Paparazzo Opiniões 

367
TrustScore: 4 em 5

4,1

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Classificada 5 em 5 estrelas

Absolutely love the Olivia 2 tripod! I use it so much! Makes content creation a breeze and so many different angles and positions. Product is heavy, which is awesome, doesn't feel flimsy or poorly bui... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I'm trying to work out how to use this machine, specifically the remote which is meant to be bluetooth. However there is absolutely ZERO help online. Googling "manual" for instance with most gadgets... Ver mais

Classificada 5 em 5 estrelas

Shipping was well explained prior to arrival and product arrived on time. Packaged well and most importantly is an excellent and well designed product.

A empresa respondeu

Classificada 5 em 5 estrelas

I love this Olivia phone stand by Paparazzo - very sturdy and high quality product and easy to set up and use. I can't wait to start using it to create some great content. Great communication and cust... Ver mais

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Informações sobre a empresa

  1. Loja de dispositivos electrónicos
  2. Loja de acessórios para telemóveis

Escrito pela empresa

Tools to make independent creators stand out on social media and build connections. Our equipment will showcase your creativity to its full potential and capture your audience's attention, by elevating all aspects of the creative process. Wether you are selling products or telling your own story to the world on TikTok, Instagram, Reels, YouTube or your own website we help you stand out from the crowd.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

367 opiniões

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4,1

Todas as opiniões

(367)

44 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Not worth the money or time.

Doesn’t wall plug in. Battery life is 1 hour off charger. Cable is usb and not even long enough to reach an outlet.
Didn’t come with an Allen wrench. I can’t adjust the tighteners. Can’t hold the weight of a phone without falling.
Virtually unusable at this moment.
Website doesn’t have easy navigation to return product.
Feels like a scam where they just hope you don’t have enough willpower to attempt to return a mediocre product.

13 de dezembro de 2025
logótipo da Paparazzo

Resposta da Paparazzo

Hi Genevieve,

We’re sorry to hear that Olivia did not meet your expectations. This is certainly not the experience we aim to provide.

To clarify, Olivia is designed to be powered via USB and can be used while plugged into a wall adapter or on battery power. On the highest brightness setting, the battery lasts approximately one hour, which is outlined in our product details. A USB cable and an Allen key for adjustments are included with every order, and we’re sorry to hear this was not your experience.

We did offer you the option to return the product for a refund or exchange and provided return instructions via email. However, as explained in our correspondence, returns need to be in their original condition, including the original packaging. Unfortunately, without the original box, we were unable to proceed with the return under our policy.

We’re genuinely sorry that the product fell short of your expectations and that this experience was frustrating. Our team remains available to assist with setup questions or product guidance should you wish to reach out.

Thank you for taking the time to share your feedback.

Classificada 5 em 5 estrelas

Quick delivery and the Olivia2 is a…

Quick delivery and the Olivia2 is a great tool for making beautiful content

20 de novembro de 2025
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Resposta da Paparazzo

Thank you so much for the 5-star review, Laura. We’re thrilled to hear that your order arrived quickly and that the Olivia2 is helping you create beautiful content. Thanks for choosing Hey Paparazzo, we really appreciate your support.

Classificada 4 em 5 estrelas

despite a disappointment a very good experience

My order took a long time to arrive, that was such a bummer, but I got a clear and honest answer so that made my disappointment easier to accept. The product Olivia makes me verrrry happy!

20 de novembro de 2025
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Resposta da Paparazzo

Thank you for your honest feedback. We’re sorry about the delay, but we’re glad our communication helped. Most of all, we’re so happy to hear that Olivia makes you happy, that means a lot to us.

Classificada 5 em 5 estrelas

Enjoyable Painting Session

I really love using the Olivia 2.0 tripod. It made my video recording easier and enjoyable rather than a hassle. The only thing I may not have liked was it took a little longer than expected to receive the item. Or I’m just impatient 😅

3 de novembro de 2025
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Resposta da Paparazzo

Hi Elizabeth, Thanks for the wonderful review. We're so glad Olivia 2.0 is making recording easier for you. Appreciate your patience with the delivery. Thanks again for your support.

Classificada 5 em 5 estrelas

I love the quality of the mic and this…

I love the quality of the mic and this company keeps on improving

21 de outubro de 2025
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Resposta da Paparazzo

Hi Maria, thank you so much for your lovely review. We're really happy to hear you’re loving the mic quality, and we appreciate you noticing our ongoing improvements. Feedback like yours keeps us motivated to keep getting better. Thanks again for your support.

