Since Heritage was bought out or taken over by this new company I can say the following. The service has dropped to near nothing. One order of Killion filters and housings took me over three months to... Ver mais
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Since Heritage was bought out or taken over by this new company I can say the following. The service has dropped to near nothing. One order of Killion filters and housings took me over three months to... Ver mais
A empresa respondeu
It tools months for the item to be received. I got 2-3 revised delivery comments each weeks out. Yet I was charged immediately for the item. If delivery is not known at the time the order is pla... Ver mais
A empresa respondeu
Your company was great. But the UPS delivery didn’t get the part to me until 2 days later, not next day as I was told. I recommend giving your customer the option to pay a little extra for next day de... Ver mais
I had never dealt with Heritage before so I was a little apprehensive to place an order. I called to order a part for an oven. The operator asked if I had model and serial numbers and I replied. She... Ver mais
Heritage Parts is now Parts Town! Parts Town & Heritage Parts have come together to provide all the genuine OEM parts you need and take your experience to the next level. We’re talking amped up inventory of OEM parts and super-charged, personal customer service. Bigger, better and we’re just getting started. For more information, please visit https://www.partstown.com/together.
1200 Greenbriar Dr, 60101, Addison, IL, Estados Unidos da América
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Customer service went out of their way to answer all of my questions and look for any other parts I might need.
Michele Maile is a superstar, dont need to say more.
wrong product shipped--two different sku stickers on packaging. Honest mistake--I'm ok, just need the correct item shipped asap

Resposta da Heritage Parts is now Parts Town
Easy ordering process with rapid shipping and delivery. Constant, almost too frequent, communication through email. Order arrived complete and correct.
Our Rep Jordan Becktell is the BOMB! She always answers the phone quickly and gets us answers ASAP! She always has a great attitude! She is my main reason i do business with you guys.
good customer service, easy to find any part . Just price is very high....
The ordering and delivery process was quick and easy. I'm very pleased.
Good morning I had the pleaser of purchasing parts from Heritage and can't say enough. It was easy to place the order and I received them in a timely manner.I will use them in the future.
Good website, fast service. I think the cost of the part is excessive and $20.00 is too much for shipping, but overall best price for this part for a 26 year old Viking stove.
Part is fine but 24 dollars to ship a 7 dollar part in an envelope seems a bit much.
Dave Lake is always on point with all my parts needs. Friendly and easy to work with. That is why we order from Heritage Parts!
Thanks, Giff (Auxiliary Services Corp)
You know you're all awesome, especially Robin Ross. keep up the good work and great prices!
It tools months for the item to be received.
I got 2-3 revised delivery comments each weeks out.
Yet I was charged immediately for the item.
If delivery is not known at the time the order is placed then don’t charge the customer until the product is confirmed delivered

Resposta da Heritage Parts is now Parts Town
Great service but your shipping costs are astronomical. Bought $19 worth parts and it was $23 to ship. Seems off base to me
Thank you for getting a replacement relay for our ICEOMATIC ice maker. The part came earlier that expected.
fast shipping, very good friendly service on the phone. prices are competitive. i wish only that I did not haft to read the covid 19 page every time I log onto my account and haft to wait for it to go away even after hitting the x button multiple times.
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