sobre a empresa

  1. Serviço de encomenda de comida online
  2. Fornecedor de produtos alimentares

Escrito pela empresa

HelloFresh delivers great recipes and fresh ingredients to your home each week. Cook fast healthy recipes designed by nutritionists and chefs.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

15 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,0

Todas as opiniões

(14 946)

576 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

The recipe are easy to follow i work…

The recipe are easy to follow i work silly hours in when I get home most times I just have egg on toast or nothing the meals are giving motivation and the flavors delicious.

14 de julho de 2026
logótipo da HelloFresh New Zealand

Resposta da HelloFresh New Zealand

We're so glad to hear that our easy-to-follow recipes and delicious flavors are providing motivation for your meals, especially with your busy schedule! Thank you for sharing your positive experience.

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Ricka 💚

Classificada 5 em 5 estrelas

Fresh ingredients

Fresh ingredients. Easy recipes. Such a game changer. Simple ordering system.

28 de abril de 2026
logótipo da HelloFresh New Zealand

Resposta da HelloFresh New Zealand

We're delighted to hear that our fresh ingredients and easy recipes have made such a positive difference for you! It's wonderful to know you find our ordering system simple. Thank you for your fantastic feedback.

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Ricka 💚

Classificada 4 em 5 estrelas

Variety of meats & separate bags for…

Variety of meats & separate bags for each meal

9 de dezembro de 2025
logótipo da HelloFresh New Zealand

Resposta da HelloFresh New Zealand

We're happy to hear you appreciate the meat selection and the individual meal packaging. We value your feedback!

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Ricka 💚

Classificada 4 em 5 estrelas

Tonight's meal was missing an important component

Tonight's meal was missing the Garlic Stir-Fry Sauce. I had to improvise the Sticky Korean Beef Rump & Corn Slaw. What I created still worked, but having all the ingredients in pack 38 would have been great

25 de agosto de 2026
logótipo da HelloFresh New Zealand

Resposta da HelloFresh New Zealand

We're sorry to hear that an ingredient was missing from your meal kit. We understand how frustrating it is when you have to improvise, and we appreciate you letting us know. We are always working to ensure all components are included.

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Ricka 💚

Classificada 5 em 5 estrelas

My experience with Hello Fresh

My experience with Hello Fresh
Has been very good.. From Delivery right through to delicious Food. the quantity. the price.
It's Coming up to a year..❤️

8 de outubro de 2025
logótipo da HelloFresh New Zealand

Resposta da HelloFresh New Zealand

We are so happy to hear you've consistently enjoyed our deliveries, delicious food, and the value we offer over the past year! We truly appreciate your wonderful feedback.

If you have any questions or feedback, we're available 24/7 and are happy to help! 😊

You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz. 💬

Happy cooking! 😊

- Ricka 💚

Classificada 5 em 5 estrelas

Have just received my second Meal box…

Have just received my second Meal box for 2 people and so far so good. Packaging is environmentally friendly.
All ingredients are labeled, great portion sizes easy to follow Prep & Cooking instructions.
And so far after my First box meals the meals have been Awesome.

18 de agosto de 2026
Opinião espontânea
logótipo da HelloFresh New Zealand

Resposta da HelloFresh New Zealand

We are so happy to hear that you're enjoying your meal boxes! It's wonderful to know that our environmentally friendly packaging, clearly labeled ingredients, and easy-to-follow instructions are making your experience great. We're especially glad that the meals have been awesome for you. Thank you for sharing your positive feedback with us!

Classificada 3 em 5 estrelas

a bit boring

the meals are very same same but different cabbage with 3 out of 5 meals
low calorie option selected however will change for better variety
service great, quality so so bagged salad never lasts
would be a good option to have weekly /fortnightly plans

25 de agosto de 2026
logótipo da HelloFresh New Zealand

Resposta da HelloFresh New Zealand

Hi Ange,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. We’ve reached out privately and look forward to connecting to make things right.

Elise
Customer Resolution Specialist
HelloFresh

Classificada 4 em 5 estrelas

Great meals, add ons can make it more expensive.

Excellent delivery service, the meals are quick and easy to prepare.
I disagre with some meals that offer more variety have an extra cost added. which can limit selection.

18 de agosto de 2026
logótipo da HelloFresh New Zealand

Resposta da HelloFresh New Zealand

We appreciate your feedback on our delivery service and meal preparation. We understand your concerns about the additional cost for meals with more variety, and we are reviewing our pricing structure to ensure a wider selection remains accessible.

Classificada 5 em 5 estrelas

Good variety of meals

Good variety of meals. Beautiful fresh, good quality ingredients.

6 de janeiro de 2026
logótipo da HelloFresh New Zealand

Resposta da HelloFresh New Zealand

We are so happy to hear you enjoyed the variety of our meals and found our ingredients to be fresh and of good quality! Thank you for your wonderful feedback.

Classificada 5 em 5 estrelas

Reliable and great recipes to cook and…

Reliable and great recipes to cook and enjoy with a vast selection of choices

21 de julho de 2026
logótipo da HelloFresh New Zealand

Resposta da HelloFresh New Zealand

We're so pleased to hear that you find our recipes reliable and enjoyable, and that you appreciate the wide variety of choices we offer. Your positive feedback means a lot to us!

