Hellofresh Ireland Opiniões 3135

TrustScore: 4 em 5

3,8

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

Normal menu is okay but the good stuff is far more expensive. Favourites don't come back on the menu so can't re-order them. Missing ingredients are a big issue and occurring frequently. Customer serv... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

HelloFresh has made my life so much easier. I don’t have to do shopping anymore because they send all the ingredients, and they’re always fresh. The recipes are simple to follow, so cooking is qui... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

There is a very good selection of meals of varying complexity and style. I appreciate the fact that I have options between things I can throw together rapidly or things with greater sophistication. I'... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

SCAM – Please be careful when ordering. They take your card details at the start and advertise a cheaper first box price (for example, €27). However, the website is very confusing. Food selections... Ver mais

A empresa respondeu

Informações sobre a empresa

Escrito pela empresa

You'll choose your favourites from our weekly menu of exciting recipes and decide how many meals you'd like for however many people. Then, we'll deliver those recipes and fresh ingredients to your door, every week, so you can cook delicious dinners of your choice. We've got recipes for everyone from meat eaters to vegetarians, families to couples and from those with low calorie preferences to those who just want quick and easy recipes to save even more time in the evenings! Most importantly, you're in control of your box, so you can skip a week or two whenever you like in your account area. #HelloFreshIE #hellofreshireland


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Classificada 3 em 5 estrelas

Calls at 8:20

Food and service are decent, price really creeps up is one downside but when you cancel they just don’t stop calling- like what company’s retention team calls you at 8:20 in the morning?

10 de fevereiro de 2026
Opinião espontânea
logótipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Leo Devenney,

Thank you for taking the time to leave us a review, we really appreciate your feedback!

We’re glad to hear you had a positive experience overall, and your comments truly help us understand what’s working well and where we can improve. While we noticed the 3-star rating, we’re always striving to turn a good experience into a great one, and your insights are invaluable in helping us get there.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
Portia💚
The Hellofresh Team

Classificada 5 em 5 estrelas

All the dishes so far have been…

All the dishes so far have been delicious with good portions and excellent quality ingredients

29 de janeiro de 2026
logótipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Marie A Healy,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Classificada 5 em 5 estrelas

Convenient

The convenience of having just the right amount of ingredients is great..there’s absolutely no food waste at all…also very handy for the days I don’t want to spend ages cooking….great variety of meals to choose from each week

29 de janeiro de 2026
logótipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Fluffy Cushion,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Classificada 3 em 5 estrelas

Unfortunately we had a few issues

Unfortunately we had a few issues. We ordered for 4 nights from
The Wednesday but box was day late and did not arrive until Thursday! We got a mail to apologise but no explanation. Out of the 4 meals, two were chicken. We had no chicken included in the box (meant for 2x4 people) but got pack of prawns- got a mail to say we could use instead, you cannot use prawns in chicken burger!
I phoned to advise and we got credit for the week ahead. Our experience was but good, I will see how next week goes but this week we had to shop for our Norma dinners so was a waste of money really.

3 de fevereiro de 2026
logótipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Sharon Scanlon,

Thank you so much for bringing this to our attention!

It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
Portia💚
The Hellofresh Team

Classificada 5 em 5 estrelas

Good food

Good tasty, fresh food

1 de fevereiro de 2026
logótipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi AH,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ann💚
The Hellofresh Team

Classificada 5 em 5 estrelas

Work together

Learning about how to make ingredients work together ! I’ve made two really tasty meals that I can choose myself!

30 de janeiro de 2026
logótipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Roisin,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

-Ann💚
The Hellofresh Team

Classificada 3 em 5 estrelas

Need to get contents correct for…

Need to get contents correct for recipes ordered. Ingredients could be fresher , talking about veg. And recipe cards should be included. I know they can be accessed through the app but if ur not in a good area for reception , u can't get the information.

2 de fevereiro de 2026
logótipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Margaret,

Thank you so much for bringing this to our attention!

It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
– Ann 💚
The Hellofresh Team

Classificada 3 em 5 estrelas

Easy and straightforward recipe.

Easy and straightforward recipe.

One ingredient was misding though so im not sure if ill order again

2 de fevereiro de 2026
logótipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Brid,

Thank you for taking the time to leave us a review, we really appreciate your feedback!

We’re glad to hear you had a positive experience overall, and your comments truly help us understand what’s working well and where we can improve. We’re always striving to turn a good experience into a great one, and your insights are invaluable in helping us get there.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Thanks again for your support, we hope to serve you again soon!

Warm regards,
Ann
The Hellofresh Team

Classificada 5 em 5 estrelas

I love the fresh food and how easy it…

I love the fresh food and how easy it is , and the lack of waste is also great , and I live how easy it is to try new foods and recipes

14 de novembro de 2025
logótipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Rachel,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ann💚
The Hellofresh Team

Classificada 5 em 5 estrelas

Excellent recipe cards and simple…

Excellent recipe cards and simple recipes.
Great variety with fresh products.

2 de fevereiro de 2026
logótipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Ciaran,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ann💚
The Hellofresh Team

Classificada 4 em 5 estrelas

The service is excellent but not environment friendly

The service is excellent, food is fresh, recipes delicious, presentation fantastic. It helped me learn how to use different ingredients and try new things.
The only thing that makes me doubt is that all the packaging generates huge amounts of waste.

