Heritage Parts Centre Opiniões 

Pleased to find this company. The staff were very helpful and knowledgeable, which was brilliant as l have a Buggy and needed good advice.

Unbelievable packing staff / robot

Fast delivery from Heritage Parts Centre and a good quality part.

Very bad experience with the last parts order, taking in account that the order was made last year in 2025 so preeaty bad !
The parts wear on back order for 4 weeks on the site soooo.... yeah thank you !
No update on the parts i paid for in 2025, only after a few emails i got an answer.
Im not a new client on the site, but this last order is the last one for me !

Top Preis, schnelle Lieferung..immer wieder..

Always got what I need and very quick delivery

They carry good brands at good prices and ship out quickly. Here in Aus I am getting parts in a few days, with reasonable shipping prices. Everything has arrived fine and all parts have been correct.

Exactly as described - also answered my questions very quickly. Part was like new. Will use them again when something else breaks on the Landy ….

Orders and returns dealt with efficiently and without delay

fantástico, rápido y a buen precio

Very poor customer services response time. No phone number to contact customer services only an email address to which I received a holding response to 24hours later and no reply to my follow up response. Order placed a week ago for parts that were all showing as in stock and still no update to indicate if/when/how order will be shipped or delivered.

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Update - after posting review this I got a prompt reply to my customer services email and have been informed the parts are due to be sent.
However the information contained in the reply from Heritage is misleading. I placed the order at 17:13 on Wednesday 22nd July (not Friday 24th as stated in the response). And the number on the customer services page of their website has a recorded message indicating that it is for technical advice only and that none of their representatives on that number have access to customer orders. I did ring that number anyway but there was no reply.
Having a status of ‘on hold ‘ for an order with all parts in stock is very misleading too. A more helpful status maybe something like ‘awaiting picking’.

Parts arrived next day, which was amazing as I did not order until lunch time, great selection of parts for my beetle

Carnt complain about the seat belts they look and work brilliantly, the packaging on the the other hand was terrible it arrived with the seat belt sticks that you fasten the seat belts into poking out not just poking but the full length of which clearly was no where near a big enough box ,I was lucky they arrived at all and not wrapped around a sorting machine somewhere, it was that bad that even the delivery driver commented on the terrible packaging,if it was a cheap item it would be bad enough but expensive seat beautiful
Belts not acceptable

My VW T2 van failed it’s MOT as the offside wing mirror fell off when I adjusted it on route to the testing station. Typical! Heritage parts had one in stock and it was delivered next day and MoT passed that afternoon. Great service and fast delivery. I’ll definitely be using again for my van parts when I need them.

Alles ok, lange Wartezeit, wurde aber bestens informiert! Danke

Really nice people
Fast delivery

ordered a rear bumper for a VW and was sent a front one!

From giving excellent advice on “big bore” kit for my 1200 beetle to the online ordering and the next day delivery option I can not fault VW Heritage

I purchased 2 wiper blades for a T1 and they were sold separately . Their price was extortionate and a total rip-off completely. Almost €100 for two small wiper blades inc delivery !.
You have lost me as a customer !
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They have just emailed me now as I’m dissatisfied with their over the top price - I can return the two wiper blades for a refund .
A charming and helpful response -
Their still a Rip-Off Company milking the classic car enthusiasts!