Classificada 5 em 5 estrelas

Meals that the family love

Meals that the family love with no fuss.

We all enjoy cooking, but we work full time and just aren't organised enough to plan a week of meals and have all the right ingredients on hand. Hello Fresh make it so easy to put a delicious healthy meal on the table with minimal effort with their effortless delivery service, fresh seasonal ingredients, and easy instructions. Thank you!

5 de maio de 2026
logótipo da HelloFresh New Zealand

Resposta da HelloFresh New Zealand

We are so happy to hear that our service has made it easier for your family to enjoy delicious and healthy meals, even with your busy schedules! It's wonderful to know that our effortless delivery, fresh ingredients, and clear instructions are making a positive difference in your week. We truly appreciate you taking the time to share your positive experience with us.

Classificada 5 em 5 estrelas

Our box arrived earlier than scheduled…

Our box arrived earlier than scheduled and everything was in the box as needed. The recipes were enjoyed by both of us and the variety of meals has been great

4 de agosto de 2026
logótipo da HelloFresh New Zealand

Resposta da HelloFresh New Zealand

We're so happy to hear that your box arrived early and that you're enjoying the variety of meals and recipes! It's wonderful to know that you both loved them.

Classificada 4 em 5 estrelas

Fresh quality ingredients

Fresh, quality ingredients and the portion size is generous.
Easy to follow recipes but there are times when a random ingredient is mentioned in the steps but nowhere else on the recipe card.
Always arrives on time and in good condition for a rural
Delivery

23 de agosto de 2026
logótipo da HelloFresh New Zealand

Resposta da HelloFresh New Zealand

We're happy to hear you're enjoying our fresh ingredients and generous portions, and that deliveries arrive on time! We appreciate you bringing the recipe card discrepancy to our attention; we are reviewing our process to ensure all ingredients are clearly listed.

Classificada 5 em 5 estrelas

The choices are amazing

The choices are amazing, they are easy to make, the food is fresh and healthy. the website is easy to use.

7 de abril de 2026
logótipo da HelloFresh New Zealand

Resposta da HelloFresh New Zealand

We're so happy to hear you're enjoying our amazing choices, fresh and healthy food, and easy-to-use website! Thank you for your wonderful feedback.

Classificada 4 em 5 estrelas

Love Hello Fresh

Love Hello Fresh. Big family and this way everyone helps with the cooking and enjoys doing it. So handy and don't need to think about what's for dinner every night

23 de agosto de 2026
logótipo da HelloFresh New Zealand

Resposta da HelloFresh New Zealand

We're so glad to hear that Hello Fresh is a hit with your big family and makes mealtime enjoyable for everyone! It's wonderful that our service helps with cooking and takes the stress out of planning dinner. Thank you for your positive feedback!

Classificada 1 em 5 estrelas

Incorrectly charged me and sent me…

Incorrectly charged me and sent me order that caused undue financial hardship and no one I could contact to dispute

24 de março de 2026
logótipo da HelloFresh New Zealand

Resposta da HelloFresh New Zealand

Hi Ajay,
Thank you so much for your review and giving us the opportunity to reach out and address your concerns. Our goal is to understand your experience and provide any support you need, in a way that’s most convenient for you. You can give us a buzz on (09) 886 9589 or send us a direct message on Facebook at http://fb.com/msg/hellofreshnz 💬

Elise
Customer Resolution Specialist
HelloFresh

Classificada 5 em 5 estrelas

Superb flavors and good quality ingredients.

Good quality ingredients, and I love how the instructions make me feel like I am a real chef cooking great dishes bursting with flavors!
My fussy kids can No longer complain about my food!
Thank You HelloFresh!:)

16 de agosto de 2026
logótipo da HelloFresh New Zealand

Resposta da HelloFresh New Zealand

We are so happy to hear that our instructions have empowered you to feel like a real chef, creating delicious meals that even your fussy kids love! It's wonderful to know we've brought joy to your family dinners. Thank you for sharing your positive experience with us!

- Daren

Classificada 5 em 5 estrelas

Arrived in great condition.

Arrived in great condition.
Recipes easy to follow.
End result we loved all e meals.
Plenty to eat.

15 de agosto de 2026
logótipo da HelloFresh New Zealand

Resposta da HelloFresh New Zealand

We're so happy to hear that our meals arrived in great condition and that you found the recipes easy to follow, resulting in delicious dishes for you to enjoy! Thank you for your wonderful feedback.

- Daren

Classificada 5 em 5 estrelas

With a growing family

With a growing family, HelloFresh has taken away all the stress meal planning, shopping, and ensuring we eat varied meals. Thoroughly enjoying it!

24 de fevereiro de 2026
logótipo da HelloFresh New Zealand

Resposta da HelloFresh New Zealand

We are so happy to hear that HelloFresh has been a great help for your growing family! It's wonderful to know we've made meal planning and shopping stress-free. Thank you for your kind words!

- Daren

Classificada 4 em 5 estrelas

The meals are tasty and convenient

The meals are tasty and convenient. A lot of chicken meals. The ingredients are always fresh and of good quality

21 de julho de 2026
logótipo da HelloFresh New Zealand

Resposta da HelloFresh New Zealand

We're so glad to hear you're enjoying the freshness and quality of our meals! We appreciate your feedback regarding the variety of our chicken dishes.

- Daren

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