30 de janeiro de 2026
logótipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Flavia,

Thank you for taking the time to leave us a review, we really appreciate your feedback!

We’re glad to hear you had a positive experience overall, and your comments truly help us understand what’s working well and where we can improve. We’re always striving to turn a good experience into a great one, and your insights are invaluable in helping us get there.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Thanks again for your support, we hope to serve you again soon!

Warm regards,
Ann
The Hellofresh Team

Classificada 5 em 5 estrelas

I was very satisfied,everything…

I was very satisfied,everything prepared, ready to cook, fresh products and perfect delivery. Recommend 100%

2 de fevereiro de 2026
logótipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Vilma,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ann💚
The Hellofresh Team

Classificada 5 em 5 estrelas

Give it a try! You’ll agree with me!

I was a bit sceptical at first but said I’d give it a try and so glad I did. I was shopping every week to the tune of nearly 200€ the following week I was throwing what I hadn’t used in the bin! With the hello fresh my husband says it’s like living with a chef! We don’t have the ordinary run if the mill meals anymore that I was loathing to cook!! Hello Fresh is fantastic and I haven’t been paid to say that!!

29 de janeiro de 2026
logótipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Cathy,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ann💚
The Hellofresh Team

Classificada 2 em 5 estrelas

I never received my order

I never received my order. I did get refunded

3 de fevereiro de 2026
logótipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Chantal,

Thank you so much for bringing this to our attention!

It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
– Ann 💚
The Hellofresh Team

Classificada 1 em 5 estrelas

Dreadful so disappointing

Dreadful so disappointing. I’ve used HelloFresh in San Francisco they were fab . Wrong address called explained not listening happened again this week delivery truck does not have correct eircode not my fault. They are unwilling to credit my bank . Not my fault at all I’ve spoken to customer service 3times . I even went and picked up box and veg were slimy I have cancelled and will never use again .

6 de fevereiro de 2026
Opinião espontânea
logótipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Cathy,

Thank you so much for bringing this to our attention!

It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
– Ann 💚
The Hellofresh Team

Classificada 5 em 5 estrelas

So happy with this

So happy with this
Love cooking dinner now
Menus delicious she’s still getting her protein every day. It’s ridiculous.

23 de janeiro de 2026
logótipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Ciara,

Thank you so much for the five stars!

We are delighted to hear that our boxes are working for your household!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

- Ann💚
The Hellofresh Team

Classificada 2 em 5 estrelas

The veggies I got for the meals were…

The veggies I got for the meals were old battered and bruised. When I signed up first it had the dietary preferences low carb and high protein, but when I pay for the subscription and get to picking the meals section it was all pasta, rice and potatoes, and wasn't suitable for me at all. And then there's the calorie conscious side of things where the "calorie smart" meals were still minimally 400-500 calories and that's without added oil, which there is a lot of in the recipes. When I made the meal it was delicious but this is not for people who have specific dietary requirements, although some may find it helpful.

4 de fevereiro de 2026
Opinião espontânea
logótipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Hannah,

Thank you so much for bringing this to our attention!

It's really upsetting to hear about the experience you have had trying to use our services, and we cannot apologise enough for any stress caused.

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

All the best,
– Ann 💚
The Hellofresh Team

Classificada 5 em 5 estrelas

No waste

No waste. Not having to think about what to cook. Husband happy to have a go at cooking. 3 brilliant reasons!

26 de janeiro de 2026
logótipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Mrs Paula Senior,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Classificada 5 em 5 estrelas

I just think Hello Fresh is a great subscription

I just think Hello Fresh is an excellent subscription
So great not to have to think about what too cook
Saves so much time to get all
The ingredients and not have to go to supermarket
Great selection of veggie options too

2 de fevereiro de 2026
Opinião espontânea
logótipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Maura Grogan,

Thank you so much for the five stars! ⭐

We’re so glad you’re loving the meals, especially the healthy ones! 🥗💚

We totally understand wanting to reorder a favourite, it just means it was really good! 😄 While our menus change weekly to keep things fresh and exciting, we do try to bring back popular recipes whenever we can. Fingers crossed your faves make a comeback soon!

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊

Portia💚
The Hellofresh Team

Classificada 4 em 5 estrelas

Fresh food and taste delicious

Food is very fresh taste great ,easy to cook and step by step instructions done in 30 mins ribs are fab .

26 de janeiro de 2026
logótipo da Hellofresh Ireland

Resposta da Hellofresh Ireland

Hi Michaela,

Thanks so much for giving us a try, we’re so glad that you enjoyed the wide variety and delicious flavours.

If there’s anything we can do to turn that 4 into a 5, we’d love to hear it! Please don’t hesitate to let us know, we’re always looking to improve. 😊

Here’s to more tasty, hassle-free meals ahead! 🥗✨

If you need any further assistance, please don’t hesitate to re-initiate the chat here: https://www.hellofresh.ie/contact-us or contact our Customer Support team at +353 1 223 8958.

Happy cooking! 😊
– Ann💚
The Hellofresh Team

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