Liar liar pants on fire. emailed and in late Dec said that it was couriers issue. Emailed them subsequently and the email is not in use nor is the website active anymore. money gone forever.
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
On 16 December ordered a chrome map for my husband for Christmas and was put in touch with "Andrea" who claimed my map was at customs. Her email address now doesn't exist - conveniently. What sort of... Ver mais
My purchase never arrived, but, of course, It was paid for. Puxa, ano passado,por um anúncio no Instagram,comprei para a minha filha a "Hex Ultra 3D Glow Unicorn Mug × 1",da Hex Collections, lind... Ver mais
If everyone was scammed, like I was, we could easily start a class action suit. It's a pain in the a$$ but if enough people jump on board, there's potential to hold to corporation to distribute the in... Ver mais
it is a scam
stay away from them
i never received my order, customer service keep saying "sorry" but nothing more. it's a scam. Even the reply to this review they made is fake. Don’t believe them, it’s a scam
15 de novembro de 2017
Opinião espontânea
Resposta da Hex Collections
Hello Paul,
I can confirm that we are not a scam.
As you have not received your product, I advise you to email us with your order number, concluding with #TrustPilot.
We will organise a replacement to be sent via DHL expressed ASAP.
Kind regards,
Juliet
Never received the world map ordered …
Never received the world map ordered for over 6 weeks now. Seems like a scam for sure... stay away.
12 de novembro de 2017
Opinião espontânea
Resposta da Hex Collections
Hello DM,
Please email us with your order number, concluding with #TrustPilot so we can organise a DHL expressed replacement to be sent out to you ASAP.
Kind regards,
Juliet
SCAM!
I ordered a map and I never received anything. I´m still waiting 2 months later and making friends with "customer service". DEZ must be the most important person in this department. He is in charge of say customers that they are trying to send you the order in many, many different ways... But, unfortunately, something is wrong during the process again and again and... Boom! You´ve been scamed :)
I´ll continue until I receive my money back or my map, of course.
9 de novembro de 2017
Opinião espontânea
Resposta da Hex Collections
Hello Alberto,
From our records it shows that your order has been dispatched and has already arrived with you.
As you have received your parcel which was tracked. Please can you remove your negative comments.
Kind regards,
Juliet
Scam
Scam. I have ordered scratch world map. Did not recieve anything. And they dont reply email. Dont waste your money.
6 de novembro de 2017
Opinião espontânea
Resposta da Hex Collections
Hello DM,
As you have not received your product, I advise you to email us with your order number, concluding with #TrustPilot.
We will organise a replacement to be sent via DHL expressed ASAP.
Kind regards,
Juliet
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