My order was for side windows on my 1970 VW Bus restoration project. I was having difficulty finding replacement windows in the US and found them at Heritage in the UK. They shipped and arrived in a v... Ver mais
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Leia as opiniões dos outros
Heritage parts are a great company to deal with .Cheaper than Ireland and shipped immediatly.Will definitly buy more patrs from Heritage Parts A big thank You Heritage parts .5 STARS.
I placed an order for anti roll bar drop links I thought I was buying 2 because of the price my mistake. So I phoned heratage parts centre to cancel this order I explained that WALESWOOD 944 was... Ver mais
A empresa respondeu
I have purchased numerous times in the last 2 years. Always a simple transaction. Except for the the last purchase. Item arrived broken. Heritage went above and beyond to sort the item and send a repl... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Buy car parts, spares and accessories online for enhancement, performance and restoration of Porsche and VW cars and vans at Heritage Parts Centre, specialist suppliers of spare parts for your classic car or campervan
Informações de contacto
47 Dolphin Road, BN43 6PB, Shoreham-by-Sea, Reino Unido
- 01273444000
- help@heritagepartscentre.com
- heritagepartscentre.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 66% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Electronic Ignition for a T2 Splitty
A quick call with the Heritage Team helped me identify the exact parts for an online order. The order was delivered exactly as promised and once fitted, the new electronic ignition has transformed the engine on my T2 Splitty. Thanks Heritage Parts - great job and excellent service.
Thank you!!
Always have the parts I need for my old…
Always have the parts I need for my old T4 💪💪👍
great advice
great advice, good products and very fast next day delivery.
The part came quickly and was exactly…
The part came quickly and was exactly as described, so I was very happy
Back order
Because the items were on back order, I had completely forgotten about them. It was a welcome surprise to get them and much appreciated that Heritage hadn't forgotten
Well built.easy to install.
The person I spoke to when ordering was…
The person I spoke to when ordering was very helpful. The speed at which the part arrived in Sydney Australia was faster than expected. The quality of the convertible roof locks were first quality and worked amazingly. Thank you guys will be using you again
Order incomplete.
Had small issue with my order bit it was dealt with quickly.
Great gear for your classic VW
Always great products and service, super quick delivery at a fair price especially as I am based in Australia, these are the reasons that keep me coming back time after time when purchasing upgrades my classic VW.
Ordered 2 carb gasket kits
Ordered 2 carb gasket kits! One arrived but one is on back oreder which is a shame otherwise good experience 👍
Unkomplizierte Bestellung und schnelle…
Unkomplizierte Bestellung und schnelle Lieferung
Great quality and fast delivery
Great quality and fast delivery
The only shop since a very long time…
The only shop since a very long time who had no free parcel back! Paid 11€ to send the Fans back to you today. Iam not so happy
Good website and order process with…
Good website and order process with comparable pricing. Good packaging and communication. Whilst expedited delivery was paid for, the courier used had delays in achieving the target. Luckily this did not impact on final timing.
Die thermoisolierten Matten für den T2…
Die thermoisolierten Matten für den T2 passten hinten und vorne nicht. Den Kundenservice konfrontiert, erhalte ich keine Rückmeldung. Die Retoure habe ich nun selbst bezahlt. Ich werde mich an PayPal wenden, um mein Geld erstattet zu bekommen.
Beyond frustrating
On 3rd August 2026 I placed an order for some Beetle parts.
Some of the parts were on back order saying available in one week. I continued with the order as this would still be within my timescale for having the vehicle back on the road.
After still not seeing the back ordered parts yesterday (12th August 2026) I tried to look up a phone number for Heritage Parts only to find there is no customer service phone number and that customers have to email in their query and wait for a response within 24 hours.
Today I received a reply from Will T at Heritage stating that the goods were still on back order and my shock absorbers would be another 1-2 months (!!!) and my steering damper would be 2 - 3 weeks (!).
I asked Will to cancel these items and send me a refund only to be told that that it won't arrive back in my account for 7 - 10 days.
I am beyond frustrated with the service from Heritage and have ordered the parts that are in stock with Just Kampers and are being delivered tomorrow.
Be careful using Heritage, their website is not accurate, you can't call them and any refunds will take ages to come back to you - even if it's not your error.

Resposta da Heritage Parts Centre
Non mi è arrivato niente
Non mi è arrivato niente
Ho ordinato e pagato 4 coppe ruota maggiolino e dopo 10 giorni non è arrivato niente
Products and Staff are 1st Class
Products and Staff are 1st Class
Let down by delivery company
Why give options for ‘Safe Place’ to leave if it’s just dropped ( yes dropped ) over gate onto drive. Luckily Starter motor survived and bus back on the road 👍🏽
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