Classificada 1 em 5 estrelas

Mijn betaling is afgeschreven, nooit ontvangen.

Mijn betaling is verwerkt, maar nooit bij hun aangekomen, terwijl ik wel een mail heb gekregen met "bedankt voor uw aankoop". Ze kijken niet naar een oplossing, maar sturen mij telkens naar de bank. Ik heb bewijs dat het is afgeschreven en verwerkt, maar alsnog geven ze geen oplossing en ben ik gewoon mijn geld kwijt. Ik raad ze zeer zeker NIET aan terwijl ik eerst erg positief was.

9 de novembro de 2025
Opinião espontânea
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Resposta da Paparazzo

Hi Melanie, We’re truly sorry for the stress this has caused. We’ve checked everything on our side, and the payment for your order was unsuccessful, which means no funds ever reached our account and that’s why we’re unable to issue a refund. Kindly check with your statement to see the reversal, as we did not receive the payment on our end.

Please reach out anytime, we’re here to help however we can.

Classificada 4 em 5 estrelas

Great device

Great device, instructions could be better regards how to use the remote.
Having fun using it to take photos of students work.

17 de outubro de 2025
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Resposta da Paparazzo

Hi Hannah, thank you for your great review! We’re glad you’re enjoying Olivia and having fun using it to capture your students’ work. We appreciate your feedback about the instructions and will pass it along to our team.

Classificada 4 em 5 estrelas

Quality unit and helpful staff

Good solid, heavy unit that doesn't take up too much space on my desk and packs away nicely. My last light needed to be gaffa taped to my desk to stop it falling over, so this is a real treat to use.
I had some tech problems and the staff were very helpful via email, and got around the problem was having.

1 de outubro de 2025
Opinião espontânea
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Resposta da Paparazzo

Hi Tomasin, thank you for your lovely review. We’re so glad you’re enjoying your Olivia and that our team was able to help you quickly.

Classificada 4 em 5 estrelas

Good products but terrible shipping and…

Good products but terrible shipping and communication. I really like my Olivia 2.0 and the wireless mic that I ordered from them but the shipping was extremely slow and my order arrived about a week later than it was supposed to. Trying to contact customer service was terrible.

30 de janeiro de 2025
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Resposta da Paparazzo

Hi Katheryn, thank you for your feedback and for enjoying your Olivia 2.0 and wireless mic. We’re sorry for the shipping delay and communication issues and appreciate your patience.

Classificada 3 em 5 estrelas

The remote for my Olivia 2 did not…

The remote for my Olivia 2 did not work. There were several rounds of emails to try and trouble shoot it. I finally returned it We'lll see if they send me another that works.

24 de setembro de 2025
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Resposta da Paparazzo

Hi Holley,

Thank you for sharing your experience. We’re glad we could assist and hope your Olivia is now working perfectly with the remote. If you have any further questions or need help, we’re always happy to support you.

Classificada 5 em 5 estrelas

I needed to be able to create videos to…

I needed to be able to create videos to share in my classes so that students can see my hands and the needle on my machine as I free motion quilt. Olivia is my new best friend.she is working alongside me to make this a possibility. Thank you!

21 de setembro de 2025
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Resposta da Paparazzo

Hi Donna, thank you for your lovely review! We’re thrilled to hear Olivia is helping you create your videos and make your classes even better. Happy quilting!

Classificada 5 em 5 estrelas

I love my Olivia 2.0

If you want a phone holder that is so simple and easy to use then the Olivia 2.0 is definitely for you. The attention to detail is excellent - dimmable light, swivel holder, telescopic arm, remote control that can operate your phone camera and lastly, the overall compact design. I have used it several times now and can honestly say I am so glad I made the purchase as it has made taking pictures and videos so stress free - no more struggling with trying to hold my phone whilst videoing. I can now produce videos that aren’t moving all over the place!

20 de setembro de 2025
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Resposta da Paparazzo

Hi Lorraine, thank you for your fantastic review! We’re so happy to hear that Olivia 2.0 is making your videos and photography easier and stress-free. Enjoy creating with her!

Classificada 4 em 5 estrelas

Haven't a chance to use yet. Looks good

Haven't a chance to use yet. Seems well made. Quite heavy.
I am sure it will work for what I need it for.
Two things I would say are needed.
1. A battery level indicator
2. Clearer instructions for setting up and using

19 de setembro de 2025
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Resposta da Paparazzo

Hi Fiona, thank you for your feedback! We’re glad to hear Olivia looks well made. We appreciate your suggestions will pass them on to our team. We hope you enjoy using her soon!

Classificada 5 em 5 estrelas

Olivia 2

This review is for the Olivia 2 in pink. I am very pleased with this product, it is easy to set up and very stable. I love the fact that you can easily adjust the height and angle for filming. I have a craft business and it’s perfect for filming short reels for my social media. I also love the fact that it folds away and can easily be stored until I need it again. Great customer service too.

11 de outubro de 2025
Opinião espontânea
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Resposta da Paparazzo

Hi Rosamund, thank you for your wonderful review! We’re thrilled to hear Olivia 2 is helping you create content for your craft business and that you’re enjoying the ease of use, stability, and storage. We really appreciate your kind words about our customer service too!

Classificada 5 em 5 estrelas

Great stuff

Great stuff! Shooting content for my Insta page @pixelkaiju.

Just what I needed <3

25 de agosto de 2025
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Resposta da Paparazzo

Hi Jordy, thank you for your awesome review! We’re so glad Olivia is helping you create the art content you need for your Insta page.

Classificada 2 em 5 estrelas

Wish I had saved my £90

I find the base is very unstable and once I put my phone on it feels like it is going to topple so I sent a heavy book on it just incase. Also, the charge only lasts for approx 25 minutes, which is no good when you need to video a whole painting session. Also, the charge lead is extremely short and the charging point is at the furthest away location on the opposite side of the machine. You can't charge it at the same time as using because the cable is too short.

24 de agosto de 2025
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Resposta da Paparazzo

Hi Deborah, thank you for your feedback. We’re sorry Olivia hasn’t met your expectations regarding stability and battery life. Proper balancing of your phone is key, and using the brightest light will reduce battery duration. The stand can also be used while plugged in for uninterrupted filming.

If you’d like, you can reach out to our customer service team via email or simply reply to our previous message to arrange a return for a full refund. We want to make sure you’re taken care of.

Classificada 5 em 5 estrelas

Olivia 2.0

Shipping can took around a week but definitely worth the wait this is mentioned on the site that shipping can take 5-7 days as well!
I purchased the Olivia 2.0 and I think it’s a fantastic product it’s very well made feels great quality, super quick and simple to set up to get those awkward angles and perfect for top down views! All the light settings look lovely and the remote that comes with it is a nice add on!

26 de agosto de 2025
Opinião espontânea
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Resposta da Paparazzo

Hi Kayla, thank you for your great review! We’re glad to hear Olivia 2.0 is living up to your expectations and helping you get those perfect top-down shots. We appreciate your patience with the shipping and hope you continue enjoying it!

Classificada 5 em 5 estrelas

Great for insta photos and videos

The Olivia 2 is easy to use with a brilliant light. The backgrounds are also very well made. I would buy any upgrades to this product

16 de julho de 2025
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Resposta da Paparazzo

Hi Sheleza, thank you for your wonderful review! We’re thrilled to hear Olivia 2 is helping you create great photos and videos, and we appreciate your enthusiasm for future upgrades!

Classificada 5 em 5 estrelas

Ordering was easy and quick

Ordering was easy and quick. So was delivery and communication. Love the Olivia 2.0! For me it's a gamechanger!

23 de julho de 2025
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Resposta da Paparazzo

Hi Angelique, thank you for your fantastic review! We’re so happy to hear that Olivia 2.0 has been a gamechanger for you and that the ordering and delivery process was smooth.

Classificada 5 em 5 estrelas

Excellent Customer Service Rectifying Package not received

UPDATE. James from Paparazzo reached out to me to try and rectify my lost product. When it became apparent that my original order was truly lost, he initiated a new order which I received in good shape and in time for a planned adventure to use my new light/camera stand. Thank you for your excellent customer service.

Old review: “I placed an order on 7/21 and have still not received it. The last tracking information is 7/22. Even with an email sent to you, I didn't get any more information than the same tracking link with the same last entry. “

19 de julho de 2025
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Resposta da Paparazzo

Hi Kelly, thank you for updating your review! We’re so glad James was able to help and that your replacement order arrived in time for your adventure. We really appreciate your patience and kind words about our customer service!

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